Communication

When Feedback Makes YOU Defensive Here’s What To Do About It

By Sylvia Lafair | April 28, 2021 |

From the time we arrive on the planet, we are in a constant feedback loop. Before we have verbal language to support us, we use body language. For example: cry for a diaper change or food, and someone shows up. Studies show that babies respond to the nonverbal messages from a caretaker and adjust to…

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Are You Emotionally Intelligent?

By Sylvia Lafair | March 26, 2021 |

Dear Dr Sylvia, I have been reading a lot about emotional intelligence recently and I would love to hear your answer to the following question: “Is it more effective to talk mostly about facts or add lots of vibrant color using emotional words at work?” I believe we are all looking at the importance of…

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Who Handles ANGER Better, Males Or Females?

By Sylvia Lafair | March 8, 2021 |

Does anger win or do you? Do you ever stop long enough to think about anger? When you feel that red hot flame of upset start in your gut, and it soon finds its way to your mouth. Will you react with shouts ? Or swallow you rage and walk away as fast as possible?…

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Stress & Mixed Messages: How to Stop the Maddening Communication from Messages that Are Inconsistent and Unclear

By Sylvia Lafair | December 19, 2020 |

Hi everybody! Sylvia Lafair here. Today, I’d like to talk about stress and mixed messages. When stress gets high, mixed messages get even higher, and I was thinking about when I was raising my daughters, and you know, I did mix messages. I’m sure most of you can relate to this one. I’d say, ‘Go…

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Leadership Strategies: When is it better to make waves and say NO?

By Sylvia Lafair | October 9, 2020 |

Recently I’ve been asked “When is it better to ‘make waves,’ and say ‘NO’ rather than just go along with what is being said? My response: The art of communication involves both active listening as well as the ability, to tell the truth appropriately. Here is some important learning about the impact of the simple…

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Freudian Slips Are NOT Something Women Wear

By Sylvia Lafair | August 12, 2020 |

Dear Dr. Sylvia, I had the most awful thing happen to me when I was talking with my boss last week. He was making demands that seemed impossible. I stood up for myself and told him the demands he made were impossible to fulfill. He just looked at me with great caring on our Zoom…

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In the Room Where IT Happened

By Sylvia Lafair | July 10, 2020 |

Leaders need to know about where they started to know where to go now #leadership #culture #communication Hi, everybody. Sylvia Lafair here, with a tip for Tuesday and I have a question. Do you know where you were in the room where it happened? You know, Hamilton’s success has brought that song to everybody’s mind. I want to…

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Diversity, Inclusion and Engagement

By Sylvia Lafair | June 5, 2020 |

Hi everybody! Sylvia Lafair here, and I will keep this short. There are two parts to this that I’d like to guide you to look. First, if you do not know who Jane Elliott is, please google her and please watch the documentary and some of the newer things she’s done. I will tell you…

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Ways to Move Toward OUR COMMON FUTURE

By Sylvia Lafair | June 3, 2020 |

How do you, yes you, engage in the complex time that is upon us all right now?  When circumstances demand change what do you do?  Do you retreat, hoping for the way it was?   Do you want to clear out everything familiar and start from scratch?  Do you complain and blame “them” (whoever that may be)?  Do you want law and…

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Who decides when enough is enough?

By Sylvia Lafair | April 22, 2020 |

How many of you have said, “enough is enough?” And how many of you find that while you demand that the upset stop, it just keeps going on and on.   QUESTION: Who decides when enough is enough?  ANSWER: It depends on the circumstances.  What an annoying, non-answer.  Well, it does depend on the circumstances.   EXAMPLE:…

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