psychological safety Archives

What’s Missing in Today’s Workplace

By Sylvia Lafair | September 4, 2025 |

Summary: Leaders are increasingly focused on productivity hacks, hybrid work schedules, and the latest tech platforms. Yet underneath the noise, something essential has slipped through the cracks. Hint: No AI can fix what is missing. Dear Dr. Sylvia, There was an awkward moment at work recently. Before we settled down for our ELT, one of…

Broken Bridges: 7 Trust-Busting Mistakes Leaders Make, and How to Avoid Them

By Sylvia Lafair | June 25, 2025

A dramatic gap between two broken cliffs under stormy skies, symbolizing the communication breakdown and disconnection caused by mistakes leaders make.

Summary: Trust is a leader’s currency; make sure you don’t go bankrupt. Here are seven ways to consider navigating the complexities of trust. Also, a bonus true story from my executive coaching practice. Dear Dr. Sylvia, In every team meeting, we need to examine how we want to work together. There is a mysterious word…