General Resolution
Summary: Why disruption brings out our oldest behaviors, and how to turn uncertainty into a GLIMMER. Dear Dr. Sylvia, Have you noticed how differently people respond when the world suddenly feels uncertain? My son-in-law, who was a “shew-in” for a relatively minor public office, now looks like he will lose the vote for a job…
Summary: I recently received an email from a client that speaks to the tension we are all feeling these days. Here is the essence of it: I am exhausted by the anger surrounding this election. Friends no longer speak to one another. Even at work, people are careful about what they say because one wrong…
Summary: When loyalty collides with business integrity, the temptation to keep the peace can make everything worse. Dear Dr. Sylvia, My sister and I are fighting in our family business, just like we did as kids. I am the older sister and always had to protect her. She is three years younger chronologically, and I…
Summary: What your hiring and firing decisions tell your team about trust, stability, and the kind of leader you really are. Dear Dr. Sylvia, I have made some dreadful mistakes with our last two hires. Yes, they sounded great in the interviews and answered questions with a flair. However, after only a few months on…
Summary: Canva CEO Melanie Perkins challenges traditional leadership by showing how collaboration, empowerment, and innovation are reshaping success. As AI transforms the workplace, leaders must rethink old patterns and focus on building bridges rather than climbing the corporate ladder. Keep reading to discover what today’s leaders can learn from this shift. For decades, the corporate…
Summary: We often think of boundaries as walls that we put up when we’re angry, hurt, or trying to keep someone out. But healthy boundaries are not about rejection. They are about clarity. When attempting to break an old pattern, clarity can be uncomfortable, especially when the person on the other side is someone you…
Summary: It’s easy to look at the world right now and only see division. Political polarization. Wars. Cultural battles. Anxiety about artificial intelligence. Generations arguing over what matters most. People choosing sides before they’ve even finished listening to each other. We keep asking, “How did things get this bad?” I wonder if there is another…
Summary: What do you do when no choice feels comfortable? Ed Sheeran found out very publicly. Read on for my thoughts on what to do when you’re caught between a rock and a hard place. Dear Dr. Sylvia, There is so much polarization in our world right now; we can’t even go to a concert…
Summary: What if the employee who keeps reverting to old behaviors isn’t failing to change, but is actually showing the first signs of transformation? Discover how recognizing the small GLIMMERS of progress can help leaders balance accountability with patience, avoid triggering old patterns, and allow space for meaningful growth to take hold. Dear Dr. Sylvia,…
Summary: Your team may look terrific when everything is going well. People collaborate. Meetings are cordial. Deadlines are met. Everyone talks about trust, transparency, and “being one team.” Then the pressure hits. A major client threatens to leave. Revenue falls short. AI changes someone’s role. Instead of doom and gloom, here is a better way…