Diversity

What Oprah Winfrey Learned From a Bad Boss: When Rejection Becomes a GLIMMER

By Sylvia Lafair | August 20, 2026 |

Summary: What if one of the worst moments in your career actually pointed you toward the work you were meant to do? Long before Oprah Winfrey became Oprah, she was a 22-year-old television journalist who moved to Baltimore to co-anchor the evening news at WJZ-TV. Oprah has written and spoken openly about those early years.…

How to Deal With a Toxic Boss: Stop Labeling the Person and Start Looking at the Pattern

By Sylvia Lafair | August 18, 2026 |

Summary: You know the feeling. Your boss walks into the meeting, and your stomach tightens. Or perhaps you have an idea, but you hesitate before speaking. Tension comes in many flavors, from yelling and passive-aggressive comments to the silent treatment. Eventually, someone says the words everyone has been thinking: “We have a toxic boss.” Maybe…

What Lin-Manuel Miranda Knows About Leadership (That Most Executives Miss)

By Sylvia Lafair | August 13, 2026 |

Summary: Imagine walking into a room and saying, “I have an idea for a Broadway musical about Alexander Hamilton.” That alone might get you some raised eyebrows. Then add, “It will use hip-hop and rap, the Founding Fathers will be played by a diverse cast, and audiences will pay hundreds of dollars to watch it.”…

What Banksy Teaches Us About Leadership: When the Message Matters More Than the Messenger

By Sylvia Lafair | August 6, 2026 |

Summary: Banksy is one of the most recognized artists in the world. And yet, almost no one knows who Banksy is. While building a personal brand, chasing followers, and measuring success by visibility is the norm, Banksy has done the opposite by remaining anonymous, yet his work is discussed around the world. That isn’t just…

The Courage to Lead with Self-Awareness: The New Zealand Connection

By Sylvia Lafair | July 31, 2026 |

Summary: When people think of strong leaders, they often picture someone who is loud, commanding, and always certain. But some of the most effective leaders possess a different kind of strength. Here is what a more mature leader does. Former New Zealand Prime Minister Jacinda Ardern demonstrated that leadership begins with self-awareness. She showed the…

What To Do When Someone Shuts Down the Conversation

By Sylvia Lafair | July 21, 2026 |

Summary: Every successful company reaches a moment when difficult conversations must happen; a new strategy, major investment, leadership change, growing financial concern, difficult employee, etc. Healthy organizations don’t avoid these conversations. Instead, they lean into them. But what happens when a person in leadership shuts the conversation down? The greatest danger in leadership isn’t disagreement;…

Pattern Intelligence: The Leadership Skill Abraham Lincoln Used Before There Was a Name For It

By Sylvia Lafair | July 16, 2026 |

Summary: Why do some leaders keep solving the same problems over and over while others seem able to transform an entire culture? The difference is often not intelligence, but pattern intelligence, or the ability to notice the invisible dynamics beneath visible behavior. It means recognizing recurring emotional, relational, and organizational patterns before they become crises.…

The Greatest Freedom Is the One No One Can Give You

By Sylvia Lafair | July 7, 2026 |

Summary: Every year around this time, we celebrate freedom. Flags wave. Families gather. Fireworks light up the night sky. And while we are meant to remember past freedom fighters, we often get caught up in our day-to-day activities. Let’s take a look at freedom from another vantage point. Dear Dr. Sylvia, I see Independence Day…

What the Living Former Presidents Teach Us About Leadership and Shock

By Sylvia Lafair | June 25, 2026 |

Summary: Politics divides people. Human experience connects us. No matter where we stand politically, one thing is impossible to ignore: each of the four living former Presidents of the United States has lived through profound personal shocks. Perhaps that should not surprise us. Here is how they transformed the pain of shock into wisdom. As…

Strategy Is Logical. Stress Is Biological.

By Sylvia Lafair | June 23, 2026 |

Summary: Most leadership problems are not caused by a lack of strategy. They are caused by stress. Organizations spend millions teaching communication, conflict resolution, and decision-making skills. Yet when pressure rises, even smart leaders often react in ways that surprise themselves. Why? Because strategy is logical, and stress is biological. Dear Dr. Sylvia, I am…