Business Leadership Leadership Strategies Success

How to See Your Emotional Blind Spots

Want to be able to see what you can’t see?

Yes, that sentence makes sense….sort of.

It’s like a magic trick. You know, you see it then you don’t.

There is a part of your eyes that had no image detection. For the most part, human eyes report to the brain with an accurate picture. What you see is what’s out there.


Each human eye has a blind spot and the brain works at filling in what is there by looking at the surrounding areas.

Emotional Blind Spots

When it comes to emotions, we have blind spots too.

They often developed when we were children. After all, we learned about life, what is safe, and what is not safe back then. We tend to deny what is not in our best interests and, like a magic trick, we see it and then we don’t.

We want magic to take over.

You know, a miracle will make everything better. So, we stop looking at the problem and wait for our fairy godmother to sprinkle some magic over us and voila la, no more problems.

Until nothing changes and we begin to point fingers and blame him, her, or them.

When you ignore feelings and block experiences because they were unpleasant or confusing, they become a blind spot.

You become a “not see” (say that fast and shudder).

What can you do about these invisible places where you get stuck in the mud?

Weaknesses and Strengths Are Connected

I say, leverage your strengths AND challenge your weaknesses.

Much of the literature about leadership development requests that you play to your strengths. However, only playing to strengths can be the cause of much unnecessary trouble in life.

If your past success becomes your only approach to solving problems and if you insist on replicating your success over and over (often using the exact same words and mannerisms) in new situations you will eventually lose.

It’s guaranteed.

Think about it this way. Just being big, being very, very big was not enough to keep the dinosaurs alive.

Working with your weaknesses as well as your strengths is called adaptability. And this is one of the ways to get past your blind spots.

Blind spots be gone!

Leverage your strengths AND your weaknesses.

The Game of Tennis and The Game of Life

Think about Serena Williams for a moment.

Is her toss, serve, forehand, or backhand the strongest? Whether you play tennis or not, learn from a master of the court.

If she only perfected what she was best at, what she was most comfortable with, would she have become such a formidable tennis star? Perhaps she would have been good, really, really, good, but maybe not great.

Those I know who are excellent at tennis (not me) often say the backhand is the most challenging. However, many games, in tennis and in life, are lost because while strengths are leveraged, weaknesses stay just that, weaknesses.

And on the emotional side, it is more than just taking a stand for what you believe, more than just hitting the problems with a harder force, that comes into play.

Think about Serina again, she learned to master all the ways to hit that ball and she also became a master at both attitude and intimidation.

She saw ALL sides of the game, physical, mental, and emotional.

Learn from those who play the game of life the best. Master the tough areas that need to be strengthened and ask for help to see those blind spots that get in the way.

My Pattern Breakthrough Coaches and I can help you see what is invisible, the blind spots, that cause overwhelm or self-doubt.

No need for burnout or anxiety because you cannot see clearly what your next steps could be. Contact me at or call 570-233-1042 for a strategy session.

Keep going and keep growing.

Managing Stress Patterns Stress Success

Are You Drowning in Stress?

“HELP! I’m drowning in stress.”

Those are the words that are becoming a universal theme these days.

“I hear you. I want to support you.” Is my response.

I have some good ideas on how to navigate these days of confusion and

I wish I had a magic wand and could do a few quick wand waves and make
everything better.

Since I’m not a fairy godmother, here’s what I can do.

I can give you some tools to help you understand why you keep getting
overwhelmed, why you feel anxious when change is in the air, and why you
feel disheartened even on the most beautiful, sunny days.

Want to blame all of your tense behavior on today’s stressful situations?

Maybe you can blame some of your crappy mood on what is happening
today. But, not all of it.

Please listen to the words you use to express your upset.

Here’s what happened recently to Marcy, a senior executive known for her
amazing insights and quick wit.

Last week she was left out of the loop on a project. Was it intentional or
was it just an oversight?

Her trusted colleague, her boss, someone she loved to work with had put
the finishing touches on the proposal without asking Marcy’s permission or
her approval.

Here is what Marcy said to me several days ago:

“It was an old, familiar feeling, being discounted. By the time I called to talk
with my boss I was almost out of control. As I spewed forth my rage I really
listened to my words. As you say, Sylvia, I got at the observation of myself.

I told her over and over that she had crossed boundaries that were
inappropriate and simply not okay with me.

How dare she not consider me and my feelings?

And then I went limp.

I heard what I was saying. I felt the way I used to feel after my parents,
both of them would discipline me by beating the crap out of me if I ever
spoke up for me.

I finally calmed down and to my embarrassment found out that she has
sent the proposal back to me to complete. I had not received it yet.

At least I became aware of why I was so damned upset pretty quickly so I
could do damage control.”

Marcy’s memories had taken over and with her emotions leading the way,
she could not sit quietly. The past had invaded the present.

They showed up when an old wound from years ago got touched. This is
happening more and more these days as we all reach the limits of handling
stress both from work, at home and in the world at large.

I have put together a program so you can find more effective ways to
handle stress and not let the triggers from the past take over your behavior

It’s about finding the zone between shouting out upset and stuffing it down.

I call it the safe stress zone.

Join me in a master class to find out about what causes you to fly off the
handle like Marcy did or run and hide like so many others do.

Stress won’t go away and neither will the old memories that cause the
stings of hurt and anxiety.

However, you can learn better ways to navigate the rocky road of these
difficult days.

Watch the master class here and learn how you can stay in the safe stress zone.

Business and Life Patterns Managing Stress Patterns Stress Success

How to declutter your mind and get it organized

Did you declutter your home during the past few months? Is that all you need to declutter? Here’s what one of my clients said that had me laughing and cheering him on. Two levels to declutter…. Your home and your mind! 

“Dear Dr. Sylvia, 

I have always been a leader, and I have been known as “the boss who is not bossy.” 

I guess that’s good.  

I always like to include others in decision making. 

However, being at home with my wife and two teens has been anything but pleasurable. 

Their grumpy manner finally got to me and I created a family project. I was/am in charge. 

My wife took a back seat and simply watched as I maneuvered this project like I was at work, where people really listen to me. 

The project was to declutter the house. 

I know that wonderful Japanese author, Marie Kondo wrote “The Life-Changing Magic of Tidying Up” and talks about the virtue of a decluttered home. 

However, she really doesn’t talk about how to harness the power of a girl who is 14 and a boy who is 17 who hate being on the same team and annoy each other to their limits. 

apologized to my wife who has put up with more of their GOTCHA Games than I do. I told her I should have been more involved sooner. 

But, I digress….. 

What I learned as we cleaned out the cabinets, got piles together to take to Goodwill, was the following, and it’s what you have been teaching for years and years. 

 Here goes…..  

The clutter in your mind is as important to get rid of as the clutter in your home. 

I now see that all the work I have done with your organization about behavior patterns and pattern repetition is really to declutter your mind. 

I had a really amazing talk with my kids about this as we cleaned the closets and made the space in the house feel calm and expansive. 

We talked about why they are such jerks to each other and how that patterns of GOTCHA could become so ingrained they would take them to work and there, it could mean lost opportunities for promotion or creative collaboration. 

Honestly, to my surprise, they listened. 

They asked questions, they wanted to learn. 

So, please can you send a copy of your e-book GOTCHA to me (signed would matter) so I can go over it with my teens. 

And just FYI, my wife was able to leave us to our education and get some of her work for her high powered leadership job done without begging for peace and quiet. 

My new theory is to do both: 

                             Declutter your home and get it organized 

                             Declutter your mind and get it organized. 

Thanks in advance for the book, and thanks for all the great info about these dang patterns that we need to purge and transform. 

Best wishes, 

The NOT Bossy Boss 

Business Change Communication Growth Success

Ways to Move Toward OUR COMMON FUTURE

How do you, yes you, engage in the complex time that is upon us all right now? 

When circumstances demand change what do you do? 

Do you retreat, hoping for the way it was?  

Do you want to clear out everything familiar and start from scratch? 

Do you complain and blame “them” (whoever that may be)? 

Do you want law and order or peace at any price? 

This is what I have been hearing from those in my executive leadership coaching program: “I just want peace” while others say, “I want to feel empowered” and still others say, “Just leave me alone, cause I don’t care.” 

Here I have some suggestions as we begin the long and winding road to the next phase of our common future. 

Peace Sounds Good 

Being at peace means no conflict at home or work, no fighting with neighbors, no angry protestors, no mobs who grab whatever they can, no polarization, no violence of any form.  

Except this is straight from “LLLand.” 

Change the word peace to growth and we can continue to discuss. 

Growth is always connected with conflict. 

And change is also connected with conflict. 

Real peace, growth, and change go together. 

Move from Peace to Empowerment 

The next step we need to take right now is empowerment.  

Let me explain. 

The word empowerment is coming up more and more these days  

So, what does it really mean? 

The word empowerment creates a feeling of excitement.  

It’s both personal and collective. 

When someone can say they are empowered they have taken their skills and talents to make a difference for themselves and others. 

From Power to Empowerment 

Showing force and power is NOT the same as being empowered. 

Empowerment is a different kind of power. 

It’s about standing for what can benefit both you and those around you with a deep understanding of how your behavior will impact others now and in the future.  

Ask questions and listen to the answers. Start the debate and then change to dialogue 

Debate to Dialogue 

Debate, by definition, has winners and losers. 

Dialogue is much different It’s a route to listening to and learning from each other. 

 Here’s a choice for you for these days: As a leader, do you want and need to be powerful, or do you want to take that fierce step to be truly empowered? 

It takes real courage, inner strength, creativity, and pattern-breaking spontaneity to begin the task of real change. 

Join me.  

I am starting a group to discuss the role empowered leaders can play right here and right now based on my book “UNIQUE: How Story Sparks Diversity, Inclusion, and Engagement.”  

If you want to join the group please email me at for more information.  

To our connected future, 



Business Change Leadership Leadership Strategies Success

What is the new normal?

The question every leader is asking these days is: 

What is the new normal?  

Back to the office? Part-time at home? Full time at home? 

Look, initially, It wont be business as usual. It will be business as unusual. 

We all yearn for physical safety and equally as important we yearn for psychological safety. 

Physical safety means nods not handshakes. It means be careful when you sneeze. It means talking from a distance. 

It means to follow the guidelines even if the guidelines change every so often. 

Psychological safety? 

That’s what I have been asked about over and over by the companies I work with these last strange months. 

Here’s what I think is foundational for any company anywhere on the planet. 

It’s a combination of the important work of Daniel Goleman about emotional intelligence and my work about becoming pattern aware. 

I believe people will initially be more open to new ways of thinking and responding and unless the new ways are underlined, there will be a knee jerk reaction back to the same old patterned ways as before. 

We saw this after 9-11.  

Initially, most were kinder, more attentive, more honest, more willing to help each other. And then? 

Back to the way it was.  

I was in Manhattan not that long after the deadly destruction when the twin towers crumbled to the ground. 

Our taxi driver shared what he saw and after a short time, he had to pull over to wipe his tears. My husband and I sat with him, first in silence, and then talking about his recent memories. 

I gave him my card and said if he wanted, I would do some EMDR sessions (a method used with trauma victims). All he had to do was call and come to our hotel. 

He did. And I had the difficult privilege of helping with his healing journey as a gift for his courage. 

Then over time, I watched so many people become more aggressive, nastier, and less caring. 

Can this time be different? 

There have not been planes crashing into buildings, no visible enemy to “take out.” 

And yet, much the same. 

More of us have been struggling to make sense of the invisible “curse” that has swept the world. The fear and anger are there and the desperation of many who have been attacked by the virus or hit with financial hard times. 

There are conspiracy theories (as there were in 2001), those who want to disregard the toll on lower-income workers, ignore the plight of the homeless, loud demands claiming individual freedom, and those hoping to reap a fortune from the unprecedented times. 

Back to getting back to work and embracing the new normal… 

Here are a few key elements for business leaders to consider as the new normal is set to open: 

  • Purpose: Leaders are here to create a vision with a strong sense of purpose. What and how will the business align around contributing to the personal growth of employees, of helping to make work a setting where stress is addressed before it becomes a chronic health condition, where time on and off is looked at beyond that old 40-60 hour workweek. 
  • Openness: Leaders will engage to help everyone feel free enough to speak up and be part of the solution rather than just stand on the sidelines waiting to be told what to do and how to do it. In essence, to be treated like the adults they are. 
  • Compensation: No hidden agendas so all employees can negotiate a just and fair wage. They are not there to be given “allowances” as if they are children. The fiscal realities are discussed and understood. The theme of “we’re in it together” is one that leaders commit to and speak about with integrity. 
  • Excellence: The vision is one where the need is NOT to be the best (an immature and impossible goal), rather it is to hold the standards high and everyone has the opportunity to achieve and grow to their highest ability. 

This push into the future has lots of challenges… 

However, the opportunity is for a more positive and healthy work environment where trillions of dollars don’t have to go down the drain due to excessive stress and chronic health conditions that could be averted. 

This requires a new way of thinking about organizational culture, not just having a “tune-up” with an occasional “feel good” meeting.  

There are those who are waiting in the wings for their chance at retrenchment, for back to basics. They will lobby for “the good old days.” 

I believe the world of work is poised to lead positive change, and with enough determination and willingness to keep the vision of a more connected, more caring world front and center, progress is in the air. 

The theme of my company and many organizations we work with is: 

 “We are all connected, and no one wins unless we all do” 

Let’s make business as unusual the new normal. 

Business Business and Life Patterns Growth Patterns Success

How to Deal with a Narcissist

I’ve been getting lots of questions about how to deal with the narcissist lately. I began to wonder if this personality type is more prevalent, or at least more obvious during times of extra stress. 

So, I did a deep dive into various publications and paid special attention to the news.  

Yes, there are lots of Narcissists in the news. 

I have a few that stand out for me. 

How about you? I’d love to compare notes. 

Then I started to think about where narcissism starts. It led me right back to my book where I sort through the behavior patterns and personality traits that are part of our developmental years. 

The patterns I discuss in ‘Don’t Bring It to Work” are the ones that we learned as kids from our original organization, the family, and bring with us to work.  

They get in the way of connection, communication, and collaboration at work (and at home, I might add).  

The pattern I discuss in detail that comes closest to the narcissist is the Super Achiever. That is the individual I call the “me, me, me guy or gal.” 

Super Achievers and Narcissists are very much alike.  

They boast about how good they are.  

They are not team players.  

They steal ideas from others and claim them for their own.  

They talk a great game.  

They show off and claim they have special talents yet, without much substance. 

They are self-obsessed. 

They damage others without thought of consequences. 

They cut off people rather than work through issues.  

They love high-end material things and shiny objects that cost lots of money. 

They ghost people who no longer matter in their quest for greatness. 

They claim to care about you, and about making the world a better place. 

And, truth be told, they really never care about you unless you can do something for them. 

Super achievers and narcissists don’t want to change. Often, they are not even aware of how self-indulgent they are.  

They want you to cater to them, bow to them and listen to them. They KNOW better about what really matters.  

Got the idea 

Now for the downside. (Yes, there is more). 

The super achiever and the narcissist also have a great deal of victim psychology underneath the bravado. They play the victim card when they feel they are being disrespected or discarded.  

You hear “No one ever asks if I’m okay and I do so much for so many.” 

Just notice when someone you know who thinks they are King or Queen of the Hill decides you or whoever has discounted them. 

You get fired if you have the unholy privilege of working for them. 

You are talked about in negative ways. 

You are thrown out of their very tight-knit tribe. 

You will be the target of their revenge. 

Do you get the drift? 

Now, what to do if you are in a relationship with, work with, or just happen to be around one of these destructive types of people. 

Here’s what I suggest you do. 


Just stop playing into their narrative or it will cost you emotionally and/or fiscally. 

They may write a book and you will be slimed. They will not support you and you may end up jobless. They will make sure you are considered untrustworthy and unwanted by their ‘in-crowd.’ 

Enough! You get it. 

Be careful. 

I had a super achieving narcissist do some marketing for me years ago. It cost a ton of wasted money till I woke up.  

It was expensive hogwash.   

And yet, I learned a great deal about my own weakness for being ‘romanced’ and told how great my work is and what he could do to help me. 

I had to address how and why I got entrapped by this narcissist. 

Did I change my relationship with Mr. Narcissist? 


However, from that awful, expensive encounter I learned some uncomfortable truths about myself. 

Just sayin! 

There is good news, however,  

Patterns can be transformed into their healthy opposite with some inner work about how they developed in the first place. The super achiever/narcissist can become a powerful creative collaborator who is respected and really does make a difference. 

Want to know the top 13 top patterns at work and their positive transformations? 

I’ve got a fascinating video series that explains each one and you’ll get clarity about what might be holding you back!


Business Growth Stress Success

The benefits of EUSTRESS

Eustress…what does that mean?  Is there really something as good stress?  In this post, I share with you the benefits of eustress and how you change how you respond to stress.

I have a big question for each of you to answer: Would you eat pizza and nothing else for a month? Or maybe chow down only hamburgers for breakfast, lunch, and dinner day after day? 

By the end of one week, I bet you would be thrilled with a bowl of spinach. 

Next question: Then why do you keep putting the same old thoughts in your mind? 

Think about it. Most self- talk can get pretty boring. 

The NOTS becomes KNOTS and we keep saying things like “This will not change” or “I cannot get this done” or “Im not good enough.” 

I’m getting so many stress-related calls these daysAnd most of them have the same underlying theme. 

It’s understandable when what we all thought was normal is no longer the baseline of our behavior. What does the new normal look like? No one knows yet.  

People are throwing up their hands and asking me to comment on what they should do to counteract the stress that is directing their negative behavior. The behavior, so many are telling methat causes stress seems to be getting worse. 

They are all saying variations of “Damn, why did I do THAT again?” 

Most say they are disappointed in themselves for falling back to old ways of reacting instead of leaning into new ways of responding. 

Here is my response: 

This is a great time to challenge your “normal” behavior and make big choices to do things differently. 

Enter the STRESS FLEX System. Watch the webinar here. 

Learn about the benefits of EUSTRESS (that’s good stress). 

And how to be in charge of all the other stressors that make you feel like crap.  

The STRESS FLEX System gives you the tools to analyze and evaluate before you decide what to do. 

It means first you look at the facts and then also consider the emotions that are activated by the facts.  

Then it’s time to give your maladaptive coping methods the boot. 

Time to talk with your inner voice and make good decisions so you no longer are mad as hell at yourself for bad reactions. 

The good news is….. you’ll have more and healthier choices in the future.  

Pizza anyone? 

Here’s to your success, 


Communication Conflict Resolutions Leadership Leadership Strategies Managing Stress Stress Success

Who decides when enough is enough?

How many of you have said, “enough is enough?” And how many of you find that while you demand that the upset stop, it just keeps going on and on.  

QUESTION: Who decides when enough is enough? 

ANSWER: It depends on the circumstances. 

What an annoying, non-answer. 

Well, it does depend on the circumstances.  

EXAMPLE: Your direct report is behaving badly in a meeting. He is slyly looking at his phone which is strategically positioning under the table. While his voice is silent, his eyes are going from squinting to total OMG rolling around to let you know he thinks your idea sucks. (Or so you think he thinks this). 

You say to yourself “enough is enough.”  

And you call for a short break. You call the rolling eyes guy into a corner and ask him what his problem is (all the while thinking you should fire the jerk).  

He apologizes. 

Says he has too many things on his mind, especially a sick child who is waiting for him to get to the elementary school to take her home. His wife, he explains, is out of town at a leadership meeting from her company and he is the designated parent for the rest of the week. 

He looks sullen as he utters your phrase “Hell, this week is hell. When is enough enough?” 

Okay. How do you respond to him? 

That was the context of my coaching session with a senior VP from a company that had to furlough everyone except for the few senior leaders at the above meeting. 

Here was my suggestion: 

At the next meeting, you really need some time to take the “emotional temperature” in the room.  

How do I do that? I was asked. 

By a process, we call “Getting Current.” 

It’s especially important during times of group stress 

Although it works for all companies at all meetings all year long. 

Here’s how it works. Best for smaller groups (up to about 20). 

You start the meeting with a minute of silence. Yes, a minute. You know, 60 seconds. Every meeting can give that much time for a little bit of quiet. 

No rules about eyes open or closed.  

Just mouths shut and phones off. 

Then each person has a few minutes to say how they are feeling (the good “F” word).  

No pressure. No deep explanations. Just a short bit about what is going on personally as well as professionally. 

Here is a short excerpt from my book,  Don’t Bring It To Work 

Meetings are often called the ‘black hole” in the business day. Most meetings are agenda-driven and stay with the linear left side of the brain, often excluding the intuitive right side. Yet, it  is the combination of the two that sets off creative sparks and bonds teams together. 

Start the meeting by letting each person room to say something about how they are doing. Monitor it. No long paragraphs, no cross-talk, no saving someone, or giving advice. Just listening. And then the next person talks.  

Also, important that it is not in a straight line or straight circleif at a conference table.  

Someone talks and then someone, maybe on the other side of the table picks up the thread and says whatever they want to say. 

Keep going till everyone has a chance to express themselves. 

It clears the air.  

I promise you; the meeting will move faster with more positive results. 

In a group of 20, this would take maybe 15 minutes. 

Example from the “designated parent” above. 

If he had the chance simply to say he was worried about his ill daughter and would have to leave after the meeting to pick her up and was feeling the pressure of being the solo parent.  

Just that would be enough. 

How long did that take? Maybe 30 seconds if he spoke slowly. A minute if he needed to say he was frustrated and wished his wife could get back sooner. 

He would be more present in the meeting and the “enough is enough” mentality would have been put to rest. 

Give it a shot.  

We have taught this process to large organizations, family firms, and startups 

It works. 

There is a great deal about team collaboration in my book Don’t Bring It To Work. Get a copy  HERE and contact me for more information. 

 To your success,


Change Growth Managing Stress Stress Success

How to Move Out of Fear

I am getting the same questions over and over with the same request. “Hey, Dr. Sylvia, what advice do you have to move out of the fear that is rampant these days.”  

Comments are so similar. From ones about wasting time to ones about poor sleep or gorging on junk food or drinking too much. Others are about arguing over anything no matter how trivial, to emotional distancing in relationships. 

They all seem to boil down to looking fear in the eye and deciding what to do next. 

Here is my response after some deep dives into my own pattern of facing fear over the years. 

To all who read this: fear is like a family member who lingers too long, who sucks your energy, who can only live (kinda like a virus) with you as the host. 

  • Fear makes us freeze at the sound of a sneeze 
  • Fear makes us hoard toilet paper just in case. 
  • Fear makes us stay glued to our phones to know what is going on. 
  • Fear makes us binge on food, drink, Netflix. 
  • Fear makes us discount anyone who disagrees with us. 
  • Fear makes us feel alone, even when others are within reach. 
  • Fear makes us feel guilty about not caring enough when others are worse off. 
  • Fear makes us judge, blame, and attack so we can feel strong. 

You can add to this list from your own experiences. 

Here is what happens when you finally tell fear to take a hike. When you can say “Enough, get out, you are no longer welcome here. You are boring because your stories are all the same.” 

When you can do a pattern interrupt. 

What happens next? 

  • We start to move. 
  • We move our bodies by taking walks, doing yoga, or jogging in place 
  • We move our minds by reading, yes reading books that have been gathering dust. 
  • We move our emotions by reaching out to family, friends, neighbors. 
  • We move our desire to always be right by checking for facts. 
  • We move away from the refrigerator knowing we’re not all that hungry. 
  • We move into times of silence, just because it feels good. 
  • We move to show compassion to those who are held down by limiting beliefs. 
  • We move to find new skills that were dormant inside of us. 
  • We move to ask for help when we forget to move. 

And here is what happens then:

  • We step out of the box. 
  • We step into possibilities we never thought existed. 
  • We being to live and love and care and dance and sing in ways that never seemed possible. 

And what happens then? 

We grow. We grow. We grow.  

And, after the fear loses its power and all the efforts to move take hold, what happens then?  

We finally can make a difference in ways that amaze and satisfy. 

Keep going and keep growing. 

Communication Conflict Resolutions Leadership Success

How Is Good Work Measured in Most Organizations Today?

How is good work measured in most organizations today?

It’s no longer about longevity and loyalty. It’s no longer about being first one in the office and last one out (to show how hard you work). It’s not enough to say ‘yes’ to each and every project, no matter how overwhelmed you become.

What should be front and foremost in leadership development programs to stay up to date?

Let’s drill down to what makes the biggest difference.

A look back first: we have moved from the industrial age, through the information age into the knowledge age and are on the brink of entering the wisdom age.

Big leaps in short amounts of time.

What, in heaven’s name, is the wisdom age?

Wisdom is not simply sitting on the top of a mountain and meditating. Nor is wisdom simply spouting out lots of facts and statistics.

It’s the ability to prepare. In today’s world, it’s easy to get the facts and stats to make good decisions. We have more quick routes to information than ever before on our planet.

Along with the rational reasons for making decisions, it’s also vital to understand the motivations and emotional reactions people have to the facts and stats.

Blending emotional intelligence with rational perspectives is the heart and soul of the wisdom age.

Here are the key elements for leaders and emerging leaders who are ready and willing to take on the challenge of bringing wisdom thinking to work:

  • Purpose: Everyone in the organization has a strong vision of what they are doing for company success. There is a clear path that includes contributing to the community in which they live.
  • Openness: Employees feel free enough to speak up and be heard rather than just sit on the sidelines. There is a sense of confidence that they are being treated like adults who can help solve problems and contribute in a creative manner.
  • Compensation: There are no hidden agendas that keep employees feeling they are being exploited or ignored. They feel empowered to ask for a just and fair wage. There are sites like to keep this emotionally laden subject open for healthy communication.
  • Excellence: Everyone is given opportunities to take on-line courses, such as GUTSY WOMEN LEAD to enhance leadership development. And senior leaders are committed to their own continued growth.

This push into the future, to becoming wise, is not without its challenges.

This requires a new way of thinking about organizational culture and individual accomplishments.

It’s not enough to have a “tune up” at work and offer a course on conflict resolution or gender equity and call it a day.

It’s about visioning a place where everyone is valued and respected. Where people learn the best communication skills and ways to handle the discomfort of conflict without creating a huge ‘us vs. them’ divide.

The world is poised for positive change right now, if we take steps in the right direction. Communication skills can be enhanced and that is a good place to focus.

Let’s grow wise together.

Let’s make it happen.

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