Communication
Summary: Most leadership problems are not caused by a lack of strategy. They are caused by stress. Organizations spend millions teaching communication, conflict resolution, and decision-making skills. Yet when pressure rises, even smart leaders often react in ways that surprise themselves. Why? Because strategy is logical, and stress is biological. Dear Dr. Sylvia, I am…
SUMMARY: Dolly Parton reminds us that the most successful leaders refuse to let other people’s labels define their future. One of my favorite quotes from her is, “I’m not offended by all the dumb blond jokes, because I know I’m not dumb and I also know I’m not blonde.” She nailed it for all the…
Summary: Most leadership programs teach skills, like how to communicate better, manage conflict, and improve engagement. All are worthwhile goals, but after more than 35 years working with leaders and organizations, I’ve learned something important—skills alone do not transform culture. Read on to see what matters even more. Dear Dr. Sylvia, My team is efficient…
Summary: Everyone is talking about AI—how fast it is, how powerful it is, and how much work it can do. Some people are excited by it, while others are terrified. Most are trying to figure out where they fit into a future that seems to be changing by the minute. But I think we may…
Summary: Leadership is easy when everyone agrees with you. It’s much harder when speaking your truth costs you a career position, paycheck, or your reputation. That is why the recent controversy surrounding veteran journalist Scott Pelley and the iconic television program 60 Minutes caught my attention. Read on to learn what telling the truth means…
Summary: Have you noticed lately how difficult it is to have an honest conversation? Whether it’s politics, workplace policies, social issues, generational differences, or organizational change, many people are walking on eggshells. Some stay silent because they’re afraid of saying the wrong thing. Others speak louder and louder because they feel unheard. The result is…
Summary: Leadership is often misunderstood. Many people assume that if a leader is nice, as in pleasant, agreeable, generous, and always trying to keep the peace, they are automatically effective. Not always. In fact, some of the most quietly frustrating workplaces are led by nice leaders. Let’s take a closer look at how this behavior…
Summary: When a mentor who made a difference transitions, it prompts reflection on the core of how life has changed. The words from the song “Wicked” have been quietly ringing in my ears. For Jean Houston, “knowing you has changed me for the better.” Change Happens in Unexpected Ways “Something is wrong here.” That was…
Summary: Many years ago, I attended a conference focused on one enormous question: What do we need to do to make the planet healthier and more humane? The room itself felt electric. Among the dignitaries were John Denver, Ram Dass, and Ted Turner. To say Ted Turner commanded attention would be an understatement. He was…
Summary: Everywhere we turn, there’s noise, uncertainty, division, and pressure to perform. A constant low hum of anxiety that never quite shuts off. Leaders feel it. Teams feel it. Organizations live inside it. And here’s the uncomfortable truth: most leadership tools today are designed to help people cope with chaos, not transform it. Let’s go…
