New…A Carwash for Your Brain

Sylvia Lafair
August 7, 2018
Business, Change

Do you go through an internal battle when it’s time for a change? Do others resist your new attitudes and behaviors? Do you just want to go back to the good old days and stay in your zone of comfort?

Here is what I received from a colleague who was promoted to a senior leadership role talking about his discomfort as he navigates new territory.

Dear Sylvia,

Hope all is good with your move to California full time. I would like some help. What I really want is a pacifier and a baby blanket. However, I’ll settle for some words of wisdom.

You know how amazingly happy I was to get the promotion to senior VP. I knew it was time and I knew I would do a great job. However, now that I’m in that bigger boss place for several months it’s not all sunshine and roses.

It seems I’m not getting the support I thought I would get. I even hear that damn gossip grapevine loudly whispering that I’m not as good as they all thought I would be. I feel alone and yes, abandoned by folks who I thought were my friends.

Not sure which way to turn.

Signed,

Life Not Beautiful

Here is my response to Life Not Beautiful

Sounds like you’re stuck in the past. Yes, you were super successful and now it’s time for some major changes. I think you will find my webinar “Give Change a Chance” very eye-opening. You see, we all have the battle to fight to get to the next level of personal and professional development.

Think what it was like going from middle school to high school or high school to college, or college to work. You get what I mean.

I think when change is in the air we all need a “car wash for the brain!” Time to get the old, encrusted ways of thinking and responding washed away.

As you develop your leadership skills you need to find new and more effective ways to communicate. Many of your colleagues may have loved your ability to tell lively stories (you do have a way with words) and now, you just don’t have the same amount of time. Even more important, you have to change how you relate to those who now report to you. The quality of the relationships will change and you need to be ready for this.

Here’s how crazy hard it is to implement change even when you know it’s time for a change.

A study was done years ago about the quality of care received in hospitals in the middle of the night by tired interns and residents. It was not good. Many mistakes happened some life-threatening. Yet, it wasn’t until 2003 that congressional legislation required the interns and residents to work an 80- hour week rather than the insane 120 hours most had been clocking.

Pushback came from older physicians who were annoyed with the legislation saying “If it was good enough for me, it’s good enough for them.”

Change is tough and it is natural to go through a battle internally when it’s time for a change. Yet, looking at what is going on and doing it differently is the only real way for ultimate success. So, get a copy of the webinar and give me a call for a strategy session to help you find the best route to navigate your new leadership position.

Business, Leadership

Building Trustworthy Relationships at Work

Sylvia Lafair
August 1, 2018

I recently worked with a client and the questions he had were around building trustworthy relationships at work which got me thinking…

Who do you trust?

And more importantly, why do you trust one person and not another? Like love, trust is amorphous. You can’t touch it, smell it or see it. Yet, most of the time you know by your feelings if someone is playing you for a fool or acting in your best interests.

A large component of leadership development and effective team building has to do with building trustworthy relationships at work.

Here is a recent email I received asking for a strategy session around this complex area of trust and I might add telling the truth.

Here is a bird’s eye view of my conversation with a very smart and successful CEO who was just told his team felt that trust was lacking in the organization.

The story:

David was confused and disgusted when we talked. He thought that by having a compelling vision, innovative insights, and a solid work strategy his team was rocking it.

However, when they finally told him (at a recent off-site) the only way to please him and have solid job assurance was to show their happy faces and never argue. They didn’t really trust each other, it was all about performance and saying the right thing at the right time.

It took some deep digging for them to tell him that, yes, they were, in fact, afraid of him. They respect him and yet, much of their behavior was for show and they tended to internalize their feelings rather than be open and honest.

David wondered as we talked if it is even possible to be open and honest when salaries and a bonus are at stake.

Here is his new strategy after we talked and dissected his concerns:

Trust must be earned over time and it takes time. The bedfellow with trust is the truth. It is only by telling your clear and concise truth that trust develops.

Here is what David learned in our time together: Telling the truth is NOT spilling your guts. Let me say this once more, telling the truth is not spilling your guts.

Trust can also be pushed aside if real feelings are shoved aside so everyone can look happy and no deep conflicts are ever addressed.

David, began to see that underneath the best-laid plans, underneath the most comprehensive numbers, there is always, always an emotional component that must be considered.

Being a leader and inspiring trust means giving up control. It means searching for meaning that is above and beyond the mistakes and disappointments that come with the territory of relationships at work. It means listening and interacting with others using the tools of communication to find solutions.

Among other action items, I suggested two books for David: Man’s Search for Meaning by Viktor Frankl and Dialogue: The Art of Thinking Together by William Isaacs.

These are amazing books I think all of you would love. And if you have an issue with building trustworthy relationships at work (or want to my help with seeing new possibilities for yourself) and want a strategy session this summer is a great time to connect.

Business, Communication, Conflict Resolutions, Leadership Strategies

Is your work environment toxic with lots of “staff infections”?

Sylvia Lafair
July 25, 2018

Here is what many people have emailed me regarding toxic work environments, and they all sound like they work in the same company.

The only difference is the geographic location, the same toxic work environment seems to pop up everywhere.

These companies are scattered around the U.S., actually around the world from Pittsburgh to Paris, Long Island to London, and Milwaukee to Madrid.

Yet they are all infected with the same “staff infection”.

I will respond to all. Here is one of the ways a frustrated senior leader wrote to me:

Hi Dr Sylvia,

I am ready to quit!

Now, this is a big deal because I’m making good money, have great benefits, and I am even in line to be sent to your Total Leadership Connections program in the fall.

However, there is so much backbiting at my company I just don’t know if I can stay.

The toxicity is making it hard to breathe. My nemesis, a woman named Deb is the worst. She sits at her desk and moans so loudly it’s like a bomb going off right in front of us. She complains about everyone and everything.

Nothing satisfies her.

I really think she wants to be fired so she can claim a hostile work environment lawsuit. While we each report to the same Senior VP, he just brushes it off as “Well, that’s Downer Deb at it again.” He says this to himself, although once, he did admit me she is a pain in the butt.

This has been going on for so long I think he has normalized the abnormal.

Do you have any helpful suggestions before I call it quits and look for another job?

Signed,

Disgusted with Downer Deb

Here is my answer to all who have a Deb or Don or David or a Belinda, or whoever at work that can never be happy no matter what.

In an office, just like in a family, everyone learns to deals with conflict and disappointments in their own way. At some point someone needs to find the courage to stand up to the craziness with decency and dignity.

Guess all of you who have written to me about the “staff infections” are the ones who can make the changes, or at least, give it your best shot before you decide to leave for greener pastures.

Leadership development is important for everyone and it’s up to YOU to help change the dynamics at work.

It’s not that different than speaking up about a difficult family situation. You can learn more about how why most people will bury their heads in the sand rather than speak out at work in my book Don’t Bring It To Work.

For starters, please take a few minutes and look at who you went to as a kid when there were troubles and unfairness at home (yes, we all experienced some form of negativity). Then look at how the issues were resolved.

If you were in a family that avoided or denied the tough stuff you will be more prone to walk away rather than find the courage to face the Debbie Downers.

Look, this situation is impacting YOU or you would not be writing to me.

Therefore, you need to talk to your boss and share your concerns. This will, I promise you, raise your self- esteem and give you the opportunity to be part of the change you want to see.

For all of you living with toxic co-workers.

The courage to dare is the beginning. Please contact me directly so I can help you before you decide to leave a company that is giving you so many perks and possibilities.

Thinking about getting to the next level of development

Business, Leadership Strategies, Success

Leadership Strategies: Getting to the next level of development

Sylvia Lafair
June 13, 2018

I am always struck by the battle each of us must go through as we open the door to the next level of development. It’s time to see things with new eyes, yet, there is a lurking sense that if we stray too far from what we know, well, we might fall an shatter.

I have not found this it to true, yet, the fear is always there hiding in the background. So, I’m thinking of starting a new company. A car wash for brains.

Wouldn’t it be great if we could sit and let water and suds wash away our misconceptions and concerns about how to get to the next level of success without the pain and discomfort usually there?

Until my clean brain wash is ready, how about a webinar? I have a place for you to join me to get rid of the ingrained, outdated thoughts and behaviours that get in the way of effective living.

Think about new perspectives for a minute and these are designed to give you a new way of looking at the next level of development in your life.

Would you really keep wearing the same clothes and underwear day after day? Of course not.

And would you only eat potato chips and drink diet soda and nothing else for days on end?

Here’s a question to ponder: Do you always take the same route to work each day and, if there’s a traffic jam do you simply sit there and complain or make a quick turn around to find an alternative way to work?

A study was done years ago about the quality of care received in hospitals in the middle of the night by tired interns and residents. There were negative issues and poor decisions made based on the extreme levels of exhaustion of these young doctors.

Yet, it wasn’t until 2003 that there was congressional legislation requiring residents to work an 80 hour week rather than the insane 120 hours most had been clocking.

Surprisingly, pushback came from older physicians who said: “ If it was good enough for me, it’s good enough for them.”

Think of it this way, if you suffered in some way in your life, do you want others to also have to learn in the school of hard knocks?

I believe that those of who learned the hard way can be great mentors for those still climbing the ladder of life and help them find new and better, faster and smarter ways to get work done.

I know I want to be a cheerleader, an advisor, a helper, to find more effective ways than the “damn, I did it again and it didn’t work” mentality.

I’m here to help you get to the next level of development by learning to develop new emotional muscles and forge new paths in your life, at work and at home. My webinar about the 3 C’s of effective leadership will help you get out of a rut and find new solutions to old problems.

So, here is some advice right this moment to help you get to the next level of development…

Please remember to change your underwear, change what you eat, and especially change what you are thinking when behaviour patterns repeat and repeat and repeat without success.

Best,

Sylvia

Business, Leadership, Leadership Strategies

Here’s How to Avoid the 5 Basic Mistakes That Create Job Stress

Sylvia Lafair
May 31, 2018
Business, Leadership, Leadership Strategies

Do you ever just wish that you could have a moratorium on change? That maybe, just for a month you could count on things staying the same? That you could depend on your work colleagues to show up and do their jobs so you could do yours? That sales would percolate and products get shipped on time? And yet, that’s not the way it is.

We all seem to be overdosed on change.

Change is the bedfellow of stress. Each day there is something new, exciting or challenging to keep us on our toes. And many of us are sick and tired of the ambiguity and uncertainty that makes us go home tired, burned out, defeated.

High daily outside pressure can lead to high daily internal pressure and voila, stress enters uninvited.

A study in the journal Psychosomatic Medicine indicates that job burnout is a strong predictor of coronary heart disease and high stress leads to wear and tear and eventually weakens the body.

Stress, due to constant change, is the hot word in today’s work world.

To stay healthy and meet today’s business challenges with poise and power you need to look at the following check list and make sure you have the basic areas covered.

Mistakes lead to hypertension, poor sleep patterns and lousy relationships. So, pay attention.

Escape from reality: Your body wants to use old, outdated tactics of fight, flight or freeze to battle change. Won’t work. You can duke it out, and change will still win, leaving you exhausted. You can run but there’s nowhere to hide. You can stay put and change will happen all around you anyway.

Blame someone else: Upper management asking too much of you or direct reports slacking off. Maybe so. Are you looking for protection from the heavy load or blaming those who are not paying attention to your burden? The more you “should” on others as the culprits the longer it takes to get the results you want.

Time is the enemy: You are willing to change and get the work done. That’s the spirit. Except you want to do it on your personal schedule. You think you will feel less stress when you can spread out the project so you have more time to prepare. Won’t happen. When you resist the pace, you fight the impossible. Time is the constant, it won’t change. It’s up to you to move faster and resist less.

Work harder not smarter: Shifting your mindset is the monumental task. That’s where the real work is. Once you look around you and begin to create new patterns of reacting you can reduce stress and increase efficiency. Adapting to the newest technology or even asking for help when you never did in the past is the way. If you think adapting is tough, not adapting is tougher. Just ask a dinosaur.

No tolerance for course correction: Just in the middle of the project, when all seems to be going well, change changes its mind. This is the time to pivot, to improvise, to laugh at the impossibility of it all, to bounce and create a mid-course correction. The more you balk at the inevitable the more stress will sabotage success.

Making stress work for you takes personal initiative.

Over the top stress won’t go away. You need to be the master of your fate and make sure you are the stress master of your own destiny. It’s okay to get angry, rail your fist against the situation, however, only for a minute. Then admit you need to surrender to change and find new ways of responding.

Resistance to change is the biggest enemy of success.

Start to observe and manage your own behavior more effectively. Look at what triggers your upset and stop. Stop, breathe, pivot.

Yes, stop, decide to be the master of your reactivity not the servant of your old, outdated behavior. Then you and change become colleagues rather than adversaries. That’s the foundation of successful stress management.

Business, Communication

3 Simple Ways to Stop Your Co-Workers from Driving You Nuts

Sylvia Lafair
May 28, 2018
Business, Communication

It’s tough to confront people. Well, at least that’s what 90% of the population says. Is your tendency to avoid or even worse, deny, that difficult issues exist at your office?

It’s so much easier to blame others for being impossible to work with. We live in a “he did it, she did it, they did it” world. It’s always easier to fall asleep at night judging, blaming or attacking others. Then we’re ok with falling asleep with an angel halo above our own heads, with no regrets as to how we may have contributed to the matter.

To be a successful leader, look at situations from the eyes of a great parent. It’s not really that different. When conflict arises, instead of waiting for that pot of anger to boil over, act.

Here are three ways to stop the madness.

Don’t waffle: The first way to stop someone from driving you nuts is to be decisive. Ambiguity leaves lots of room for misinterpreting a situation. That’s a recipe for disaster. When in doubt, speak out. Ask questions. Don’t just assume the annoyance will blow over. It will just hide in the corner and then show up even bigger and noisier, and usually at the most inopportune time.

Communicate with conviction: Use strong words, be bold. Say you are upset, angry, damn mad. The softer the words, the less you will be taken seriously. Think about how you reacted when you were told to go to your room as a kid; no ifs, ands or buts. You went. You paid attention.

Do what you say: No threats. They won’t hold water. What works, is saying why you are frustrated, annoyed, damn mad. Paint the picture for them. Remember how one of your parents (the one you really listened to) said that your behavior was creating havoc, dissent, a nasty situation…and they said what they would do and then they did it?

We can compare these three ways of stopping your co-workers from driving you utterly insane much like gravity.

Let’s think about gravity for a minute.

If someone throws a ball in the air and you are standing right where the gravitational pull is, you will get hit on the head. Gravity wont apologize or feel sorry for you. It, well…it just is.

Be like gravity.

Once you are decisive, stay that way. Once you speak out clearly with conviction, don’t change your words. Once you do what you say, don’t start to make excuses.

Good leaders are like good parents.

You don’t want to destroy your co-worker, or boss, or direct report – you simply want them to know their behavior is frustrating you.

And like a good leader or parent, you also want to give your colleagues at work the opportunity to respond to you.

Relationships are complex and curious. They demand attention and live in the realm of shades of gray. There are many shades of gray to contend with and you will be the winner if you say what you mean, communicate it with clarity and do what you say.

Join the ranks of the 10% who are skilled at confronting others with grace and ease. That’s what great leaders and great parents do. If you need help in facing others, practice talking to yourself first, a friend second, and then go for it.

The more you speak out clearly, the more confident you will be and better yet, the more emotionally intelligent you become.

Business, Communication, Leadership Strategies

5 Simple and Effective Communication Techniques to Get Attention

Sylvia Lafair
April 24, 2018

Communication is an essential skill that all leaders must master. In this article, I uncover 5 simple and effective communication techniques that can help you as a leader to capture the attention of your team or anyone you come into contact with.

What is your preferred way of communicating? Without ever meeting you I can guess your generation very quickly.

If you like to write letters, well, you must be over 100 years of age. The naming of generations started later, so I’ll just call you The Elders.

If you prefer to talk face to face, you’re most likely from the Greatest Generation, named so by the Tom Brokaw book. These are the great-grandparents of today. They grew up during the depression and then went on to fight in World War II.

Telephone your favorite way to communicate? While Alexander Graham Bell invented this miraculous device in 1876 it became the most vital tool for those of you at your peak of life in the 1960’s. The Baby Boomers became like Pavlov’s dog, who would salivate at the sound of a bell.

Then that modern method, email pushed the phone to the side. It’s great, so long as you never mistakenly reach for the “send all” button when you only want a few folks to know what you are thinking. This can get especially ugly in a communication filled with conflict. If you relate to this, you’re a Gen X’er.

Now texting is in first place with a companion called social media. Communication becomes short, although not necessarily sweet. There’s just never enough time, so say it fast. If this makes sense to you, consider yourself part of Gen Y or a Millennial.

I often wonder if the teens of today can put a paragraph together. Texts are often answered with just one letter. K? Welcome, Gen Z.

Here are some ideas about present-day communication that you need to keep in the back of your mind when you decide to write, call or text.

Everyone is overloaded with information and usually over-busy. Your email, phone call, text, is competing with all the noise in the world. So, what simple and effective communication technique can you use to get someone’s attention?

5 Simple and Effective Communication Techniques to Get Attention

Ask permission: ask if it’s a good time, ask how much time someone has.
Listen: you will know within seconds if the time is ripe for whatever you want to communicate.
Engage: If you have the confidence to be clear and precise you will find your way into a conversation.
Use facts and emotions: Facts without emotion are like ice and emotions without facts are fire. Find the balance point to build rapport.
Don’t overstay your time: Keep it, short sweetheart. This gives room for follow-up.

Examples of great communication often are found in the best fiction books. I recently read the Pulitzer Prize-winning novel, All the Light We Cannot See by Anthony Doerr. It’s filled with well -crafted sentences that use facts and emotion to engage the reader (I found myself staying up till 2 am several nights because the story is so riveting). About a blind French girl and a German boy whose paths cross during WWII, it’s a stunning example of character and courage in difficult times.

Character, the foundation of who you are and the confidence that comes from polishing your character will be discussed in depth, along with communication, in my upcoming webinar about the 3 C’s of Leadership.

I promise to use a unique combination of facts and emotions to engage, so you can learn how to use these 5 simple and effective communication techniques as a magical mixture in your own communication.

Another promise, I won’t overstay my visit with you.

Best,

Sylvia

Business, Communication, Leadership, Leadership Strategies

How to effectively deepen your conversation skills

Sylvia Lafair
April 17, 2018

Let’s chat here a bit about why as a leader it’s important for you to deepen your conversation skills…

When you walk away, hang up the phone, close your email trail, or shut down the texting after a discussion with a colleague take a moment and think about what kind of conversation you just had.

Was it a difficult conversation or a learning conversation?

Here are 5 important ways to think about how you operate when you communicate:

Difficult Conversation…………………………Learning Conversation

Proving who is right or wrong Exploring how both sides make sense

Blaming other side to protect yourself Offering to hear each other’s contributions

Assuming you have the better answers Expect positive surprises as you engage other

Avoid anything that will escalate conflict Acknowledge that emotions need to be managed

Idealize your perspective as “the way” Be open to an outcome not attached to it

As I love to say, how you communicate, is really an x-ray of what is going on inside you.

Here’s a rule of thumb: Once you learn to manage what triggers you, the quality of your discussions will move to a higher plane.

In my upcoming webinar, I will be doing a deep dive into the three C’s of leadership: character, confidence, communication. You will be given tools for observing the key elements of your character (often areas we ignore because they are so habitual) and what you can change to give you more confidence.

Then you will get great suggestions for how to enhance your communication methods and become even more successful than you are now.

One more thought regarding communication…

The term ‘narrative’ is all over the media these days. It’s simply another word for ‘story.’ When you get stuck in explaining your story it’s so easy to forget to explore someone else’s story. Everyone comes to every meeting with their own version of what is going on.

Facts help yet, it’s the emotions that drive the conversation forward.

One of the most important leadership strategies is figuring out how to explain your story at the same time you explore your colleague’s stories.

What is the core focus?
How are situations being interpreted?
What conclusions can be drawn from what is being said?

Then you can address what is missing, unclear, or flat out wrong.

Have you noticed that we have become a culture of short buzz word ways of talking with each other?

Take the time to deepen your conversation skills for effective leadership, professionally and personally.

Business, Leadership, Leadership Strategies

Confidence Concerns: Even the Best Leaders Have Them

Sylvia Lafair
April 10, 2018
Business, Leadership, Leadership Strategies

Did you ever wonder if you were going to be fired? Did you ever have a conversation with someone in a position to tell you to pack your bags and leave? Do you ever have to tell someone they are not a fit for your team and it’s time to say goodbye?

In my work with leaders for many years, I’ve observed that even the brightest and best leaders struggle with confidence.

Everyone has fears of being told they are not good enough. Everyone. In fact, did you ever hear of, ta-dah…The Impostor Syndrome?

Even the most confident individuals at some time or another, wonder if they are good enough. Even the stars of the world have confidence concerns.

The degree of nervousness about what others think of you, of how you will succeed in your life, of how you will measure your own success is a matter of confidence.

Take a minute and simply rate yourself on a scale of 1-10. Yes, do it right now. If you sit at a 10 you are on top of the confidence mountain and no one can really topple you to trip and fall down that slippery slope to “damn, I can’t do anything right.” And if you are at a 1, well, you are a veritable mess of contradictions, concerns, and confusion.

A study by the University of Melbourne indicates a connection between advancement at work and being self-confident. It shows what I teach and teach and teach, that who we are goes back to what we learned in our original organization, the family.

Take my leadership quiz to show where you’re stuck and then, once you see the issues, you can learn to grow past the self-doubts and the concerns that people see you better than you are, that annoying impostor syndrome, and bring your self-confidence to a whole new level.

This is one of the 3 C’s I will be talking about in my webinar in a few weeks. It’s about the most important underlying leadership strategies you need to be aware of for ultimate success: Confidence, Character, and Communication.

Think of it this way, if you do the work to become self- aware and polish your character and then build up your confidence, when you communicate you are really heard and respected.

Communication is like an x-ray of your inner self, out there for all the world to see.

You don’t want to undermine anyone else nor be undermined. When you feel extraordinary and shine with confidence you can be a beacon for others to shine also.

So, polish yourself to shine even brighter.

Business, Growth, Leadership, Leadership Strategies

5 Highly Recommended Books for Leaders

Sylvia Lafair
April 2, 2018

Can you guess one of the almost forgotten secrets of powerful leaders? It’s found on the printed page or today’s smartphones.

It’s an old skill, almost forgotten in our present, hurried world.

No longer is it enough to have a good idea or product. It’s about respecting leaders who are well-rounded individuals — think Reid Hoffman, Arianna Huffington, Warren Buffett.

These folks are readers, vociferous readers.

Bill Gates is known to read more than 50 books a year. Not everyone has that luxury to pick and choose time and books; however, find a few good reads and make them yours.

Here’s a clue to being well-rounded. Think like the liberal arts majors of yore. There was a time that education meant learning from the classics, history, science, modern fiction. Not just business books.

Now, full disclosure. I’ve written a few business books and yes, I think they are good. However, business books are only one part of the puzzle.

Well-rounded means getting out of your comfort zone and reading what may well make you uncomfortable. Look for books that give you an ‘aha’ moment when you say to yourself, “I never thought of it that way before.”

Here are five good books to get your brain cells reorganized in powerful ways:

1. Shoe Dog: A Memoir, by Phil Knight (Biography)

Can’t get a seat at the table with this titan? Here you are privy to a personal look at this media-shy man whose entrepreneurial journey led to Nike’s global brand.

2. Smarter Faster Better: The Transformative Power of Real Productivity, by Charles Duhigg (Science)

Rewire your decision-making process and change the way you go about your day. More positivity, more energy. Learn how it’s not so much what you think as how you think it.

3.The Patterning Instinct: A Cultural History of Humanity’s Search for Meaning, by Jeremy Lent (Culture)

We are, in great part, the result of patterns we’ve inherited from previous generations.Take a journey back in time to understand the values you hold so dear today. Some still have merit; others may have become outdated.

4. Friend and Foe: When to Cooperate, When to Compete, and How to Succeed at Both, by Adam Galinsky and Maurice Schweitzer (Development)

Success is a combo deal. Think hot fudge sundae with ice cream and hot chocolate sauce. They galvanize each other by being so different. Find the combination so you can be friend or foe at the right times.

5.The Heart, by Maylis de Kerangal (Fiction)

This powerful story takes place in a short time, yet it’s timeless. A day in the life of a family. It’s an exploration in lyrical prose of grief, hope, and survival. These are subjects we tend to shy away from, yet they are at the core of who we are as humans, and who we are in relationships.

ONE MORE: I’m adding this to the list as one of my favorites:

Option B: Facing Adversity, Building Resilience, and Finding Joy, by Sheryl Sandberg

Here is a woman who seemingly has it all. Facebook fame, beautiful family, and a life of privilege. With deep honesty, she discusses how her life changed after the sudden death of her husband and how she had to dig deep inside herself to find the courage to keep going.

Pick one, pick all, and let me know your favorites; I just want to encourage you to read. I promise it will help you stand out from the crowded pack of leaders. Guaranteed.

Previous 1 2 3 4 5 … 10 Next

New…A Carwash for Your Brain

Building Trustworthy Relationships at Work

Is your work environment toxic with lots of “staff infections”?

Leadership Strategies: Getting to the next level of development

Here’s How to Avoid the 5 Basic Mistakes That Create Job Stress

3 Simple Ways to Stop Your Co-Workers from Driving You Nuts

5 Simple and Effective Communication Techniques to Get Attention

5 Simple and Effective Communication Techniques to Get Attention

How to effectively deepen your conversation skills

Here are 5 important ways to think about how you operate when you communicate:

Difficult Conversation…………………………Learning Conversation

Confidence Concerns: Even the Best Leaders Have Them

5 Highly Recommended Books for Leaders

1. Shoe Dog: A Memoir, by Phil Knight (Biography)

2. Smarter Faster Better: The Transformative Power of Real Productivity, by Charles Duhigg (Science)

3.The Patterning Instinct: A Cultural History of Humanity’s Search for Meaning, by Jeremy Lent (Culture)

4. Friend and Foe: When to Cooperate, When to Compete, and How to Succeed at Both, by Adam Galinsky and Maurice Schweitzer (Development)

5.The Heart, by Maylis de Kerangal (Fiction)

Option B: Facing Adversity, Building Resilience, and Finding Joy, by Sheryl Sandberg

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5 Simple and Effective Communication Techniques to Get Attention

Here are 5 important ways to think about how you operate when you communicate:

Difficult Conversation…………………………Learning Conversation

1. Shoe Dog: A Memoir, by Phil Knight (Biography)

2. Smarter Faster Better: The Transformative Power of Real Productivity, by Charles Duhigg (Science)

3.The Patterning Instinct: A Cultural History of Humanity’s Search for Meaning, by Jeremy Lent (Culture)

4. Friend and Foe: When to Cooperate, When to Compete, and How to Succeed at Both, by Adam Galinsky and Maurice Schweitzer (Development)

5.The Heart, by Maylis de Kerangal (Fiction)

Option B: Facing Adversity, Building Resilience, and Finding Joy, by Sheryl Sandberg

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