Communication

Hire Slowly. Fire Quickly. But Never Lead Impulsively.

By Sylvia Lafair | October 22, 2026 |

Summary: What your hiring and firing decisions tell your team about trust, stability, and the kind of leader you really are. Dear Dr. Sylvia, I have made some dreadful mistakes with our last two hires. Yes, they sounded great in the interviews and answered questions with a flair. However, after only a few months on…

The Old Corporate Ladder Is Cracking. Are You Ready for What Comes Next?

By Sylvia Lafair | October 20, 2026 |

Summary: Canva CEO Melanie Perkins challenges traditional leadership by showing how collaboration, empowerment, and innovation are reshaping success. As AI transforms the workplace, leaders must rethink old patterns and focus on building bridges rather than climbing the corporate ladder. Keep reading to discover what today’s leaders can learn from this shift. For decades, the corporate…

The Most Dangerous Words a Leader Can Say: “I’ve Got This”

By Sylvia Lafair | October 13, 2026 |

Summary: Why tomorrow’s best leaders will stop pretending they have all the answers—and how to move forward. Dear Dr. Sylvia, I am a leader who thought I had most of the answers for my staff. After 25 years at the helm of a very successful retail business, I am now stuck for solutions. Every day,…

Healthy Boundaries: The Leadership Skill Nobody Teaches You

By Sylvia Lafair | October 6, 2026 |

Summary: We often think of boundaries as walls that we put up when we’re angry, hurt, or trying to keep someone out. But healthy boundaries are not about rejection. They are about clarity. When attempting to break an old pattern, clarity can be uncomfortable, especially when the person on the other side is someone you…

When Every Choice Costs You Something: The Ed Sheeran Leadership Lesson

By Sylvia Lafair | September 29, 2026 |

Summary: What do you do when no choice feels comfortable? Ed Sheeran found out very publicly. Read on for my thoughts on what to do when you’re caught between a rock and a hard place. Dear Dr. Sylvia, There is so much polarization in our world right now; we can’t even go to a concert…

Follow the GLIMMER: How Gloria Steinem Noticed What the World Couldn’t See

By Sylvia Lafair | September 17, 2026 |

Summary: What if the things that bother you most are actually trying to get your attention? Gloria Steinem’s life offers a powerful reminder that change often begins with a GLIMMER—a question, contradiction, or moment that makes you stop and wonder why things are the way they are. Discover what happens when you pay attention to…

What Happens to Your Team Under Pressure?

By Sylvia Lafair | September 8, 2026 |

Summary: Your team may look terrific when everything is going well. People collaborate. Meetings are cordial. Deadlines are met. Everyone talks about trust, transparency, and “being one team.” Then the pressure hits. A major client threatens to leave. Revenue falls short. AI changes someone’s role. Instead of doom and gloom, here is a better way…

Satya Nadella and the Leadership Skill AI Can’t Replace

By Sylvia Lafair | September 3, 2026 |

Summary: What happens to leadership when artificial intelligence can analyze faster, process more information, and produce answers in seconds? Perhaps the answer is surprisingly simple: We have to become more human, not less. Microsoft’s CEO has something to teach us about empathy, self-awareness, and human leadership in the age of AI. Satya Nadella, Chairman and…

The Most Dangerous Sentence in the Workplace: “That’s Just How I Am.”

By Sylvia Lafair | September 1, 2026 |

Summary: There’s a sentence I’ve heard in executive team meetings, family businesses, and coaching conversations for decades: “That’s just how I am.” That sentence is almost guaranteed to shut down conversation and creativity for good. Here is another way to think and respond. Dear Dr. Sylvia, My leadership team is stuck in an “either/or” argument…

How to Deal With a Toxic Boss: Stop Labeling the Person and Start Looking at the Pattern

By Sylvia Lafair | August 18, 2026 |

Summary: You know the feeling. Your boss walks into the meeting, and your stomach tightens. Or perhaps you have an idea, but you hesitate before speaking. Tension comes in many flavors, from yelling and passive-aggressive comments to the silent treatment. Eventually, someone says the words everyone has been thinking: “We have a toxic boss.” Maybe…