Business

Hire Slowly. Fire Quickly. But Never Lead Impulsively.

By Sylvia Lafair | October 22, 2026 |

Summary: What your hiring and firing decisions tell your team about trust, stability, and the kind of leader you really are. Dear Dr. Sylvia, I have made some dreadful mistakes with our last two hires. Yes, they sounded great in the interviews and answered questions with a flair. However, after only a few months on…

The Old Corporate Ladder Is Cracking. Are You Ready for What Comes Next?

By Sylvia Lafair | October 20, 2026 |

Summary: Canva CEO Melanie Perkins challenges traditional leadership by showing how collaboration, empowerment, and innovation are reshaping success. As AI transforms the workplace, leaders must rethink old patterns and focus on building bridges rather than climbing the corporate ladder. Keep reading to discover what today’s leaders can learn from this shift. For decades, the corporate…

The Most Dangerous Words a Leader Can Say: “I’ve Got This”

By Sylvia Lafair | October 13, 2026 |

Summary: Why tomorrow’s best leaders will stop pretending they have all the answers—and how to move forward. Dear Dr. Sylvia, I am a leader who thought I had most of the answers for my staff. After 25 years at the helm of a very successful retail business, I am now stuck for solutions. Every day,…

Healthy Boundaries: The Leadership Skill Nobody Teaches You

By Sylvia Lafair | October 6, 2026 |

Summary: We often think of boundaries as walls that we put up when we’re angry, hurt, or trying to keep someone out. But healthy boundaries are not about rejection. They are about clarity. When attempting to break an old pattern, clarity can be uncomfortable, especially when the person on the other side is someone you…

When Every Choice Costs You Something: The Ed Sheeran Leadership Lesson

By Sylvia Lafair | September 29, 2026 |

Summary: What do you do when no choice feels comfortable? Ed Sheeran found out very publicly. Read on for my thoughts on what to do when you’re caught between a rock and a hard place. Dear Dr. Sylvia, There is so much polarization in our world right now; we can’t even go to a concert…

Hanneke Faber: Turning Curiosity Into Organizational Change

By Sylvia Lafair | September 24, 2026 |

Summary: What if meaningful organizational change begins not with a grand strategy, but with a leader who notices what others may have overlooked? Hanneke Faber’s leadership offers a powerful example of how curiosity, adaptability, and a willingness to challenge the familiar can create meaningful transformation. Some leaders enter an organization with a five-year plan already…

Just Wait—The Magic May Already Be Happening

By Sylvia Lafair | September 22, 2026 |

Summary: What if the employee who keeps reverting to old behaviors isn’t failing to change, but is actually showing the first signs of transformation? Discover how recognizing the small GLIMMERS of progress can help leaders balance accountability with patience, avoid triggering old patterns, and allow space for meaningful growth to take hold. Dear Dr. Sylvia,…

What Happens to Your Team Under Pressure?

By Sylvia Lafair | September 8, 2026 |

Summary: Your team may look terrific when everything is going well. People collaborate. Meetings are cordial. Deadlines are met. Everyone talks about trust, transparency, and “being one team.” Then the pressure hits. A major client threatens to leave. Revenue falls short. AI changes someone’s role. Instead of doom and gloom, here is a better way…

Satya Nadella and the Leadership Skill AI Can’t Replace

By Sylvia Lafair | September 3, 2026 |

Summary: What happens to leadership when artificial intelligence can analyze faster, process more information, and produce answers in seconds? Perhaps the answer is surprisingly simple: We have to become more human, not less. Microsoft’s CEO has something to teach us about empathy, self-awareness, and human leadership in the age of AI. Satya Nadella, Chairman and…

The Most Dangerous Sentence in the Workplace: “That’s Just How I Am.”

By Sylvia Lafair | September 1, 2026 |

Summary: There’s a sentence I’ve heard in executive team meetings, family businesses, and coaching conversations for decades: “That’s just how I am.” That sentence is almost guaranteed to shut down conversation and creativity for good. Here is another way to think and respond. Dear Dr. Sylvia, My leadership team is stuck in an “either/or” argument…