Sylvia Lafair
Dear Conflict Avoider, I’d like to offer a few tidbits about conflict and how to handle that nasty thing that drives us all to hide under the covers. For example, When I was a keynote speaker about conflict, I often asked how many people love competition. I ask that question, and in a room of…
Read More
Summary: How do we measure good work in most organizations today? It’s no longer about longevity and loyalty. Nor about being the first in the office and the last out (to show how hard you work). Past are those days to say ‘yes’ to every project, no matter how overwhelmed you become. Let’s drill down…
Read More
You have the skills to be a leader. You are given great feedback about how well you communicate. So, why is it still a struggle to get some of the rebels who challenge everything you do to comply with what you want done? You question yourself all the time, wondering if you must always fire…
Read More
What are those whispered words that haunt you even when no one is talking? These words show up at the most annoying times. They’re the ones that live in your head, like uninvited guests you can’t get rid of. Each of you, yes, you, and you, and you, have certain stuck phrases. And no matter…
Read More
Before super achievers can listen to themselves or others, they need to know how they got to be so exhausting, annoying, and demanding in the first place. Here’s how the super-achiever pattern was addressed with a new coaching client, Dan, a Senior VP in a large marketing company that offers leadership development courses for senior executives. He said this about himself, which much initial pride, “Hey, I always have to be…
Read More
Are you (or someone you know) an avoider? You know…when there is conflict, contention, carrying-on in a nasty way that doesn’t stop, do you ever think “I gotta get outta here?†We all have that feeling at some time. However, when it happens over and over it’s a powerful behavior pattern…the avoider. Avoiders often grew…
Read More
Summary: Feedback started with report cards and still leaves most of us with an anxiety knot when we have performance reviews at work. Today we’re going to talk about an area of communication that makes most of us shudder. To clarify. It’s all about feedback. For example, the way you give it has ramifications, and…
Read More
Hi everybody! Well, today is one of my favorite subjects, “The Jerk at Work, Not Meâ€. It’s out there. It’s always out there. We’re never the jerks at work. Are we? Well, you never know, but here’s what I’d like to do. I’m going to give you a sentence that you can use. Craft it…
Read More
Do you ever get frustrated with petty conflicts at work? You’re not alone. A whopping 93% of workers report being affected in a negative manner by conflict. The other variable is the length of time consumed by on-going, unresolved conflict. Even worse is the fact that litigation for workplace harassment and hostile work environments has…
Read More
Learning how to understand people especially when you are ready to make a quick decision is an important skill. How many times have you looked at a boss, colleague or direct report and said to yourself, “Why did they do that?†And this was said with frustration and even dismay. Were you curious to find…
Read More