Communication to Captivate

A man with glasses sitting in front of a wall.

Hi everyone!

I’m so glad you are here with me. Today is about communication.

Of course, we all learned to talk, but the big question is more about communication than merely spilling out a word salad.

How Many of Us Have Learned How to Communicate?

Let’s delve into how to communicate to captivate.

Captivate means to intrigue and get people to listen and want to be with you. I said today I would talk about four words, but I counted again after I wrote that, and it’s really six.

It has a little bit of magic to it. The big part is that you have to really believe it.

I think social media is in the middle of finding out what’s real and what’s not, and we are in a kind of in-between place.

We Are In Between a Time of Empty Talk and Honest Communication

I call it the people of the parenthesis.

It’s where the old way doesn’t work anymore, and the new way is not entirely created.

I’m going to give you the words, but first, I’m going to give you an example of somebody I was working with who was really, really upset. She was telling me about a situation at work.

It doesn’t matter what it is. This is not the point. The point is, she was really upset. I listening, and finally, I asked her a question. She told a deeper truth, and again, it doesn’t matter what the truth was.

I could feel it. I could feel she was sharing something important. She was being authentic

Authenticity Comes When People Feel Safe.

In her words, she was really able to be vulnerable. As we talked, I looked at her, thanked her for what she said, and used the formula, but again, it has to come from your heart. “What you said means a lot to me.”

I told you six words, not four. I said, “That means a lot to me.” This is a short sentence, but it is compelling to say to someone.

The room got quiet, and she looked at me and said, “Thank you for that. I felt awkward and uncomfortable being that vulnerable.”

For example, In my life, I’m used to people being vulnerable with me all the time. I was a psychologist and a family therapist before I moved into the business world.

Being a Leader Means Being Honest With Yourself

Even in the business world, I help people get to the core of their own truths. Some you can say one-on-one, as they would do with me, and some you say in a group.

I always suggest being careful where you tell your truth. Be vulnerable when you know it will not be used against you. You don’t want to make a fool out of yourself or do something that will give you feedback unfair feedback.

Remember: Careful the Tale You Tell and To Whom

It means a lot to me. This works because it makes a difference. It means you can hear them. They’re being heard. People are being listened to, and it is a wonderful experience.

I promise to keep these quick. One sentence is all you get at a time anymore because I know people are so busy.

So, let me say this to end, “It means a lot to me that you are here. It means a lot to me that you are watching and listening. It means a lot to me that you care about making a difference in the world and finding the best communication methods to captivate.

I would love you to sign up for a free strategy session. My team and I are here for you. I have some incredible coaches who can help you get from here to there.

To your success,

Sylvia Lafair

PS.My award-winning books Gutsy: How Women Leaders Make Change and Don’t Bring It To Work have significant value for everybody in the workplace.

Have a beautiful day, and thanks for watching.

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