Human Connection
Summary: Every time there is another mass shooting, another child killed by a stray bullet, another family shattered in seconds, the same question rises like smoke: why does this keep happening in the United States? Here is a perspective that can lead us out of so much darkness, despair, and fear. Dear Dr. Sylvia, Why…
Summary: This week I’m featuring Lynsi Snyder, CEO of In-N-Out Burger. She didn’t just inherit a company. She inherited a family system disguised as one. When she stepped into that role, she walked into something far more complex than a typical CEO transition, carrying a deep legacy on her shoulders and navigating all the patterns…
Summary: We’ve been sold a powerful idea that vulnerability is the key to better leadership. And to a point, it is. Thanks to the groundbreaking work of Brené Brown, leaders now understand that courage, connection, and trust require emotional honesty. But here’s the problem no one is saying out loud—vulnerability, by itself, can backfire. Here…
Summary: Let’s start with a truth that may surprise you ➜ Not all tension on a team is a problem. In fact, some of it is essential. But here’s where leaders get it wrong; they treat friction and conflict as if they’re the same thing. They’re not. And when you confuse the two, you either…
Summary: Let’s start with a truth most leaders don’t want to hear. People don’t leave companies; they leave patterns. And more specifically, they leave leaders whose patterns create disconnection, confusion, and emotional exhaustion. But the reverse is also true. When people love working with a leader, it’s not random. It’s not charisma alone, or just…
Summary: Here’s the hard truth—most leadership strategies for 2026 are built for a world that no longer exists. Leadership today isn’t just about hybrid work or KPIs; it’s about navigating a human reset. The real shift? Moving from automatic triggers to conscious awareness. Organizations that thrive will embrace Human-Centered Leadership, seeing people as whole humans…
Summary: Let’s start with the truth most organizations quietly sidestep: conflict is not the problem. Avoidance is. In today’s workplace, teams are often trained, implicitly or explicitly, to keep things smooth, professional, and drama-free. On the surface, that sounds ideal. But underneath? Resentment builds. Conversations go underground. Misunderstandings calcify into narratives that no one names…
Summary: When Satya Nadella became CEO of Microsoft in 2014, the company was already one of the world’s most powerful technology organizations. Yet internally, many employees described a culture marked by competition, silos, and a constant need to prove who was smartest in the room. More than a decade later, Microsoft is widely recognized not…
Summary: Did someone just quit your company today? Not quietly, but with determination? Consider the fact that they quit to make a point. Welcome to the new workplace phenomenon known as “revenge quitting.” It’s when employees resign in anger or frustration to send a message to leadership about a workplace culture that has stopped listening.…
Summary: The World feels more divided than ever. Here are ways to think about healing the divide. Not easy, yet possible. The GLIMMERS Process needs us all to rethink our basic conflict strategies. Dear Dr. Sylvia, I am sad and curious at the same time. It is a time of so much dissension and chaos.…
