Communication
Summary: It’s easy to equate showing love and appreciation with giving physical gifts. Presents can be thoughtful and meaningful. However, something far more valuable cannot be wrapped or tied with a bow: your presence. Here are some things to think about. Dear Dr. Sylvia, When all the “oooh’s and ahhha’s” after unwrapping the special gifts…
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Transforming the Workplace Super Achiever Dear Dr. Sylvia, I work with the most annoying super achiever. That is to say, she always has a better response, a more thoughtful comment, and a “great” way to handle conflict (even though she creates much of the chaos at work). In addition, my team and I need help…
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How to Get Your Point Across at Work Storytelling is one of the most effective ways to communicate ideas, influence perspectives, and inspire action. However, it can also offend or alienate your audience when not handled with care. The secret to powerful storytelling lies in the balance between conveying your message and maintaining sensitivity. Dear…
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Summary: One of the foundational elements of a thriving workplace is truthfulness. Honesty not only fosters trust and respect but also promotes transparency and accountability, essential components of a healthy work environment. Here’s how telling the truth can help sustain a positive culture at work. Dear Dr. Sylvia, My team and I tell the truth…
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Summary: Two words open a world of exploration for all leaders and emerging leaders. Imagine only two words for more new ideas, products, and services. Join me as we open new paths to next-level success. Dear Dr. Sylvia, My team is talking about innovation, yet no new ideas are surfacing. They are stuck in old…
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Summary: Let’s explore why silence is the enemy at work. Did you ever wonder why so many competent individuals ignore that silent elephant in the room rather than speak out to be heard? Here’s the route to heightened workplace satisfaction. Dear Dr. Sylvia, As the head of a very creative and competent team, I thought…
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Summary: Free speech has taken on new dimensions in the past decade. While the freedom to express oneself is a cornerstone of democratic societies, it’s crucial to understand the distinction between “free speech” and “responsible free speech.†Let’s explore the nuances of terms for individuals and organizations aiming to strike a balance. Dear Dr. Sylvia,…
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Summary: The synergy between different generations fosters innovation, growth, and sustained success. Let’s explore the role of “Bridge Builders” — individuals who actively work to connect generations in leadership, creating a dynamic and inclusive environment that benefits everyone involved. Dear Dr. Sylvia, Why do older people at work talk so much? They go on and…
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Summary: Did you know that Thanksgiving Day is a high-stress time for most people? Think of it this way. Family dynamics can be as diverse as the food on the table. Navigating family interactions during this holiday requires a delicate balance of understanding, communication, and patience. Dear Dr. Sylvia, I need help with the right…
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Summary: The internet and social media have changed us. Sometimes for the better, and sometimes not. Here is an interview with Tom Lane, author of “The Karma Factor,” that will give you new ways of thinking about the consequences of behavior. Dear Dr. Sylvia, I messed up! Big time! And then I had to apologize.…
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