Communication
Summary: Millions of people around the world watched Lionel Messi walk off the field after Argentina’s heartbreaking 1-0 extra-time loss to Spain in the World Cup Final. For just a moment, the cameras caught something that statistics never can. A tear rolled down his cheek, and that single tear may become one of the most…
Summary: Every successful company reaches a moment when difficult conversations must happen; a new strategy, major investment, leadership change, growing financial concern, difficult employee, etc. Healthy organizations don’t avoid these conversations. Instead, they lean into them. But what happens when a person in leadership shuts the conversation down? The greatest danger in leadership isn’t disagreement;…
Summary: We often think freedom comes from changing jobs, relationships, or circumstances, but real freedom begins within. By recognizing the old patterns and stories that shape our reactions, we create space to choose a different response. That moment of self-awareness is where lasting change begins—and where we gain the freedom to lead, connect, and create…
Summary: Every year around this time, we celebrate freedom. Flags wave. Families gather. Fireworks light up the night sky. And while we are meant to remember past freedom fighters, we often get caught up in our day-to-day activities. Let’s take a look at freedom from another vantage point. Dear Dr. Sylvia, I see Independence Day…
Summary: Most leadership problems are not caused by a lack of strategy. They are caused by stress. Organizations spend millions teaching communication, conflict resolution, and decision-making skills. Yet when pressure rises, even smart leaders often react in ways that surprise themselves. Why? Because strategy is logical, and stress is biological. Dear Dr. Sylvia, I am…
SUMMARY: Dolly Parton reminds us that the most successful leaders refuse to let other people’s labels define their future. One of my favorite quotes from her is, “I’m not offended by all the dumb blond jokes, because I know I’m not dumb and I also know I’m not blonde.” She nailed it for all the…
Summary: Most leadership programs teach skills, like how to communicate better, manage conflict, and improve engagement. All are worthwhile goals, but after more than 35 years working with leaders and organizations, I’ve learned something important—skills alone do not transform culture. Read on to see what matters even more. Dear Dr. Sylvia, My team is efficient…
Summary: Everyone is talking about AI—how fast it is, how powerful it is, and how much work it can do. Some people are excited by it, while others are terrified. Most are trying to figure out where they fit into a future that seems to be changing by the minute. But I think we may…
Summary: Leadership is easy when everyone agrees with you. It’s much harder when speaking your truth costs you a career position, paycheck, or your reputation. That is why the recent controversy surrounding veteran journalist Scott Pelley and the iconic television program 60 Minutes caught my attention. Read on to learn what telling the truth means…
Summary: Have you noticed lately how difficult it is to have an honest conversation? Whether it’s politics, workplace policies, social issues, generational differences, or organizational change, many people are walking on eggshells. Some stay silent because they’re afraid of saying the wrong thing. Others speak louder and louder because they feel unheard. The result is…