Posts Tagged ‘conflict resolution’
The GLIMMERS EFFECT: Reawakening Clarity, Courage, and Connection in a World Fueled by Fear
Summary: Everywhere we turn, there’s noise, uncertainty, division, and pressure to perform. A constant low hum of anxiety that never quite shuts off. Leaders feel it. Teams feel it. Organizations live inside it. And here’s the uncomfortable truth: most leadership tools today are designed to help people cope with chaos, not transform it. Let’s go…
Read MoreSafra Catz: The Quiet Power Leader People Actually Follow
Summary: When people talk about leaders others want to follow, they usually point to charisma, vision, or bold public personas. Let’s challenge that. Because Safra Catz didn’t build loyalty through spotlight leadership. She built it through something far more powerful, and far more rare; relentless clarity, unshakeable execution, and zero need for applause. And that’s…
Read MoreFriction vs. Conflict: The Leadership Distinction Most People Miss (and Why It Matters More Than Ever)
Summary: Let’s start with a truth that may surprise you ➜ Not all tension on a team is a problem. In fact, some of it is essential. But here’s where leaders get it wrong; they treat friction and conflict as if they’re the same thing. They’re not. And when you confuse the two, you either…
Read MoreThe 6 Reasons People Love Working With Certain Leaders (And Leave Others)
Summary: Let’s start with a truth most leaders don’t want to hear. People don’t leave companies; they leave patterns. And more specifically, they leave leaders whose patterns create disconnection, confusion, and emotional exhaustion. But the reverse is also true. When people love working with a leader, it’s not random. It’s not charisma alone, or just…
Read MoreStrong Teams Don’t Avoid Breakdowns, They Repair Them Fast
Summary: Let’s start with the truth most organizations quietly sidestep: conflict is not the problem. Avoidance is. In today’s workplace, teams are often trained, implicitly or explicitly, to keep things smooth, professional, and drama-free. On the surface, that sounds ideal. But underneath? Resentment builds. Conversations go underground. Misunderstandings calcify into narratives that no one names…
Read MoreWhen Companies (and Nations) Are Divided: How the GLIMMERS Process Can Help Us Talk Again
Summary: The World feels more divided than ever. Here are ways to think about healing the divide. Not easy, yet possible. The GLIMMERS Process needs us all to rethink our basic conflict strategies. Dear Dr. Sylvia, I am sad and curious at the same time. It is a time of so much dissension and chaos.…
Read MoreCelebrating Thoughtful Leadership: A Shout-Out to Tim Cook
Celebrating thoughtful leadership in times of division, this post highlights how empathy, calm communication, and respect shape stronger workplaces, with Tim Cook’s response serving as a powerful example of leadership that unites rather than divides.
Read MoreWould You Rather Be Happy or Right? The Question That Changes Your Leadership
Discover why the question “Would you rather be happy or right?” can transform your leadership by reducing stress, improving communication, and strengthening relationships.
Read MoreThe Ugly Middle: When Conflict Gets Messy (and What to Do About It)
Summary: Every leader wants conflict resolution to occur as quickly as possible. Few are prepared for the ugly middle, where things get confusing. Here’s how to stay grounded when you feel frustrated and hopeless. Dear Dr. Sylvia, The entire world seems to be fighting all the time. There is no middle ground. I often feel…
Read MoreStop Arguing, Start Listening: The Giants of Dialogue Show Why Their Work Matters More Than Ever
Summary: What do you answer when someone starts a conversation with “How are you? “Most of us say the typical knee-jerk “Fine, Thanks.” Also, do you enter a debate with boxing gloves on, ready to win rather than lose? Neither way works in the long term. Here’s what makes a difference. Dear Dr. Sylvia, I…
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