Posts Tagged ‘communication’
How to Break Free from Secondhand Stress: What It Is and Where It Comes From
Dear Dr. Sylvia, Everyone has secondhand stress these days. It’s not that different than getting sick from someone smoking near you. I can be happy and positive, and then someone will enter the meeting with a frown and a bag full of negatives, and suddenly, my smile leaves, and I can feel that annoying knot…
Read MoreFrom One-Upper to Creative Collaborator
Transforming the Workplace Super Achiever Dear Dr. Sylvia, I work with the most annoying super achiever. That is to say, she always has a better response, a more thoughtful comment, and a “great” way to handle conflict (even though she creates much of the chaos at work). In addition, my team and I need help…
Read MoreThe Essence of Powerful Storytelling
How to Get Your Point Across at Work Storytelling is one of the most effective ways to communicate ideas, influence perspectives, and inspire action. However, it can also offend or alienate your audience when not handled with care. The secret to powerful storytelling lies in the balance between conveying your message and maintaining sensitivity. Dear…
Read MoreWhy Leaders Offer Help with Stress But Ignore Its Triggers: A Wake-Up Call
Summary: Stress is no stranger to the modern workplace. Deadlines, performance reviews, and balancing personal and professional lives create a pressure cooker environment. Many leaders recognize stress’s toll on their teams, offering perks like yoga classes, meditation apps, or flexible work hours. Yet, one crucial element often gets overlooked: the root causes of stress. The…
Read MoreLeadership Tips: How to Get Others To Listen to You
Summary: Telling and expecting is as old as the planet. However, what used to work was that the old command and control model had its time. Read on to find out what you can do to get results in today’s world. Dear Dr. Sylvia, Here is what happened a few days ago. I would love to hear your comments.…
Read MoreLeadership Tips: Beyond Problem-Solving to Design Thinking
Summary: Move beyond problem solving. Use design thinking to stay action-oriented and create a better future for your company. Then, you are in the driver’s seat of the fastest car that will get you from here to where you want to go. Design thinking is the winner. Dear Dr. Sylvia, I would like some ideas…
Read MoreEmotional Power: When Leaders Dare to Care
Summary: As many seasoned leaders begin to step down from their roles, their wealth of knowledge and expertise offers valuable lessons for future leaders. Here, we consider both outdated, ingrained patterns and ones to retain. Dear Dr. Sylvia, The CEO of my very successful organization has announced his retirement. It will be before the end…
Read MoreA Collaborative Journey to Success: How Direct Reports Can Talk Truth to Power and Help Their Boss Be More Effective
Summary: In the workplace, a hierarchical dynamic often characterizes the relationship between direct reports and their leaders. These power differences can create challenges regarding open and honest communication. But speaking truth to power is essential for a transparent and collaborative work environment. This can significantly enhance a leader’s effectiveness. Direct reports hold valuable insights about…
Read MoreThe Power of “No”: Why We Fear It and How to Reclaim Its Strength
Summary: Most of us consider being a “yes ” person a positive in the work world. Sadly, “yes” often overshadows the importance of that simple, two-letter word: “no.” Yet, “no” is a word that can protect our time, energy, and well-being. So why are we so afraid of it? When you understand the power of…
Read MoreManaging Emotional Triggers at Work: How “The Clown” Can Block Team Collaboration and Cause Frustration
Summary: Workplace dynamics can be challenging, especially when emotional triggers go unchecked. One of the most common—and often misunderstood—roles that surfaces under pressure is “The Clown.” This individual, while seeking to bring levity, often derails important conversations with ill-timed jokes that frustrate and disengage the team. Here we explore how “The Clown,” as discussed in…
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