Posts Tagged ‘conflict resolution’
What To Do When Someone Shuts Down the Conversation
Summary: Every successful company reaches a moment when difficult conversations must happen; a new strategy, major investment, leadership change, growing financial concern, difficult employee, etc. Healthy organizations don’t avoid these conversations. Instead, they lean into them. But what happens when a person in leadership shuts the conversation down? The greatest danger in leadership isn’t disagreement;…
Read MoreWhat Scott Pelley and CBS Can Teach Us About Leadership Under Pressure
Summary: Leadership is easy when everyone agrees with you. It’s much harder when speaking your truth costs you a career position, paycheck, or your reputation. That is why the recent controversy surrounding veteran journalist Scott Pelley and the iconic television program 60 Minutes caught my attention. Read on to learn what telling the truth means…
Read MorePolarization to Possibility: How Leaders Create Honest Conversations in Divided Times
Summary: Have you noticed lately how difficult it is to have an honest conversation? Whether it’s politics, workplace policies, social issues, generational differences, or organizational change, many people are walking on eggshells. Some stay silent because they’re afraid of saying the wrong thing. Others speak louder and louder because they feel unheard. The result is…
Read MoreThe GLIMMERS EFFECT: Reawakening Clarity, Courage, and Connection in a World Fueled by Fear
Summary: Everywhere we turn, there’s noise, uncertainty, division, and pressure to perform. A constant low hum of anxiety that never quite shuts off. Leaders feel it. Teams feel it. Organizations live inside it. And here’s the uncomfortable truth: most leadership tools today are designed to help people cope with chaos, not transform it. Let’s go…
Read MoreSafra Catz: The Quiet Power Leader People Actually Follow
Summary: When people talk about leaders others want to follow, they usually point to charisma, vision, or bold public personas. Let’s challenge that. Because Safra Catz didn’t build loyalty through spotlight leadership. She built it through something far more powerful, and far more rare; relentless clarity, unshakeable execution, and zero need for applause. And that’s…
Read MoreFriction vs. Conflict: The Leadership Distinction Most People Miss (and Why It Matters More Than Ever)
Summary: Let’s start with a truth that may surprise you ➜ Not all tension on a team is a problem. In fact, some of it is essential. But here’s where leaders get it wrong; they treat friction and conflict as if they’re the same thing. They’re not. And when you confuse the two, you either…
Read MoreThe 6 Reasons People Love Working With Certain Leaders (And Leave Others)
Summary: Let’s start with a truth most leaders don’t want to hear. People don’t leave companies; they leave patterns. And more specifically, they leave leaders whose patterns create disconnection, confusion, and emotional exhaustion. But the reverse is also true. When people love working with a leader, it’s not random. It’s not charisma alone, or just…
Read MoreStrong Teams Don’t Avoid Breakdowns, They Repair Them Fast
Summary: Let’s start with the truth most organizations quietly sidestep: conflict is not the problem. Avoidance is. In today’s workplace, teams are often trained, implicitly or explicitly, to keep things smooth, professional, and drama-free. On the surface, that sounds ideal. But underneath? Resentment builds. Conversations go underground. Misunderstandings calcify into narratives that no one names…
Read MoreWhen Companies (and Nations) Are Divided: How the GLIMMERS Process Can Help Us Talk Again
Summary: The World feels more divided than ever. Here are ways to think about healing the divide. Not easy, yet possible. The GLIMMERS Process needs us all to rethink our basic conflict strategies. Dear Dr. Sylvia, I am sad and curious at the same time. It is a time of so much dissension and chaos.…
Read MoreCelebrating Thoughtful Leadership: A Shout-Out to Tim Cook
Celebrating thoughtful leadership in times of division, this post highlights how empathy, calm communication, and respect shape stronger workplaces, with Tim Cook’s response serving as a powerful example of leadership that unites rather than divides.
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