Communication
Summary: The rules of the game of work are changing. We are in the middle of a behavior reframe. Social media teaches us that “if you think it, you should say it,” regardless of consequences. Not true! Here is a better way. Dear Dr. Sylvia, Holiday time is upon us at full speed. For example,…
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Summary: The way OUT of constant conflict is to help your employees learn leadership skills for now and into the future. Systems thinking and releasing outdated behavior patterns are vital for success. Dear Dr. Sylvia, The economy is making everyone cringe, quiver, twitch, and worry. There are more constant conflicts with my staff than ever…
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Summary: The pandemic showed us where weak spots cause extreme stress and burnout. Here is what to do to recharge your batteries and have less stress. You and I know everyone has a rough day or two or three. That’s when you tell yourself it’s time to take a break, eat a favorite food, and…
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Summary: Few things seem more different than the worlds of work and home. However, it is a myth that we can separate them. Stress in one area often tumbles into the other. Here are some tips for creating a better balance. Dear Dr. Sylvia, Yesterday I did what I now call “A Tom Brady move.” …
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Summary: How would the world of work change if we learned to look at our behavior patterns from a broader perspective? Here are suggestions from our leadership coaching services to think differently. Dear Dr. Sylvia, I am frustrated. I have an employee who is always, and I mean always, disagreeing with me. We need to…
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Summary: What do you do when anger boils over into your relationships? Do you walk away from angry confrontations with ease and grace? Perhaps you are left with hurt feelings, emotional scars, or physical ills. Here are ways to control anger before it becomes a tsunami. Dear Dr. Sylvia, These days fill with tension and…
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Summary: We live with fake news, general rancor, sizzle and sparkle, slander, and superficiality. As leaders, you must look at the information you receive more intently. Here are ways to judge if someone is here to help or hinder long-term success. Dear Dr. Sylvia, I watched a recent 60 Minutes segment that was chilling. It…
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Summary: The emotions underneath leadership decisions are often ignored. Learning to read your specific personal concerns and upsets can lead to more effective leadership moving forward. Dear Dr. Sylvia, I cannot watch the news anymore without a knot in my stomach. When I see the fires roar around the world and the guns destroy lives,…
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Summary: The world has changed, and more freedom of speech exists. However, freedom has a downside. The big question is how to use that freedom productively rather than hurt and hinder relationships. Dear Dr. Sylvia, Am I alone in using strong words to help calm me down when I am upset? I think not. However,…
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Summary: There is always a risk to telling the truth. Is it more difficult for women to speak up? Most research says “yes.” Here is a way to be clear, heard, and respected. Dear Dr. Sylvia, As a leader, I know I must give difficult feedback to my team. However, I have not mastered “the…
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