Critical Thinking
Summary: Why tomorrow’s best leaders will stop pretending they have all the answers—and how to move forward. Dear Dr. Sylvia, I am a leader who thought I had most of the answers for my staff. After 25 years at the helm of a very successful retail business, I am now stuck for solutions. Every day,…
Summary: It’s easy to look at the world right now and only see division. Political polarization. Wars. Cultural battles. Anxiety about artificial intelligence. Generations arguing over what matters most. People choosing sides before they’ve even finished listening to each other. We keep asking, “How did things get this bad?” I wonder if there is another…
Summary: What do you do when no choice feels comfortable? Ed Sheeran found out very publicly. Read on for my thoughts on what to do when you’re caught between a rock and a hard place. Dear Dr. Sylvia, There is so much polarization in our world right now; we can’t even go to a concert…
Summary: What if the employee who keeps reverting to old behaviors isn’t failing to change, but is actually showing the first signs of transformation? Discover how recognizing the small GLIMMERS of progress can help leaders balance accountability with patience, avoid triggering old patterns, and allow space for meaningful growth to take hold. Dear Dr. Sylvia,…
Summary: What if the things that bother you most are actually trying to get your attention? Gloria Steinem’s life offers a powerful reminder that change often begins with a GLIMMER—a question, contradiction, or moment that makes you stop and wonder why things are the way they are. Discover what happens when you pay attention to…
Summary: There’s a sentence I’ve heard in executive team meetings, family businesses, and coaching conversations for decades: “That’s just how I am.” That sentence is almost guaranteed to shut down conversation and creativity for good. Here is another way to think and respond. Dear Dr. Sylvia, My leadership team is stuck in an “either/or” argument…
Summary: Imagine walking into a room and saying, “I have an idea for a Broadway musical about Alexander Hamilton.” That alone might get you some raised eyebrows. Then add, “It will use hip-hop and rap, the Founding Fathers will be played by a diverse cast, and audiences will pay hundreds of dollars to watch it.”…
Summary: Let’s start with a question that you don’t get asked often, if ever: When was the last time you changed your underwear? Hopefully, this morning. Most of us wouldn’t dream of wearing the same underwear day after day. We also replace worn-out socks, buy new shoes, upgrade our phones, and trade in cars that…
Summary: We hear these phrases everywhere. “She’s toxic.” “He’s impossible.” “Stay away from people like that.” Social media is overflowing with advice about identifying toxic people, avoiding toxic relationships, and eliminating toxic employees. Sometimes that advice is necessary. Abuse, manipulation, and repeated harmful behavior should never be ignored or tolerated. But what if the label…
Summary: Why do some leaders keep solving the same problems over and over while others seem able to transform an entire culture? The difference is often not intelligence, but pattern intelligence, or the ability to notice the invisible dynamics beneath visible behavior. It means recognizing recurring emotional, relational, and organizational patterns before they become crises.…