Emotional Power: When Leaders Dare to Care

A group of people holding light bulbs in their hands.

Summary: As many seasoned leaders begin to step down from their roles, their wealth of knowledge and expertise offers valuable lessons for future leaders. Here, we consider both outdated, ingrained patterns and ones to retain. Dear Dr. Sylvia, The CEO of my very successful organization has announced his retirement. It will be before the end…

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A Collaborative Journey to Success: How Direct Reports Can Talk Truth to Power and Help Their Boss Be More Effective

A group of people holding hands on top of a mountain.

Summary: In the workplace, a hierarchical dynamic often characterizes the relationship between direct reports and their leaders. These power differences can create challenges regarding open and honest communication. But speaking truth to power is essential for a transparent and collaborative work environment. This can significantly enhance a leader’s effectiveness. Direct reports hold valuable insights about…

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Managing Emotional Triggers at Work: How “The Clown” Can Block Team Collaboration and Cause Frustration

A clown sitting at the computer desk with a smile on his face.

Summary: Workplace dynamics can be challenging, especially when emotional triggers go unchecked. One of the most common—and often misunderstood—roles that surfaces under pressure is “The Clown.” This individual, while seeking to bring levity, often derails important conversations with ill-timed jokes that frustrate and disengage the team. Here we explore how “The Clown,†as discussed in…

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Turning Drama into Harmony: How the Drama King/Queen Can Transform a Negative Relationship

A man and woman are yelling at each other.

Summary: In every social circle, workplace, or family, there often exists a “drama king” or “drama queen”—those individuals who seem to attract or even thrive on conflict and tension. While their behavior can be frustrating and exhausting for those around them, there’s a silver lining: with the right approach, drama kings and queens can channel…

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Sustaining a Positive Workplace Culture Through Truthfulness

A torn piece of paper with the words honesty is the best policy written on it.

Summary: One of the foundational elements of a thriving workplace is truthfulness. Honesty not only fosters trust and respect but also promotes transparency and accountability, essential components of a healthy work environment. Here’s how telling the truth can help sustain a positive culture at work. Dear Dr. Sylvia, My team and I tell the truth…

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Culture Clash to Culture Cash: How Workplace Harmony Creates Profit

Two men in a room with papers flying around them.

Summary: We all talk about workplace culture as a critical determinant of success. Yet, many organizations continue to struggle with internal culture clashes that hinder productivity and growth. Transforming these clashes into a harmonious and profitable workplace isn’t just a utopian ideal; it’s a tangible goal that can drive significant financial and operational benefits. Let’s…

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Mastering the Art of Debate

A man and woman sitting in chairs talking.

Summary: Debating is a crucial skill, not just for formal settings but also in everyday life. Whether you’re in a professional environment, a classroom, or even at a family gathering, knowing how to effectively argue your point can set you apart. Dear Dr. Sylvia, I hate arguments. I harbor dislike for “right” and “wrong.” There…

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