Communication

Creative Energy Options

Getting the Rebels Who Challenge Everything You Do to Comply

By Sylvia Lafair | February 26, 2020 |

You have the skills to be a leader. You are given great feedback about how well you communicate. So, why is it still a struggle to get some of the rebels who challenge everything you do to comply with what you want done? You question yourself all the time, wondering if you must always fire…

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Talking TRUTH to POWER

By Sylvia Lafair | February 13, 2020 |

Hi everyone! Today, we’re going to talk about a subject that most of us hate. Talking truth to power and you say, “What’s the big deal?” It’s just words coming out of your mouth, going into somebody else’s ear and brain, and then they say, “Words coming back at you.” Well, it’s about security survival.…

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How Super Achievers Can Listen to Themselves and Others

By Sylvia Lafair | February 11, 2020 |

Before super achievers can listen to themselves or others, they need to know how they got to be so exhausting, annoying, and demanding in the first place.   Here’s how the super-achiever pattern was addressed with a new coaching client, Dan, a Senior VP in a large marketing company that offers leadership development courses for senior executives.  He said this about himself, which much initial pride, “Hey, I always have to be…

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How To Have A Difficult Conversation Productively

By Sylvia Lafair | February 5, 2020 |

Who do you think has the hardest time with feedback? Is it the giver or the receiver? In most leadership development programs the focus is on how the giver, the leader discusses feedback with the receiver, the employee. The team leader comes into the meeting armed with a pre-thought-out performance review, feedback from others on…

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Feedback: Learn to Love It, You’ll Get It Anyway

By Sylvia Lafair | February 5, 2020 |

Today we’re going to talk about another area in communication.Feedback the give and the get the yes and the no. We all get it. We all give it.So, what’s the best way to do it? Well, first, I want to ask you a question: Are you an optimist or a pessimist? …because that’s going to…

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The Jerk at Work, Not Me

By Sylvia Lafair | January 29, 2020 |

Hi everybody! Well, today is one of my favorite subjects, “The Jerk at Work, Not Me”. It’s out there. It’s always out there. We’re never the jerks at work. Are we? Well, you never know, but here’s what I’d like to do. I’m going to give you a sentence that you can use. Craft it…

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Get the BUT Out of Your YES

By Sylvia Lafair | January 29, 2020 |

Do you ever get frustrated with petty conflicts at work? You’re not alone. A whopping 93% of workers report being affected in a negative manner by conflict.  The other variable is the length of time consumed by on-going, unresolved conflict.  Even worse is the fact that litigation for workplace harassment and hostile work environments has…

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Communication to Captivate

By Sylvia Lafair | January 22, 2020 |

Hi everyone! I’m so glad you’re here with me today, and it’s talking about communication whichever you think of it. We will learn how to talk, It’s a little baby. You’d start with, da, da, da, da, ma, ma, ma, but somehow we started putting words together, and out of that, we created sentences. So,…

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How to Understand People…At Least Some of the Time

By Sylvia Lafair | January 22, 2020 |

Learning how to understand people especially when you are ready to make a quick decision is an important skill. How many times have you looked at a boss, colleague or direct report and said to yourself, “Why did they do that?” And this was said with frustration and even dismay. Were you curious to find…

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Time to Upgrade Your Communication Skills

By Sylvia Lafair | January 15, 2020 |

Time to get your communication skills upgraded. Let’s start with a quiz. What are the two most annoying words that we all misuse?  Don’t cheat and look at the end of this. Just keep reading. It will make more sense that way. Here’s the story Carol told me about a situation at work. It locked…

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