Communication
Summary: How do you deal with people who drive you nuts at work? Do you complain to HR or ignore them? I agree that Work is NOT a Rehab Facility. There are better ways to keep your staff positive besides just firing those with whom you don’t get along. How leaders handle conflict is a…
Read MoreFrom the time we arrive on the planet, we are in a constant feedback loop. Before we have verbal language to support us, we use body language. For example: cry for a diaper change or food, and someone shows up. Studies show that babies respond to the nonverbal messages from a caretaker and adjust to…
Read MoreDear Dr Sylvia, I have been reading a lot about emotional intelligence recently. My first question is, ‘what is emotional intelligence?’ Actually, I think it is about the capacity to control and express oneself and handle interpersonal relationships with ease, Am I right? I think so. Therefore, I would love to hear your answer to…
Read MoreDoes anger win, or do you? Do you ever stop long enough to think about anger? When you feel that red hot flame of upset that start in your gut? Then it soon finds its way to your mouth. Will you react with shouts ? Or swallow you rage and walk away as fast as…
Read MoreOffice romance stress? I’ve seen it ALL before. Here’s my advice… Dear Dr. Sylvia, I always thought I loved complexity and challenges in my life. That is to say, I’m not sure anymore. Why? To clarify, here’s what’s going on and I need some good advice. Looking for love in the wrong places? Above all,…
Read MoreDear All, During times of complexity and confusion, there are always stories of growth and transformation. They are great lessons to take into your life. As a result, this is the focus of today’s post. Leadership skills during tough times In other words, it’s about how to be the best leader you can be during…
Read MoreSummary: Saying NO often causes extreme stress. It is one of the essential words in any language. Here are practical communication skills that keep you strong when NO is the correct response. Dear Dr. Sylvia, I have so much trouble saying no. I don’t like to upset the apple cart, rock the boat, be unpopular.…
Read MoreSummary: Did you ever wonder why you want to yell out something that can be embarrassing? It stems from your subconscious. Here is what happens when you think, “What made me think/say THAT!” Dear Dr. Sylvia, I had an awful thing happen to me when I was talking with my boss last week. He was…
Read MoreSummary: Leadership and self-awareness go hand in hand. That means knowing your family and cultural history. Have you ever thought about what happened in the room where YOU began? #leadership #culture #communication I have a question. Do you know about you, in the room where it happened? The success of the Broadway show Hamilton brings that song…
Read MoreSummary: You can teach prejudice. You can grow and learn too. Here is the story of one woman who helped children become critical thinkers. They developed self-awareness for more fulfilling lives. Firstly, if you do not know who Jane Elliott is, please google her. Then take the time to watch the documentary. Yes, one person…
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