Communication
Summary: What does it take to be a positive force in the workplace? Stress and conflict are at an all-time high. I’ve been getting so many calls about conflict at work and even in communities. Here’s how to be a positive contributor at work. Dear Dr. Sylvia, Are we becoming a more argumentative society, or…
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Summary: It’s easy to be flattered. The big question is, how do you respond to all the bells and whistles coming your way? Here’s what to know, so you don’t get scammed. These days everyone is talking about the newest hits on Netflix. One is a charming male who seduces unsuspecting females (watch The Tinder…
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Summary: How can leaders respond to the newest round of books banned in schools? What questions can we ask and what happens next? I received an email that sent me into a tailspin. It’s about what children are learning in school. More importantly, it’s about what they are not learning. Here is the email and…
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Summary: How do you engage in the difficult time upon us all right now? Do you look up for inspiration? Do you look down, hoping things will work themselves out? Perhaps you are one of the smaller number willing to look around and decide that you will be the agent of positive change? Here are thoughts for…
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Summary: “I hate my boss” is a common comment in most workplaces. How do you know if you fit the category? Here’s the litmus test. Being a Boss Means YOU Must Handle Conflict at Work You’ve received a promotion. Congrats. You feel confident and ready for the challenge. That is to say, you’re now the…
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Summary: There are many reasons people lie to each other and also to themselves. Read on to see which category is a fit for you. Then decide what you want to change. It starts, for all of us, when we are very young. From childhood, who remembers that chant: “Who took the cookies from the…
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Summary: How can you create a winning situation when it looks like you unintentionally set it up to lose. This is about leadership under pressure. And, in these complex times, pressure is all the time. Dear Dr. Sylvia, Well, it finally happened! And it has been awful, horrible, and over the top frustrating. My whole…
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Summary: How do you deal with people who drive you nuts at work? Do you complain to HR or ignore them? I agree that Work is NOT a Rehab Facility. There are better ways to keep your staff positive besides just firing those with whom you don’t get along. How leaders handle conflict is a…
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From the time we arrive on the planet, we are in a constant feedback loop. Before we have verbal language to support us, we use body language. For example: cry for a diaper change or food, and someone shows up. Studies show that babies respond to the nonverbal messages from a caretaker and adjust to…
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Dear Dr Sylvia, I have been reading a lot about emotional intelligence recently. My first question is, ‘what is emotional intelligence?’ Actually, I think it is about the capacity to control and express oneself and handle interpersonal relationships with ease, Am I right? I think so. Therefore, I would love to hear your answer to…
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