Critical Thinking

When Yelling Erupts at Work

By Sylvia Lafair | May 1, 2025 |

How to Handle Conflict Without Losing Your Cool If you’ve ever been the recipient of someone’s work meltdown, especially when the volume turns to eleven, it is disorienting. You freeze, fume, or fantasize about quitting on the spot. But here’s the truth: conflict is inevitable. How you handle it is optional. Let’s look at handling…

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Man hiding from fear of losing job

Fear of Losing Your Job: How to Turn Panic into Power

By Sylvia Lafair | April 29, 2025 |

Summary: Fear of losing your job can bury or build you. Which one are you choosing? Our economy is like the biggest roller coaster in an amusement park. However, while fear of losing your job can cause screams, it’s not fun. Nobody gets a lifetime guarantee stamped on their paycheck. Fear is natural—it’s what you…

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Imagery for clarifying questions

The Power of Clarifying Questions

By Sylvia Lafair | March 6, 2025 | Comments Off on The Power of Clarifying Questions

Transforming Conflict Into Win-Win Solutions Summary: In the heat of a conflict, our natural response is often to judge, blame, or attack (what I call JUBLA), and then we move to the next level, to defend, explain, or justify (DEJ) our position. These are traditional methods in most cultures. Resolving conflict was to punch, jab,…

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Breaking the cycle of emotional patterns

Breaking the Cycle: How Patterns Shape Workplace Tension

By Sylvia Lafair | February 26, 2025 | Comments Off on Breaking the Cycle: How Patterns Shape Workplace Tension

Lisa’s response to Greg wasn’t just a moment of emotional intelligence—it was a shift in a long-standing workplace pattern. If she had reacted with defensiveness, their conflict would have deepened, reinforcing a cycle of hostility. Instead, by stepping back and choosing curiosity over combat, she disrupted the dynamic. This is what pattern awareness is all…

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A large auditorium with many people sitting in it

Leadership Tips: Beyond Problem-Solving to Design Thinking

By Sylvia Lafair | October 21, 2024 | Comments Off on Leadership Tips: Beyond Problem-Solving to Design Thinking

Summary: Move beyond problem solving. Use design thinking to stay action-oriented and create a better future for your company. Then, you are in the driver’s seat of the fastest car that will get you from here to where you want to go. Design thinking is the winner. Dear Dr. Sylvia, I would like some ideas…

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A man and woman sitting in chairs talking.

Mastering the Art of Debate

By Sylvia Lafair | June 27, 2024 | Comments Off on Mastering the Art of Debate

Summary: Debating is a crucial skill, not just for formal settings but also in everyday life. Whether you’re in a professional environment, a classroom, or even at a family gathering, knowing how to effectively argue your point can set you apart. Dear Dr. Sylvia, I hate arguments. I harbor dislike for “right” and “wrong.” There…

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How to Master Emotional Intelligence in a Critical Work Environment

By Sylvia Lafair | June 25, 2024 | Comments Off on How to Master Emotional Intelligence in a Critical Work Environment

Summary: Emotional intelligence (EI) has emerged as a crucial skill for success. It’s not just about managing tasks but also about understanding and managing emotions—both your own and those of others. Here’s a deep dive into what it takes to be emotionally intelligent in a critical work environment. Dear Dr. Sylvia, I am so angry,…

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A colorful picture of a brain with lines coming out it.

The Multifaceted Nature of Intelligence “We are More than a Number!”

By Sylvia Lafair | January 29, 2024 | Comments Off on The Multifaceted Nature of Intelligence “We are More than a Number!”

Summary: Beyond the confines of IQ tests, Intelligence manifests in diverse ways, shaping our understanding of human capabilities. Do you wonder what your IQ would be if the intricacies and nuances that contribute to our cognitive landscape gave you a more reliable core score? Dear Dr Sylvia, My son is in the “slow” group for…

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A woman with long blonde hair and a blue dress.

Learning from Taylor Swift: How Emotional Intelligence Can Empower Meghan Markle and Others

By Sylvia Lafair | December 11, 2023 | Comments Off on Learning from Taylor Swift: How Emotional Intelligence Can Empower Meghan Markle and Others

Summary: Emotional intelligence is a valuable skill that transcends industries and professions. We can learn much from those who navigate fame with grace and authenticity. Here, we explore how Taylor Swift, the globally celebrated pop sensation, shows the importance of emotional intelligence and its impact on personal and professional growth. Dear Dr. Sylvia, I have…

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Two men sitting on a bench in front of bars.

Game Theory and Conflict: Unraveling the Prisoner’s Dilemma

By Sylvia Lafair | October 25, 2023 | Comments Off on Game Theory and Conflict: Unraveling the Prisoner’s Dilemma

Summary: Game theory is a field in mathematics and economics. It has proven to be a valuable tool for understanding complex conflicts and strategic interactions. We apply “The Prisoner’s Dilemma” to the Israeli-Palestinian conflict. It sheds light on the challenges and potential solutions in this ongoing struggle for peace. Dear Dr. Sylvia, I know the…

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