Summary: What separates an ordinary executive from one who serves as an exceptional role model? Whether you’re a business leader, an emerging professional, or part of a hiring committee, selecting a suitable executive role model is crucial for fostering a positive organizational culture. Here’s what matters.
Dear Dr. Sylvia,
I had an odd experience with my CEO last week.
Here is how the story begins: We were to work together for much of the day on creative projects.
This has been part of my job for the past two years. When working together creatively, you know there is so much exchange of ideas.
Work relationships turn weird when behavior changes without discussion
This day, was not just odd, it was weird!
To demonstrate, he was already in the conference room when I arrived on time at 9:30 am.
I gave him a smile and a cordial “Hi, beautiful day today.”
He nodded and pointed to my chair.
I sat and waited.
He pointed to my phone. I saw a text from him that he had just posted, fresh as a newborn baby.
It said, “I am pretty mad about how long it took for you to complete the work I gave you to do last night. It is only partially finished. I am so upset, I don’t want to talk. Therefore, we will communicate through text for today.”
I was taken aback. I simply nodded and waited to see how things would unfold.
Indeed, we spent the next 4.5 hours texting to each other.
In fact, neither of us uttered a word. Our lips were sealed shut.
The meeting ended with his written words, “I hope you can be more on point in the future. Have a good afternoon.”
Thus, I was “punished” by silence. I’m adding that I felt dismissed as a competent human being with his soundless scowls.
Ultimately, I thought I had entered an inpatient institution for those who are unstable.
What the heck kind of role model is he for the rest of us?
I would love your comments. You have been so helpful in my coaching sessions, helping me determine what matters in leadership.
For example, was he showing a new and better way? Or what??
Signed,
Lost for Words
Leaders are role models for all they communicate with
Dear Lost for Words,
I must admit, the behavior you describe is a new one for me.
The last time we had a coaching session, you told me how he yelled so loudly at one of your colleagues; the noise and the four-letter words reverberated through the office.
Let’s start with some basic knowledge about what it means to be a role model.
Integrity and transparency are key aspects of positive role models
One of the key attributes of a strong executive role model is integrity. Integrity fosters trust and lays the foundation for authentic leadership.
Role-model executives act transparently, keeping their teams informed and aligned with the organization’s mission. They acknowledge mistakes and lead by example in ethical behavior.
Integrity in executive leadership begins with self-awareness and a willingness to look inside oneself. That means there is the courage to consider and release “JUBLA.” Jubla stands for the need to judge, blame, and attack when upset.
For example, JUBLA, often left over from childhood, shows up in adults when stress is high.
“JUBLA is the need to judge, blame, or attack to protect oneself.”
Sylvia Lafair
Emotional Intelligence (EQ) is foundational for good role models
In short, the ability to understand and manage emotions, both personal and others, is crucial for effective leadership.
Executives who demonstrate high emotional intelligence can navigate workplace challenges, resolve conflicts, and build meaningful relationships within the organization.
EQ leadership skills set the stage for a healthy work culture and better decision-making.
These skills, still called “soft skills,” are challenging to master.
I want to give a shout-out to Dan Goleman for his vital work, which shows how important high-level EQ is to good leadership in general.
Vision and strategic thinking show the way for others to follow
A role-model executive must possess a clear vision for the future and the ability to think strategically.
These leaders can map out long-term goals and create actionable plans. They inspire others to see beyond the present, encouraging innovation and adaptability.
In the same vein, strategic thinking in executive decisions means speaking clearly when disappointments and upsets occur. Then, the leader can recalibrate and discuss how to work together moving forward.
No spoiled child tantrums like yelling four-letter word invectives not resorting to silent treatment to punish. Role model leaders point the way out of conflict to future success.
Leaders need adaptability and agility to play their A game.
Executives who serve as role models are agile, open to change, and willing to pivot when necessary.
Executive agility in business means a willingness to change and lead the way in times of confusion. They inspire their teams to embrace innovation and stay competitive in dynamic markets.
Being an adaptive leader means communicating what needs to change and offering a timeline to help others see the parameters.
For example, they have excellent communication skills to help others see, hear, and feel what can change for more positive outcomes. There is no whining or ignoring, and no JUBLA!
Accountability and responsibility are foundational requirements.
Positive role-model executives take accountability for their actions and decisions.
There is a sense of relief when leaders are truthtellers and can be vulnerable.
In fact, Steve Jobs said that a significant key to leadership success is vulnerability. No victim or blame agent; just telling the truth when there is confusion, chaos, and change in the air.
They set high standards for themselves and expect the same from their team. Leaders who own up to mistakes and continuously seek improvement foster a culture of responsibility and growth within the organization.
Help others foster growth through mentorship
Great executives understand the importance of developing the next generation of leaders.
Most importantly, a robust role model invests time mentoring employees, providing guidance, and encouraging professional growth.
Above all, these leaders are concerned with immediate results and the long-term development of their teams.
Those who show executive mentorship are often the leaders loved and revered for a lifetime.
Resilience and grit required when there is chaos during change
Executives face numerous challenges, from market downturns to internal setbacks.
Above all, those who can demonstrate resilience and grit under pressure inspire their teams to do the same. Role-model leaders recover from difficulties and remain focused on their goals, offering stability during turbulent times.
Having executive grit may sound easy, it’s not. However, it can be learned over time. Again, no JUBLA!
Effective communication is critical to great leadership.
Role-model executives not only speak clearly but also listen attentively. They are able to convey complex ideas in a way that inspires and motivates others.
Beyond this, they influence others through their actions, creating a ripple effect of positive organizational behaviors.
Executive communication skills take practice. The main reason is that you need to “meet people where they are, not where you want them to be.”
Thus, for one, you can straight talk after “Hello.” Yet, for someone else, you must acknowledge their abilities and/or listen to them first. Know your people to be an influential leader.
Executives who champion diversity and inclusion set a positive example for the entire organization.
These leaders understand the value of different perspectives and foster an inclusive culture where everyone feels valued and heard.
Their commitment to diversity goes beyond hiring practices and extends to creating equitable opportunities for advancement.
Diversity leadership means having inclusive executive role models to prioritize equity and diversity in the workplace.
My book, “UNIQUE: How Story Sparks Diversity, Inclusion, and Engagement,” offers methods for a more harmonious work environment. Most of us wear masks or hide behind a shield and hide our stories. This is not about a “tell-all,” but about getting to know each other more caringly.
Healthy role models show consistency and stability
A consistent leader provides stability in uncertain times. Reliable executives, stick to their principles, and demonstrate steady performance over time build trust within their organizations. This predictability offers comfort and security to employees, making it easier for teams to align with the organization’s vision.
Moreover, look for leaders who exhibit integrity, emotional intelligence, adaptability, and a commitment to diversity and inclusion. These executives set the tone for your organization’s culture, productivity, and long-term success.
By focusing on these traits, businesses can ensure they are selecting executives who will inspire their teams and foster a positive work environment.
To your success,
Sylvia Lafair
PS. Want an ebook that will give you some new ways of thinking about being a role model? Send me a request for the complimentary webinar “Communicate to Captivate.”
