Communication Conflict Resolutions Leadership Success

How Is Good Work Measured in Most Organizations Today?

How is good work measured in most organizations today?

It’s no longer about longevity and loyalty. It’s no longer about being first one in the office and last one out (to show how hard you work). It’s not enough to say ‘yes’ to each and every project, no matter how overwhelmed you become.

What should be front and foremost in leadership development programs to stay up to date?

Let’s drill down to what makes the biggest difference.

A look back first: we have moved from the industrial age, through the information age into the knowledge age and are on the brink of entering the wisdom age.

Big leaps in short amounts of time.

What, in heaven’s name, is the wisdom age?

Wisdom is not simply sitting on the top of a mountain and meditating. Nor is wisdom simply spouting out lots of facts and statistics.

It’s the ability to prepare. In today’s world, it’s easy to get the facts and stats to make good decisions. We have more quick routes to information than ever before on our planet.

Along with the rational reasons for making decisions, it’s also vital to understand the motivations and emotional reactions people have to the facts and stats.

Blending emotional intelligence with rational perspectives is the heart and soul of the wisdom age.

Here are the key elements for leaders and emerging leaders who are ready and willing to take on the challenge of bringing wisdom thinking to work:

  • Purpose: Everyone in the organization has a strong vision of what they are doing for company success. There is a clear path that includes contributing to the community in which they live.
  • Openness: Employees feel free enough to speak up and be heard rather than just sit on the sidelines. There is a sense of confidence that they are being treated like adults who can help solve problems and contribute in a creative manner.
  • Compensation: There are no hidden agendas that keep employees feeling they are being exploited or ignored. They feel empowered to ask for a just and fair wage. There are sites like to keep this emotionally laden subject open for healthy communication.
  • Excellence: Everyone is given opportunities to take on-line courses, such as GUTSY WOMEN LEAD to enhance leadership development. And senior leaders are committed to their own continued growth.

This push into the future, to becoming wise, is not without its challenges.

This requires a new way of thinking about organizational culture and individual accomplishments.

It’s not enough to have a “tune up” at work and offer a course on conflict resolution or gender equity and call it a day.

It’s about visioning a place where everyone is valued and respected. Where people learn the best communication skills and ways to handle the discomfort of conflict without creating a huge ‘us vs. them’ divide.

The world is poised for positive change right now, if we take steps in the right direction. Communication skills can be enhanced and that is a good place to focus.

Let’s grow wise together.

Let’s make it happen.

Get a copy of 79 Power Sentences that offers some good tips for how to talk with each other effectively.

Want more about communication and power?

I would love to offer you a FREE copy of my book “79 Power Sentences.” Find out the one word that changes minds quickly.

power sentences


Communication Gutsy

Communication to Captivate

Hi everyone!

I’m so glad you’re here with me today, and it’s talking about communication whichever you think of it. We will learn how to talk, It’s a little baby. You’d start with, da, da, da, da, ma, ma, ma, but somehow we started putting words together, and out of that, we created sentences. So, we all learned how to talk but big question or and big question.

How many of us learned really how to communicate? And this month is dedicated to communication to captivate, and captivate means to intrigue, to get people to listen, to wanna really be with you, and I said, today I was going to just talk about four words, but I counted again after I wrote that, and it’s really five.

One word is so short. I had put it together that really make a difference when you’re talking with people, with your boss, with your colleagues, with your direct reports, with your clients, with your neighbors, with your husband or wife, with your partner, with your kids, anybody, and it has a little bit of magic to it, but the big part of it is, you have to really in here. Believe it, because we are now picking up phone, errors and fakeness all over the place. I’m not supportive.

I think what social media is in the middle of finding out what’s real, and what’s not, and we’re in the kind of in-between place. It’s, I call it, the people of the parenthesis. It’s where the old way doesn’t work anymore, and the new way hasn’t been fully created. So, we’re kind of in between that, and it’s an exciting place, because you can be creative and you can really do a lot of good things

So, I’m going to give you the words but first, I’m going to give you an example of somebody I was working with, who was really really upset, and she was telling me about a situation at work doesn’t matter what it is. It’s not the point. The point is, she was really upset and I was listening and finally, I asked her a question and she told a deeper truth, and again it doesn’t matter what the truth was. I could feel it. I could feel she was sharing something. She was being authentic. She was in words, really, really being able to be vulnerable, and as we talked, I looked at her, and then I thanked her for what she said and I used the formula, but again it has to come from here. Not just here and it was what you said means a lot to me. That’s it, “it means a lot to me.” So, it means a lot to me.

I told you five words not four. “It means a lot to me,” is a very powerful thing to say to someone.

The room got very quiet and she looked at me and she said, “Thank you for that because I was really, really feeling awkward and uncomfortable being that vulnerable.” Well, I’m used to being people being vulnerable with me all the time. I mean I was a psychologist and a family therapist, and before I moved into the business world, and even in the business world, I really help people get to the core of their own truths. Some you can say one on one, as they would do with me, and some you say in a group, and I’m always saying, be careful where you tell your truth. Somewhere you’re being vulnerable. You don’t want to make a fool out of yourself or do something that’s going to end up giving feedback to you, that you don’t like, but those words stick with people.

“It means a lot to me,” makes a difference because it goes in. It means you can hear them. They’re being heard. People are being heard and it’s a wonderful thing to do. So, I promise to keep these quicker and one sentence is all you get at a time anymore, because I know people are so busy. You can’t stay on too long. So, let me say this to end, “It means a lot to me that you’re here. It means a lot to me that you’re watching and listening. It means a lot to me that you care to make a difference in the world, and to find the best ways to communicate to captivate.

So, sign up for a strategy session. My team and I are here for you. I have some incredible coaches I’ve worked with. Most of them for many years, and they’re really solid great people.

Call me. I’d love to talk with you or email me and see if you’re in the mood to actually do something people aren’t doing much anymore. Read a book. My book “Gutsy” is great for women, and “Don’t Bring It to Work” still has major value for everybody in the workplace.

So, have a beautiful day and thanks for watching.

Gutsy Leadership

Gutsy Women Need to Work Together to Make the Changes in the World


This is for all the gutsy women out there. All of us who are here to make change happen, to make the world a better place, to make our lives more fulfilling.

This is for all of you and all of you who have joined my women leaders inner circle.

I so appreciate it now.

Here’s what I’d like to say, because this is really important. We need to work together to make the changes in the world.

So, I need to hear from you. I need to hear questions. I need to hear comments. I need to hear critiques of what’s going on. Whether you agree, don’t agree, have other points of view. Everything, so we can have a really juicy discussion.

So, for all the gutsy women out there, those of you who have joined, welcome. Please contribute even if it’s a sentence or two, so that we can keep moving forward.

I have lots I love to share with you and I also want to hear from you, and those of you who aren’t sure about joining, check out some of my work on our website, on Creative Energy Options, and see if this is for you.

We really are moving into an era where, I believe that women with our creativity and our sense of self, can help make the world a better place and my formula, I think many of you have heard of before, is as we women become more daring in every area of our lives, we give men the room to become more caring, because the models were really locked in place. Women were at home and were passive. Men were out there doing whatever. It’s changed. It’s changing. It will continue to change.

So, as women become more daring, men become more caring and daring plus caring equals share, and we will have a much more, a world that is much more connected in a different way, where we can share and we can help each other. We can all be vulnerable, and we can all be strong.

So, go for it. Join women leaders inner circle.

If you’re not part of it and those of you who have joined, I so welcome you and our team of coaches is here for you and some of them, many of them, the women anyway are on the women leaders inner circle.

So, you can have a lot of interesting dialogues going on. Ask, ask question, critique. We want it. We love it.

So, here’s to you.

Have a blessed day, a marvelous week and let’s keep going and growing.

Thank you.

Leadership Leadership Styles

How Do You Know If You Are a Real Unicorn (i.e. GUTSY) Leader?

So how do you know if you are a real Unicorn (i.e. GUTSY) Leader?

Unicorn Leaders are extremely rare:
+ They shatter expectations
+ Take business to the next level
+ People love to be in their presence.
+And more!

In this broadcast (from Italy!) I share the 10 attributes needed for you to become a unicorn leader.

Go Bigger, Go Bolder. Go GUTSY

Gutsy Leadership Leadership Strategies Leadership Styles Success

Are you a Unicorn Leader?

I have been asked this question a lot lately…how do you know if you are a Unicorn leader?  It’s kind of the in thing right now.

Let me share this email I recently received. See if you can relate. 

Dear Sylvia, 

I am in a position where a fabulous job just opened at my company and I WANT IT!! 

Can you give me some talking points so when I apply for the job, I will stand head and shoulders above the rest? 

It’s head of sales for a global company. I know my stuff, so the skills are there. It’s a matter of   ‘selling myself’ to the right people. 

Any extra help would be greatly appreciated. 


In a Hurry to Succeed 

My response to “In a Hurry to Succeed” 

It sounds like you have found your ‘unicorn job,’ the one that has it all. Now you need to take your excellent sales background to sell yourself. 

Time to show everyone at work that you are a unicorn leader. 

Here are the questions to ask yourself to make sure you qualify for that prestigious label. 

  • Are you intellectually curious? 
  • Are you flexible? 
  • Are you excited about the change process? 
  • Are you comfortable shaking things up for long term good? 
  • Can you see the big picture and still pay attention to the details? 
  • Can you stay centered during turbulent times? 
  • Are you able to work well with others? 

You need to be able to answer ‘yes’ to the above questions. 

You see, being great at sales and leading a sales, (or any other type of team) depends upon how aware you are of your skills and talents and even beyond that, how you handle relationships.  

The key to ‘selling yourself’ is in how well you can convey your ability to produce results without creating dissension and chaos with your team. Remember that leadership is a team effort – you cannot achieve greatness alone. You do best when you model respect. 

That means being able to listen and respond without blame, judgment, or attacking others.  

Hold your team accountable and yet, find a way to make the workday fun as well as challenging. That’s the magic of being a unicorn leader.  

Unicorn leaders are extremely rare. They shatter expectations, take businesses to the next level, and people love being in their presence. 

That means you really take the time to break through any outdated behavior patterns that would get in the way of you being spectacular at strategy, execution, and listening to as well as encouraging others. 

Okay, Hurry to Succeed, do your homework on both your internal and relationship areas and the big job will be yours. If not sure, contact me for a complimentary strategy session. You’re almost there. 



Communication Confidence Gutsy Leadership Leadership Strategies

The Benefits and Backlash of Self-Promotion

I love this video I cover:

+ + Why modesty is an over-rated virtue.
How self-doubt sets up sabotage.
How to “toot your own horn” without being obnoxious.
The world has changed and women can no longer be shushed or denied their time to speak out.

Using the tips, I will give you for effective communication can boost your personal brand as you you self-promote.

Let me help you find the balance point between overwhelming others with your prowess and undervaluing your accomplishments.

It’s easier than you think and will help you get your next promotion or the plum assignment you’ve been yearning for.

It’s’ time to Go Bigger>>> Go Bolder>>> GO GUTSY

Business Business and Life Patterns Growth Leadership


We all know about George Washington, Benjamin Franklin, and John Hancock. They are reminders of how determined we must all be when freedom is put in harm’s way.

I have always wondered about the women of the Revolution. In school all we were taught was that Betsy Ross was known for sewing the American flag. Now, that in itself is a marvelous undertaking. However, there were so many others who we need to know and honor.

So I did some research and felt a swell of pride about the courage and the well…GUTSINESS for so many who risked their lives and did not hold back out of fear. Here are some of our heroines:

Like Deborah Sampson cut her hair, bound her breasts and put on a uniform to fight next to the men.

Like Ann Bates, a Philadelphia school teacher who changed her name and sold supplies to the British as a way to spy on them and bring information back to General Washington’s troops.