Business

Stop Calling People Toxic. Start Looking for the Patterns.

By Sylvia Lafair | August 4, 2026 |

Summary: We hear these phrases everywhere. “She’s toxic.” “He’s impossible.” “Stay away from people like that.” Social media is overflowing with advice about identifying toxic people, avoiding toxic relationships, and eliminating toxic employees. Sometimes that advice is necessary. Abuse, manipulation, and repeated harmful behavior should never be ignored or tolerated. But what if the label…

AI Is Getting Smarter. Are You? The Leadership Advantage AI Will Never Replace

By Sylvia Lafair | July 28, 2026 |

Summary: Artificial intelligence is evolving at breathtaking speed. It can analyze data in seconds, summarize meetings, draft presentations, predict trends, and even coach leaders through difficult conversations. Tomorrow, it will do even more. Yet one question remains: If AI keeps getting smarter, what becomes the greatest competitive advantage for leaders? Read on to find out.…

What To Do When Someone Shuts Down the Conversation

By Sylvia Lafair | July 21, 2026 |

Summary: Every successful company reaches a moment when difficult conversations must happen; a new strategy, major investment, leadership change, growing financial concern, difficult employee, etc. Healthy organizations don’t avoid these conversations. Instead, they lean into them. But what happens when a person in leadership shuts the conversation down? The greatest danger in leadership isn’t disagreement;…

The Greatest Freedom Is the One No One Can Give You

By Sylvia Lafair | July 7, 2026 |

Summary: Every year around this time, we celebrate freedom. Flags wave. Families gather. Fireworks light up the night sky. And while we are meant to remember past freedom fighters, we often get caught up in our day-to-day activities. Let’s take a look at freedom from another vantage point. Dear Dr. Sylvia, I see Independence Day…

What America’s First Leaders Still Teach Leaders Today

By Sylvia Lafair | July 2, 2026 |

Summary: Every generation believes its leadership challenges are unique, but they’re not. Technology, politics, and markets may change over the years, yet human nature changes very little. Here’s what you need to know to lead in today’s chaotic world. As we prepare to celebrate Independence Day in the United States, I found myself going back,…

How to Know If You’re Truly Self-Aware: Key Signs for Leaders

By Sylvia Lafair | June 30, 2026 |

“The first principle is that you must not fool yourself, and you are the easiest person to fool.” — Richard Feynman Summary: Everyone talks about self-awareness. It has become one of leadership’s favorite buzzwords. Executives say they value it. Organizations build training programs around it. Coaches promise to develop it. Yet the intentions fall short…

Strategy Is Logical. Stress Is Biological.

By Sylvia Lafair | June 23, 2026 |

Summary: Most leadership problems are not caused by a lack of strategy. They are caused by stress. Organizations spend millions teaching communication, conflict resolution, and decision-making skills. Yet when pressure rises, even smart leaders often react in ways that surprise themselves. Why? Because strategy is logical, and stress is biological. Dear Dr. Sylvia, I am…

What Dolly Parton Can Teach Leaders About Labels, Confidence, and Authentic Leadership

By Sylvia Lafair | June 18, 2026 |

SUMMARY: Dolly Parton reminds us that the most successful leaders refuse to let other people’s labels define their future. One of my favorite quotes from her is, “I’m not offended by all the dumb blond jokes, because I know I’m not dumb and I also know I’m not blonde.” She nailed it for all the…

The GLIMMERS Glow™: What Happens When Self-Awareness Becomes Contagious

By Sylvia Lafair | June 16, 2026 |

Summary: Most leadership programs teach skills, like how to communicate better, manage conflict, and improve engagement. All are worthwhile goals, but after more than 35 years working with leaders and organizations, I’ve learned something important—skills alone do not transform culture. Read on to see what matters even more. Dear Dr. Sylvia, My team is efficient…

What John Lithgow’s Tony Award Can Teach Us About Leadership

By Sylvia Lafair | June 12, 2026 |

Summary: At this year’s Tony Awards, something remarkable happened. At age 80, John Lithgow won another Tony Award, becoming one of the most celebrated performers of his generation. While the headlines focused on the award itself, I found myself thinking about something else. Longevity. Not simply staying in the game, but growing in the game.…