Conflict Resolutions

Are You Emotionally Intelligent?

By Sylvia Lafair | March 26, 2021 |

Dear Dr Sylvia, I have been reading a lot about emotional intelligence recently and I would love to hear your answer to the following question: “Is it more effective to talk mostly about facts or add lots of vibrant color using emotional words at work?” I believe we are all looking at the importance of…

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Who Handles ANGER Better, Males Or Females?

By Sylvia Lafair | March 8, 2021 |

Does anger win or do you? Do you ever stop long enough to think about anger? When you feel that red hot flame of upset start in your gut, and it soon finds its way to your mouth. Will you react with shouts ? Or swallow you rage and walk away as fast as possible?…

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Conflict Competence: The Answer to Your Stress

By Sylvia Lafair | February 25, 2021 |

Stressed out? Conflict competence is the solution. Read on to learn more… Dear Dr Sylvia,   I have a question and I need more than just an answer.  I need a solution.  I need an action plan.  If you can do that, I will follow you forever.  If not, I will delete you and look elsewhere.  Are you up for the…

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become conflict competent graphic

How to Become Conflict Competent

By Sylvia Lafair | February 24, 2021 |

Anyone can become conflict competent. Yes…even those who argue ALL THE TIME. Here’s how to do it. Dear Dr Sylvia,  I have been fighting with everyone lately. That includes my boss, my spouse, my kids, my assistant, my co-workers, even the check- out guy at the supermarket.  I should not complain.  But I must!  You…

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How to Create Psychological Safety for Those Around You in Turbulent Times

By Sylvia Lafair | December 19, 2020 |

Hi everybody! Sylvia Lafair here, with some tips for leaders in times of stress. Think about leaders you’ve known in your life that you have felt you could follow anywhere or those who looked at and said, “I’m out of here.” There’s a big difference and what happens is, as leaders we need to practice,…

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Stress & Mixed Messages: How to Stop the Maddening Communication from Messages that Are Inconsistent and Unclear

By Sylvia Lafair | December 19, 2020 |

Hi everybody! Sylvia Lafair here. Today, I’d like to talk about stress and mixed messages. When stress gets high, mixed messages get even higher, and I was thinking about when I was raising my daughters, and you know, I did mix messages. I’m sure most of you can relate to this one. I’d say, ‘Go…

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Who decides when enough is enough?

By Sylvia Lafair | April 22, 2020 |

How many of you have said, “enough is enough?” And how many of you find that while you demand that the upset stop, it just keeps going on and on.   QUESTION: Who decides when enough is enough?  ANSWER: It depends on the circumstances.  What an annoying, non-answer.  Well, it does depend on the circumstances.   EXAMPLE:…

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How I Learned to Handle Conflict

By Sylvia Lafair | April 20, 2020 |

Hi everybody! I decided to just do one extra something today, since I had a little extra time. I was on an interview this morning and they were asking about the patterns and conflict, and how I learned to handle conflict, and so I decided just to share this with you because it’s kind of…

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Create Emotional Environment for Success at Work and at Home

By Sylvia Lafair | March 19, 2020 |

Hi everyone! Well, we are in it. It is the worst of times. It is the best of times. It’s all how you perceive what’s going on now. I don’t want to make light of what’s happening on our planet right now, but there is good that can come out of it, and we really…

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How Is Good Work Measured in Most Organizations Today?

By Sylvia Lafair | March 4, 2020 |

How is good work measured in most organizations today? It’s no longer about longevity and loyalty. It’s no longer about being first one in the office and last one out (to show how hard you work). It’s not enough to say ‘yes’ to each and every project, no matter how overwhelmed you become. What should…

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