Search results for: JUBLA
How JUBLA (Judgment, Blame, or Attack) Will Make You Angrier and Keep You Feeling Like a Victim, And What to Do About It
Summary: When things don’t go as planned, it’s all too easy to slip into patterns of judgment, blame, or attack (JUBLA). These behaviors, however, are toxic. Not only do they escalate conflict, but they also keep you locked in a cycle of anger, frustration, and victimhood. Learn to move from victim to explorer using pattern…
Read MoreConversation, Debate, or Dialogue? The Path That Truly Transforms
Summary: It’s easy to confuse talking with connecting. But not all talking is created equal. There are three very different forms of verbal exchange: conversation, debate, and dialogue. And the one that can change the future, at work, at home, and in the community, is the one we practice the least: dialogue. Dear Dr. Sylvia,…
Read MoreWhy Personal Growth Is the Real Power Move for Leaders in the Age of AI
Summary: Leaders today stand on a wild new bridge: one foot planted in timeless human capacities, such as empathy, courage, and intuition, and the other testing the unfamiliar terrain of artificial intelligence. The bridge is shaky. AI is moving at lightning speed, and the truth is, if leaders aren’t growing personally, they risk being left…
Read MoreThe Courage to Change: Why Staying Stuck Is the Real Risk
Summary: Most people say they want to change—until change knocks on their door wearing work boots and holding a mirror. Then suddenly, resistance becomes the name of the game. It is like that most of the time. Yet, there are better ways. Read on. Dear Dr. Sylvia, I’m reaching out with steam still coming out…
Read MoreCharisma vs. Emotional Maturity: Why Leaders Need More Than Just Sparkle to Shine
Let’s pull back the curtain and get real: Leaders who rely solely on charisma eventually hit a wall. The ones who rise (and stay risen) have something deeper, quieter, and far more powerful—emotional maturity. Dear Dr. Sylvia, Our CEO, a quiet and helpful leader, recently hired a new head of sales with minimal input from…
Read MoreBite Your Lip Communication: A Leader’s Secret Weapon for Long-Term Influence
Summary: Often, less is more when it comes to being a successful leader. Here is why it may be best to hold your tongue, bite your lip, and wait for a better time to respond. Leadership communication is both an art and a skill if done correctly. Dear Dr. Sylvia, I have often heard you…
Read MoreHealing Long-Standing Conflicts: The Leader’s Role in Restoring Harmony
Summary: Conflict is inevitable, but long-standing conflicts—in families, workplaces, or communities—can become deeply ingrained and corrosive. Leaders play a crucial role in breaking the cycle. They guide individuals and teams toward resolution, and fostering a culture of understanding. Dear Dr. Sylvia, I have two employees who are a mini-representation of the Middle East, Ukraine-Russia and…
Read MoreThe Power of Clarifying Questions
Transforming Conflict Into Win-Win Solutions Summary: In the heat of a conflict, our natural response is often to judge, blame, or attack (what I call JUBLA), and then we move to the next level, to defend, explain, or justify (DEJ) our position. These are traditional methods in most cultures. Resolving conflict was to punch, jab,…
Read MoreValentine’s Day Reflection: Hearing the Words Within your “Heart”
Dear All, Have a sweet and caring Valentine’s Day with your loved ones. Along with flowers and chocolates, here are some thoughts to consider. Valentine’s Day is a time for love, connection, and deep listening—not just with our ears but with our hearts. Ultimately, it’s a day when words carry more meaning. Think about when…
Read MoreFacing Irrevocable Change and Navigating Tough Times
Summary: Change, of course, is an inevitable part of life, but some changes hit us harder than others. These are the seismic shifts—the ones that feel irrevocable, reshaping the foundation of our world. Whether it’s losing a loved one, a significant career upheaval, or moments being caught in the extremes of climate change, that’s when…
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