How Leaders Can Help Teams Move Beyond the Past

Two leaders navigating conflict

Summary: When left unresolved, conflict can linger like a heavy cloud, impacting individuals, teams, and entire communities. But what if the best way to heal isn’t through endless debate or forced apologies but by doing something together to move beyond the past? Dear Dr. Sylvia, I was thinking about a pre-pandemic on-site my company did…

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Why Leaders Offer Help with Stress But Ignore Its Triggers: A Wake-Up Call

A man in chef 's hat and apron holding knife over turkey.

Summary: Stress is no stranger to the modern workplace. Deadlines, performance reviews, and balancing personal and professional lives create a pressure cooker environment. Many leaders recognize stress’s toll on their teams, offering perks like yoga classes, meditation apps, or flexible work hours. Yet, one crucial element often gets overlooked: the root causes of stress. The…

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How JUBLA (Judgment, Blame, or Attack) Will Make You Angrier and Keep You Feeling Like a Victim, And What to Do About It

A man in grey shirt and tie looking up at hands.

Summary: When things don’t go as planned, it’s all too easy to slip into patterns of judgment, blame, or attack (JUBLA). These behaviors, however, are toxic. Not only do they escalate conflict, but they also keep you locked in a cycle of anger, frustration, and victimhood. Learn to move from victim to explorer using pattern…

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Managing Emotional Triggers at Work: How “The Clown” Can Block Team Collaboration and Cause Frustration

A clown sitting at the computer desk with a smile on his face.

Summary: Workplace dynamics can be challenging, especially when emotional triggers go unchecked. One of the most common—and often misunderstood—roles that surfaces under pressure is “The Clown.” This individual, while seeking to bring levity, often derails important conversations with ill-timed jokes that frustrate and disengage the team. Here we explore how “The Clown,†as discussed in…

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The Splitter: How One Toxic Personality Can Lead to Absenteeism, Lawsuits, and Lower Productivity in Your Organization

A yellow smiley face with an angry expression on it's face and a pointing hand.

Summary: When someone pits people against each other everyone loses. In any organization, the presence of a “Splitter” can wreak havoc, leading to a cascade of issues, including increased absenteeism, costly lawsuits, and low productivity. Understanding this destructive behavior is crucial for leaders who want to maintain a healthy workplace. Here we delve into the…

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Turning Drama into Harmony: How the Drama King/Queen Can Transform a Negative Relationship

A man and woman are yelling at each other.

Summary: In every social circle, workplace, or family, there often exists a “drama king” or “drama queen”—those individuals who seem to attract or even thrive on conflict and tension. While their behavior can be frustrating and exhausting for those around them, there’s a silver lining: with the right approach, drama kings and queens can channel…

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