Critical Thinking
Summary: When Mary Barra became CEO of General Motors in 2014, she didn’t step into a smooth-running machine. She stepped into a crisis. A massive ignition switch recall had just shaken the company, exposing not just a product flaw, but something far more dangerous: a culture of silence. Here is what she did to turn…
Summary: Let’s start with the truth most organizations quietly sidestep: conflict is not the problem. Avoidance is. In today’s workplace, teams are often trained, implicitly or explicitly, to keep things smooth, professional, and drama-free. On the surface, that sounds ideal. But underneath? Resentment builds. Conversations go underground. Misunderstandings calcify into narratives that no one names…
Summary: When Satya Nadella became CEO of Microsoft in 2014, the company was already one of the world’s most powerful technology organizations. Yet internally, many employees described a culture marked by competition, silos, and a constant need to prove who was smartest in the room. More than a decade later, Microsoft is widely recognized not…
Summary: Did someone just quit your company today? Not quietly, but with determination? Consider the fact that they quit to make a point. Welcome to the new workplace phenomenon known as “revenge quitting.” It’s when employees resign in anger or frustration to send a message to leadership about a workplace culture that has stopped listening.…
Summary: The World feels more divided than ever. Here are ways to think about healing the divide. Not easy, yet possible. The GLIMMERS Process needs us all to rethink our basic conflict strategies. Dear Dr. Sylvia, I am sad and curious at the same time. It is a time of so much dissension and chaos.…
When the world feels unsafe, leaders set the emotional tone. Discover how calm presence, nervous system regulation, and steady communication support teams and families during chaotic times.
Explore how quiet leadership shapes culture through presence, compassion, and mindful action. Inspired by Thich Nhat Hanh and walking monks, discover why steady humanity—not force—creates lasting trust and transformation.
Discover how the courage to be seen transforms leadership and workplace culture when leaders finally address the elephant in the room.
On the world’s biggest stage, an unexpected performance revealed the leadership message: authentic identity, cultural intelligence, and calm confidence create belonging. Discover how alignment of head, heart, and gut transforms patterns into powerful, inclusive leadership.
Celebrating thoughtful leadership in times of division, this post highlights how empathy, calm communication, and respect shape stronger workplaces, with Tim Cook’s response serving as a powerful example of leadership that unites rather than divides.