Communication

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Getting the Rebels Who Challenge Everything You Do to Comply

By Sylvia Lafair | February 26, 2020 | Comments Off on Getting the Rebels Who Challenge Everything You Do to Comply

You have the skills to be a leader. You are given great feedback about how well you communicate. So, why is it still a struggle to get some of the rebels who challenge everything you do to comply with what you want done? You question yourself all the time, wondering if you must always fire…

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How Super Achievers Can Listen to Themselves and Others

By Sylvia Lafair | February 11, 2020 | Comments Off on How Super Achievers Can Listen to Themselves and Others

Before super achievers can listen to themselves or others, they need to know how they got to be so exhausting, annoying, and demanding in the first place.   Here’s how the super-achiever pattern was addressed with a new coaching client, Dan, a Senior VP in a large marketing company that offers leadership development courses for senior executives.  He said this about himself, which much initial pride, “Hey, I always have to be…

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Feedback: Learn to Love It, You’ll Get It Anyway

By Sylvia Lafair | February 5, 2020 | Comments Off on Feedback: Learn to Love It, You’ll Get It Anyway

Summary: Feedback started with report cards and still leaves most of us with an anxiety knot when we have performance reviews at work. Today we’re going to talk about an area of communication that makes most of us shudder. To clarify. It’s all about feedback. For example, the way you give it has ramifications, and…

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The Jerk at Work, Not Me

By Sylvia Lafair | January 29, 2020 | Comments Off on The Jerk at Work, Not Me

Hi everybody! Well, today is one of my favorite subjects, “The Jerk at Work, Not Meâ€. It’s out there. It’s always out there. We’re never the jerks at work. Are we? Well, you never know, but here’s what I’d like to do. I’m going to give you a sentence that you can use. Craft it…

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Get the BUT Out of Your YES

By Sylvia Lafair | January 29, 2020 | Comments Off on Get the BUT Out of Your YES

Do you ever get frustrated with petty conflicts at work? You’re not alone. A whopping 93% of workers report being affected in a negative manner by conflict.  The other variable is the length of time consumed by on-going, unresolved conflict.  Even worse is the fact that litigation for workplace harassment and hostile work environments has…

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Communication to Captivate

By Sylvia Lafair | January 22, 2020 | Comments Off on Communication to Captivate

Hi everyone! I’m so glad you are here with me. Today is about communication. Of course, we all learned to talk, but the big question is more about communication than merely spilling out a word salad. How Many of Us Have Learned How to Communicate? Let’s delve into how to communicate to captivate. Captivate means…

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How to Understand People…At Least Some of the Time

By Sylvia Lafair | January 22, 2020 | Comments Off on How to Understand People…At Least Some of the Time

Learning how to understand people especially when you are ready to make a quick decision is an important skill. How many times have you looked at a boss, colleague or direct report and said to yourself, “Why did they do that?†And this was said with frustration and even dismay. Were you curious to find…

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Time to Upgrade Your Communication Skills

By Sylvia Lafair | January 15, 2020 |

Time to get your communication skills upgraded. Let’s start with a quiz. What are the two most annoying words that we all misuse?  Don’t cheat and look at the end of this. Just keep reading. It will make more sense that way. Here’s the story Carol told me about a situation at work. It locked…

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Questions About Communication, Conflict, Work-life Balance and Guess What?

By Sylvia Lafair | January 14, 2020 | Comments Off on Questions About Communication, Conflict, Work-life Balance and Guess What?

Hi! You have lots of questions and I have lots of answers. So, let’s get started and move as quickly as we can. In the last few weeks, I have gotten so many questions and they fall into four categories. They fall into communication, conflict, work-life balance and guess what? The last one is the…

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Communicate to Captivate: How to Talk Truth to Power

By Sylvia Lafair | January 9, 2020 | Comments Off on Communicate to Captivate: How to Talk Truth to Power

This month is dedicated to communication, to telling the truth without spilling your guts, or for some, letting go of the truth festering inside because of the fear of retribution, and getting past the upset.   There is a better way…  Based on so many calls and emails I have gotten in the past few months,…

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