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“I cannot begin to thank CEO for everything. CEO provided an exceptional speaker and facilitator. The staff appreciated and welcomed the unique energy, knowledge and commitment. I have sincerely made a vow to change those patterns that I learned about in the workshop. I will certainly use my new-found knowledge for the rest of my days!!!”

Terri Adams
Manager of Training and Contract Compliance
Three Rivers Center for Independent Living
Pittsburgh, PA

HR Certificiation Institute

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"Office politics are tricky and this is not a subject taught in class. Large employers say there is no such thing, but it lives and breathes and many are consumed and never know it. This was the best program and best speaker I have ever experienced that could tactfully tell everyone what 'it' is. She pulled everyone in when she made it intimate but not personal. My friend told me I would be missing out if I didn't hear her speak. I am so glad I went."

Suzonna Warrenton
CEO

Tatin International Marketing LLC

Orlando, FL

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“I learned great communication techniques that I was able to implement immediately. This program taught me to evaluate the way I communicate and to emphasize positive language in my communication style. I ask more open-ended questions, which has improved communication in my personal and professional life.”

Janet Allen-Hall
Director of Marketing and Sales
Convention and Visitors Bureau
Luzerne County, PA

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“Sylvia Lafair reminds us of the internal baggage that gets in our way — when our natural reaction is to blame 'him, her, them,' etc. She’s very inspirational and sends a needed message for all leaders at all levels: We need to get out of our own way.”

Pam Stein
Manager, Training and Organizational Development
Charlotte County Board of County Commissioners
Port Charlotte, FL

 

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“Getting a team to think big and think differently takes a mix of debating, laughing, silence, and sharing. Then the ‘WOW’ factor enters, and new ideas and products easily come together.”

Arsalan Hafezi
CEO & President
Modern Salon and Spa
Charlotte, NC

 

 

 

 

      

PatternAware Programs

Don't Bring It to Work:
Decoding Office Politics

Get the “But” Out of Your “Yes”: Communicating for Clarity and Purpose
Ouch! Resolving Conflict at Work The Creative Edge

Office politics, miscommunication, gossip, and conflict in the workplace not only waste time and resources, but also result in employee disengagement and a Workplace Relationshipsculture of negativity. CEO believes effective human relationships on the job are the seeds of a productive and positive organizational culture, which in turn provides the foundation for long-term profitability. Our vision is for all business environments to be great places to work, where individuals have the opportunity to reach their full potential and teamwork flourishes in an atmosphere of collaboration, trust, and accountability.

We offer a variety of high-powered, interactive, educational seminars and workshops that help leaders and their teams resolve common workplace problems and move toward a high-performance culture. Programs can be customized to address your group’s specific goals and time frames. They are also very popular as presentations and break-out sessions for meetings of human resource professionals and others interested in building and maintaining a healthy work environment.

From an afternoon workshop to a quarterly retreat, there’s something for every issue and budget. Programs can be held at the location of your choice, or at The Country Place Retreat and Conference Center, our scenic executive retreat in Pennsylvania’s Pocono Mountains, about an hour’s drive from New Jersey and 2 hours from the New York City metropolitan area.

Contact us to discuss a seminar or workshop for your group.

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Don't Bring It to Work

Decoding Office Politics

Every frustrated leader eventually shrugs and wants to tell employees “Leave your sob stories, excuses, jealousies, negativity, and complaints at the door. DON’T BRING IT TO WORK…. JUST DO YOUR JOB!!!

If it were only that easy, leading, managing, and supervising would be stress free and fiscally sound. If you, as a CEO, COO, CFO, CIO, team leader or supervisor want less stress and more productivity, continue to read.

This dynamic, interactive, and powerful workshop is based on Dr. Sylvia Lafair’s successful book “Don’t Bring It to Work: Breaking the Family Patterns that Limit Success”, and it offers the way OUT of the swirling, spiraling sensitivities that cause team conflict, low moral, and high blood pressure.

The OUT technique teaches you to Observe, Understand, and Transform behaviors that interfere with company productivity, team collaboration, and personal fulfillment.

The OUT technique helps individuals, teams, and whole companies learn to become Pattern Aware. Power games, favoritism, micro inequities, shaming, blaming, judging are replaced with spontaneity, responsibility, fairness, appreciation, cooperation, and accountability. We have seen increases in sales, customer satisfaction, loyalty and decreases in sick days, human resources interventions, and legal hassles.

Being Pattern Aware is the work of 21st century leaders. Cognitive thinking, emotional intelligence, and relationship dynamics are combined in a user friendly way with a powerful systems’ perspective to help you live a better life, at work and at home.

 

Results you can expect:

  • Recognize the 13 most common patterns in the workplace.
  • Explore and learn to change patterns that derail success.
  • Develop the ability to create a culture where everyone feels valued and invested in success.
  • Gain skills to improve relationships and become a more effective leader.

 

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Get the “But” Out of Your “Yes”: Communicating for Clarity and Purpose

Ineffective Communication

Count the number of times you have either heard or said: “Yes, but…”, “I should…”, “I can’t…”.  Put a price on each one and you’d likely be rich! Negative phrases, that permeate thinking and   almost automatically  appear in conversations actually come at a very high price. They limit your ability to perform at your best, advance your career and can derail important communications and success.

Learn to run interference on this self sabotaging inner voice. Once you can learn to observe your style of communication and make the appropriate shifts in words and tonality you will be amazed at the power of getting your points across quickly and easily. This is a “must-do” program for anyone who coaches or supervises others.

This engaging program teaches simple, short-term tactics that produce long-term positive change.

Results you can expect:

  • Learn to communicate effectively with anyone in a new, powerful way
  • Develop tactics for keeping negativity out of your thinking
  • Understand now your customers and colleagues will respond to your new language
  • Gain insight into the critical impact of communication in building a culture of trust, collaboration and accountability

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Ouch! Resolving Conflict at Work

Resolve Conflict at WorkConfrontation with valued employees can leave you and others hurt and angry.

The result is often a lack of resolve and ongoing tension which stifles creativity, slows productivity, and creates a less than optimal work environment for everyone.

Becoming competent in handling conflict can help you shut down the rumor mill, prevent the predictable defensiveness, threats, and disappointments that are the inevitable outcome.  This competency is a must for anyone in or aspiring to a leadership position.

This enlightening program gives you a new foundation for understanding the interpersonal aspects of conflicts. Blame gives way to accountability and conflicts are handled with less hostility in less time. You’ll find the way OUT of conflict through the  OUT technique to find innovation and creativity.

 

Results you can expect:


  • Understand neuroscience of conflict
  • Learn techniques to diminish conflict quickly and effectively and maintain high morale
  • Develop the skill for communicating how to get results rather than get even
  • Gain strategies to minimize conflict and maximize innovation

 

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The Creative Edge

The Creative Edge

Find the “aha” moments that make the creative experience so much fun. Getting to

“a-ha”, “wow” or “I never thought of that before” requires a complex blend of strict discipline and

unbridled freedom. Once learned this is a formula you will never forget.

As you walk the creative edge with your team mates you will learn the newest methods that go  beyond brainstorming. You will have the opportunity to master the art of blending didactic learning, logic and intuition—a requirement for 21st century leaders.

This provocative program pulls together the newest research for collaboration in a refreshing,  innovative manner that produces  great results.

 

 

Results you can expect:

  • Understand the neuroscience that heightens creativity
  • Evaluate your personal style for accessing creative ideas
  • Develop ability to utilize others in accelerating  your own “a-ha” moments
  • Explore breakthrough patterns of new possibilities thinking

 

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