Human Capital Management

Hanneke Faber: Turning Curiosity Into Organizational Change

By Sylvia Lafair | September 24, 2026 |

Summary: What if meaningful organizational change begins not with a grand strategy, but with a leader who notices what others may have overlooked? Hanneke Faber’s leadership offers a powerful example of how curiosity, adaptability, and a willingness to challenge the familiar can create meaningful transformation. Some leaders enter an organization with a five-year plan already…

Just Wait—The Magic May Already Be Happening

By Sylvia Lafair | September 22, 2026 |

Summary: What if the employee who keeps reverting to old behaviors isn’t failing to change, but is actually showing the first signs of transformation? Discover how recognizing the small GLIMMERS of progress can help leaders balance accountability with patience, avoid triggering old patterns, and allow space for meaningful growth to take hold. Dear Dr. Sylvia,…

What Happens to Your Team Under Pressure?

By Sylvia Lafair | September 8, 2026 |

Summary: Your team may look terrific when everything is going well. People collaborate. Meetings are cordial. Deadlines are met. Everyone talks about trust, transparency, and “being one team.” Then the pressure hits. A major client threatens to leave. Revenue falls short. AI changes someone’s role. Instead of doom and gloom, here is a better way…

Satya Nadella and the Leadership Skill AI Can’t Replace

By Sylvia Lafair | September 3, 2026 |

Summary: What happens to leadership when artificial intelligence can analyze faster, process more information, and produce answers in seconds? Perhaps the answer is surprisingly simple: We have to become more human, not less. Microsoft’s CEO has something to teach us about empathy, self-awareness, and human leadership in the age of AI. Satya Nadella, Chairman and…

Still Playing Hide-and-Seek? What You’re Hiding May Be Running Your Life

By Sylvia Lafair | August 25, 2026 |

Summary: Remember playing hide-and-seek? You covered your eyes and counted to ten. Everyone ran. Someone squeezed behind the sofa. Someone crawled under the bed. And there was always that one kid who found such a brilliant hiding place that everyone eventually forgot where they were. Then came the words, “Ready or not, here I come!”…

How to Deal With a Toxic Boss: Stop Labeling the Person and Start Looking at the Pattern

By Sylvia Lafair | August 18, 2026 |

Summary: You know the feeling. Your boss walks into the meeting, and your stomach tightens. Or perhaps you have an idea, but you hesitate before speaking. Tension comes in many flavors, from yelling and passive-aggressive comments to the silent treatment. Eventually, someone says the words everyone has been thinking: “We have a toxic boss.” Maybe…

Stop Calling People Toxic. Start Looking for the Patterns.

By Sylvia Lafair | August 4, 2026 |

Summary: We hear these phrases everywhere. “She’s toxic.” “He’s impossible.” “Stay away from people like that.” Social media is overflowing with advice about identifying toxic people, avoiding toxic relationships, and eliminating toxic employees. Sometimes that advice is necessary. Abuse, manipulation, and repeated harmful behavior should never be ignored or tolerated. But what if the label…

The Courage to Lead with Self-Awareness: The New Zealand Connection

By Sylvia Lafair | July 31, 2026 |

Summary: When people think of strong leaders, they often picture someone who is loud, commanding, and always certain. But some of the most effective leaders possess a different kind of strength. Here is what a more mature leader does. Former New Zealand Prime Minister Jacinda Ardern demonstrated that leadership begins with self-awareness. She showed the…

When Great Leaders Cry: What Lionel Messi Taught the World About Leadership

By Sylvia Lafair | July 23, 2026 |

Summary: Millions of people around the world watched Lionel Messi walk off the field after Argentina’s heartbreaking 1-0 extra-time loss to Spain in the World Cup Final. For just a moment, the cameras caught something that statistics never can. A tear rolled down his cheek, and that single tear may become one of the most…

What To Do When Someone Shuts Down the Conversation

By Sylvia Lafair | July 21, 2026 |

Summary: Every successful company reaches a moment when difficult conversations must happen; a new strategy, major investment, leadership change, growing financial concern, difficult employee, etc. Healthy organizations don’t avoid these conversations. Instead, they lean into them. But what happens when a person in leadership shuts the conversation down? The greatest danger in leadership isn’t disagreement;…