General Resolution
Summary: We hear these phrases everywhere. “She’s toxic.” “He’s impossible.” “Stay away from people like that.” Social media is overflowing with advice about identifying toxic people, avoiding toxic relationships, and eliminating toxic employees. Sometimes that advice is necessary. Abuse, manipulation, and repeated harmful behavior should never be ignored or tolerated. But what if the label…
Summary: Every successful company reaches a moment when difficult conversations must happen; a new strategy, major investment, leadership change, growing financial concern, difficult employee, etc. Healthy organizations don’t avoid these conversations. Instead, they lean into them. But what happens when a person in leadership shuts the conversation down? The greatest danger in leadership isn’t disagreement;…
Summary: Why do some leaders keep solving the same problems over and over while others seem able to transform an entire culture? The difference is often not intelligence, but pattern intelligence, or the ability to notice the invisible dynamics beneath visible behavior. It means recognizing recurring emotional, relational, and organizational patterns before they become crises.…
Summary: We often think freedom comes from changing jobs, relationships, or circumstances, but real freedom begins within. By recognizing the old patterns and stories that shape our reactions, we create space to choose a different response. That moment of self-awareness is where lasting change begins—and where we gain the freedom to lead, connect, and create…
Summary: Most leadership problems are not caused by a lack of strategy. They are caused by stress. Organizations spend millions teaching communication, conflict resolution, and decision-making skills. Yet when pressure rises, even smart leaders often react in ways that surprise themselves. Why? Because strategy is logical, and stress is biological. Dear Dr. Sylvia, I am…
Summary: Most leadership programs teach skills, like how to communicate better, manage conflict, and improve engagement. All are worthwhile goals, but after more than 35 years working with leaders and organizations, I’ve learned something important—skills alone do not transform culture. Read on to see what matters even more. Dear Dr. Sylvia, My team is efficient…
Summary: Leadership is easy when everyone agrees with you. It’s much harder when speaking your truth costs you a career position, paycheck, or your reputation. That is why the recent controversy surrounding veteran journalist Scott Pelley and the iconic television program 60 Minutes caught my attention. Read on to learn what telling the truth means…
Summary: Have you noticed lately how difficult it is to have an honest conversation? Whether it’s politics, workplace policies, social issues, generational differences, or organizational change, many people are walking on eggshells. Some stay silent because they’re afraid of saying the wrong thing. Others speak louder and louder because they feel unheard. The result is…
Summary: Leadership is often misunderstood. Many people assume that if a leader is nice, as in pleasant, agreeable, generous, and always trying to keep the peace, they are automatically effective. Not always. In fact, some of the most quietly frustrating workplaces are led by nice leaders. Let’s take a closer look at how this behavior…
Summary: There are moments in life when everything feels uncertain. Your company restructures. Perhaps your marriage cracks or your child pulls away. War begins, or the market collapses. You may get a difficult health diagnosis. A fire burns through your town. An election divides a family. AI changes how people work overnight. And suddenly, what…