Communication

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How to Get Along with Difficult People at Work, at Home, Everywhere

By Sylvia Lafair | September 4, 2018 | Comments Off on How to Get Along with Difficult People at Work, at Home, Everywhere

Dealing with and knowing how to get along with difficult people is an international problem. Every workplace in the world has the same complaint about individuals who are procrastinators, avoiders, drama kings and queens, and the like. Last week in a seminar I was talking about the fact that Work is NOT a Rehab Facility! Three…

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My Top 4 Secrets for Effective Workplace Communication

By Sylvia Lafair | August 22, 2018 | Comments Off on My Top 4 Secrets for Effective Workplace Communication

Did you know that Gallop reports that 74 percent of employees feel disconnected and missing out on important company information and news? Better yet, did you know most employees are ready to dig in and be amazing employees, at least for the first three months, and then they start to slack off and finally get…

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Is your work environment toxic with lots of “staff infections”?

By Sylvia Lafair | July 15, 2018 | Comments Off on Is your work environment toxic with lots of “staff infections”?

Here is what many people have emailed me regarding toxic work environments, and they all sound like they work in the same company. The only difference is the geographic location, the same toxic work environment seems to pop up everywhere. These companies are scattered around the U.S., actually around the world from Pittsburgh to Paris,…

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3 Simple Ways to Stop Your Co-Workers from Driving You Nuts

By Sylvia Lafair | May 28, 2018 | Comments Off on 3 Simple Ways to Stop Your Co-Workers from Driving You Nuts

It’s tough to confront people. Well, at least that’s what 90% of the population says. Is your tendency to avoid or even worse, deny, that difficult issues exist at your office? It’s so much easier to blame others for being impossible to work with. We live in a “he did it, she did it, they…

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How to Untangle a Nasty Feud at Work

By Sylvia Lafair | May 17, 2018 | Comments Off on How to Untangle a Nasty Feud at Work

Power struggles are the essence of great theater (think Hamilton). Yet, if the backstabbing is not squelched, the damage is deadly. Read about Alexander Hamilton and Aaron Burr and their duel. Or better yet, beg, borrow or steal (well, not the latter) and get tickets to see this brilliant play that is basically about office politics…

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Communication is Complex: Help! BUT They Always Said The Right Thing

By Sylvia Lafair | May 2, 2018 | Comments Off on Communication is Complex: Help! BUT They Always Said The Right Thing

Communication is complex, especially when meeting face to face.  That’s when you need to stay alert and take a deeper look at how they are talking with you.  In this post, I cover 3 ways to step back and really look at what is being said and 3 ways to check your assumptions so you…

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How Women Can Change The Way Men Think

By Sylvia Lafair | April 30, 2018 | Comments Off on How Women Can Change The Way Men Think

Oprah just had a Wonder Woman-themed party for 28 ten-year old girls. It came with all the glitz and glitter associated with the recent blockbuster film that is causing all the buzz these days. There was a cake, indestructible bracelets, even flip flops to wear when fighting evil. Wonder Woman has been around since 1941,…

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5 Simple and Effective Communication Techniques to Get Attention

By Sylvia Lafair | April 24, 2018 | Comments Off on 5 Simple and Effective Communication Techniques to Get Attention

Communication is an essential skill that all leaders must master.  In this article, I uncover 5 simple and effective communication techniques that can help you as a leader to capture the attention of your team or anyone you come into contact with. What is your preferred way of communicating? Without ever meeting you I can guess…

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How to effectively deepen your conversation skills

By Sylvia Lafair | April 17, 2018 | Comments Off on How to effectively deepen your conversation skills

Let’s chat here a bit about why as a leader it’s important for you to deepen your conversation skills… When you walk away, hang up the phone, close your email trail, or shut down the texting after a discussion with a colleague take a moment and think about what kind of conversation you just had.…

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The #1 Thing all Great Communicators Have Mastered

By Sylvia Lafair | April 5, 2018 | Comments Off on The #1 Thing all Great Communicators Have Mastered

Silence can speak louder than yelling. If you really want to be heard, if you want to enhance your leadership skills to the next level, learn the power of the pause. The pause was underlined for me yesterday morning when I was writing one of my Inc. articles. I was listening to some classical music. It was playing…

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