Communication
Summary: How would the world of work change if we learned to look at our behavior patterns from a broader perspective? Here are suggestions from our leadership coaching services to think differently. Dear Dr. Sylvia, I am frustrated. I have an employee who is always, and I mean always, disagreeing with me. We need to…
Read MoreSummary: What do you do when anger boils over into your relationships? Do you walk away from angry confrontations with ease and grace? Perhaps you are left with hurt feelings, emotional scars, or physical ills. Here are ways to control anger before it becomes a tsunami. Dear Dr. Sylvia, These days fill with tension and…
Read MoreSummary: We live with fake news, general rancor, sizzle and sparkle, slander, and superficiality. As leaders, you must look at the information you receive more intently. Here are ways to judge if someone is here to help or hinder long-term success. Dear Dr. Sylvia, I watched a recent 60 Minutes segment that was chilling. It…
Read MoreSummary: The emotions underneath leadership decisions are often ignored. Learning to read your specific personal concerns and upsets can lead to more effective leadership moving forward. Dear Dr. Sylvia, I cannot watch the news anymore without a knot in my stomach. When I see the fires roar around the world and the guns destroy lives,…
Read MoreSummary: The world has changed, and more freedom of speech exists. However, freedom has a downside. The big question is how to use that freedom productively rather than hurt and hinder relationships. Dear Dr. Sylvia, Am I alone in using strong words to help calm me down when I am upset? I think not. However,…
Read MoreSummary: There is always a risk to telling the truth. Is it more difficult for women to speak up? Most research says “yes.” Here is a way to be clear, heard, and respected. Dear Dr. Sylvia, As a leader, I know I must give difficult feedback to my team. However, I have not mastered “the…
Read MoreSummary: We have all heard “the truth shall set you free,”; yet, lying is a daily occurrence. Read on to see which pattern, from fibs to fraud, fits your personality and, more importantly, what to do about it. Dear Dr. Sylvia, I don’t know who to believe anymore. When I ask my direct reports about…
Read MoreSummary: If being judged makes you uncomfortable, here are some ways to structure a feedback session for success. Who do you think has the most challenging time with feedback? Is it the giver or the receiver? Most leadership development programs focus on how the giver, the leader, discusses feedback with the receiver, the employee. The…
Read MoreSummary: How do you stay true to your core values when everything is out of focus? Dear Dr. Sylvia, How do you ever know when enough is enough? I mean, enough in every sense of the word. For example, when is there enough money in the bank? Or when there is enough food in the…
Read MoreSummary: Here’s how to tell the truth at work; encourage openness and collaboration rather than defensiveness for successful team development. Dear Dr. Sylvia, We are now back in the office three days a week and working from home for two days. It certainly is changing the dynamic of how people behave with each other. Sadly,…
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