Communication

Leaders and Rebels

By Sylvia Lafair | March 6, 2020 |

Today we’re going to look at why we get so stuck when things keep repeating and repeating. It’s the old quote by Einstein, “if you always do what you’ve always done, you’ll always get what you’ve always got.” And that’s the truth. Ain’t it the truth? So, we’re going to look at how in relationships…

Read More

How Is Good Work Measured in Most Organizations Today?

By Sylvia Lafair | March 4, 2020 |

How is good work measured in most organizations today? It’s no longer about longevity and loyalty. It’s no longer about being first one in the office and last one out (to show how hard you work). It’s not enough to say ‘yes’ to each and every project, no matter how overwhelmed you become. What should…

Read More

How to Change Conflict to Collaboration

By Sylvia Lafair | March 4, 2020 |

Hi everyone! Sylvia Lafair here and I’d like to offer just a few tidbits about conflict and how to handle that nasty thing that drives us all crazy. So, when they ask how many people out there like conflict raise your hand. If you do all over the world where I worked I have asked…

Read More

Getting the Rebels Who Challenge Everything You Do to Comply

By Sylvia Lafair | February 26, 2020 |

You have the skills to be a leader. You are given great feedback about how well you communicate. So, why is it still a struggle to get some of the rebels who challenge everything you do to comply with what you want done? You question yourself all the time, wondering if you must always fire…

Read More

Talking TRUTH to POWER

By Sylvia Lafair | February 13, 2020 |

Hi everyone! Today, we’re going to talk about a subject that most of us hate. Talking truth to power and you say, “What’s the big deal?” It’s just words coming out of your mouth, going into somebody else’s ear and brain, and then they say, “Words coming back at you.” Well, it’s about security survival.…

Read More

How Super Achievers Can Listen to Themselves and Others

By Sylvia Lafair | February 11, 2020 |

Before super achievers can listen to themselves or others, they need to know how they got to be so exhausting, annoying, and demanding in the first place.   Here’s how the super-achiever pattern was addressed with a new coaching client, Dan, a Senior VP in a large marketing company that offers leadership development courses for senior executives.  He said this about himself, which much initial pride, “Hey, I always have to be…

Read More

How To Have A Difficult Conversation Productively

By Sylvia Lafair | February 5, 2020 |

Who do you think has the hardest time with feedback? Is it the giver or the receiver? In most leadership development programs the focus is on how the giver, the leader discusses feedback with the receiver, the employee. The team leader comes into the meeting armed with a pre-thought-out performance review, feedback from others on…

Read More

Feedback: Learn to Love It, You’ll Get It Anyway

By Sylvia Lafair | February 5, 2020 |

Today we’re going to talk about another area in communication.Feedback the give and the get the yes and the no. We all get it. We all give it.So, what’s the best way to do it? Well, first, I want to ask you a question: Are you an optimist or a pessimist? …because that’s going to…

Read More

The Jerk at Work, Not Me

By Sylvia Lafair | January 29, 2020 |

Hi everybody! Well, today is one of my favorite subjects, “The Jerk at Work, Not Me”. It’s out there. It’s always out there. We’re never the jerks at work. Are we? Well, you never know, but here’s what I’d like to do. I’m going to give you a sentence that you can use. Craft it…

Read More

Get the BUT Out of Your YES

By Sylvia Lafair | January 29, 2020 |

Do you ever get frustrated with petty conflicts at work? You’re not alone. A whopping 93% of workers report being affected in a negative manner by conflict.  The other variable is the length of time consumed by on-going, unresolved conflict.  Even worse is the fact that litigation for workplace harassment and hostile work environments has…

Read More