Confidence
How to Handle Conflict Without Losing Your Cool If you’ve ever been the recipient of someone’s work meltdown, especially when the volume turns to eleven, it is disorienting. You freeze, fume, or fantasize about quitting on the spot. But here’s the truth: conflict is inevitable. How you handle it is optional. Let’s look at handling…
Read MoreSummary: Fear of losing your job can bury or build you. Which one are you choosing? Our economy is like the biggest roller coaster in an amusement park. However, while fear of losing your job can cause screams, it’s not fun. Nobody gets a lifetime guarantee stamped on their paycheck. Fear is natural—it’s what you…
Read MoreIn times of chaos and conflict, most people either freeze, fume, or flee. But smart leaders? They align. Align what, you ask? Not your calendar. Not your chakras (though hey, that might help too). We’re talking about Triple Alignment™: Head, Heart, Gut. It’s a new way of thinking about conflict resolution for leaders. Dear Dr.…
Read MoreSummary: Often, less is more when it comes to being a successful leader. Here is why it may be best to hold your tongue, bite your lip, and wait for a better time to respond. Leadership communication is both an art and a skill if done correctly. Dear Dr. Sylvia, I have often heard you…
Read MoreSummary: Adult sibling relationships often drift apart, influenced by various life circumstances, unresolved childhood conflicts, or differing personal values. However, repairing communication and reconnect can yield profound personal and emotional benefits. Here’s why re-establishing a positive relationship with adult siblings matters, even when a minimal or no relationship currently exists. Dear Dr. Sylvia, As a…
Read MoreSummary: This is a tale of workplace conflict and redemption that shows you ways to make real change happen. Enjoy it and use it in your own work life. Dear Dr. Sylvia, I am so tired of fighting with my colleagues at work. My pattern is “the clown.” I make funny jokes (at least, I…
Read MoreLisa’s response to Greg wasn’t just a moment of emotional intelligence—it was a shift in a long-standing workplace pattern. If she had reacted with defensiveness, their conflict would have deepened, reinforcing a cycle of hostility. Instead, by stepping back and choosing curiosity over combat, she disrupted the dynamic. This is what pattern awareness is all…
Read MoreWhy Words Without Action Fall Flat Summary: Social media is flooded with motivational quotes, teammates cheer each other on, and friends offer endless support. But when it comes to real progress, there’s a stark difference between being a cheerleader and having a sense of accountability. Dear Dr. Sylvia, My CEO recently hired a new Chief…
Read MoreSummary: Stress is a multifaceted and annoying creature. One of the deepest holes to dig out of is self-doubt. Yes, it takes a willingness to look inside yourself for the why and the where that feeling of not being good enough began. Here are some thoughts on taming your own stress monster. Dear Dr. Sylvia…
Read MoreSummary: Ah, the New Year. The time when we all gather ‘round and try to figure out how we will turn into superheroes overnight. You know, with those resolutions that promise to transform us into versions of ourselves that could probably bench-press a car and perform ballet in our sleep. But here’s a thought: what…
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