Business
Summary: Emotional intelligence is a valuable skill that transcends industries and professions. We can learn much from those who navigate fame with grace and authenticity. Here, we explore how Taylor Swift, the globally celebrated pop sensation, shows the importance of emotional intelligence and its impact on personal and professional growth. Dear Dr. Sylvia, I have…
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Summary: A healthy workplace culture fosters employee engagement, innovation, and productivity. However, culture killers can be equally potent in dragging an organization down. These toxic elements can erode trust, hinder collaboration, and stifle creativity. Dear Dr. Sylvia, I know there will be missteps and upsets in every work arena. After all, humans are not perfect…
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Summary: Messages bombard us that suggest happiness is life’s ultimate goal. That achieving it should be our top priority. Happiness is undoubtedly valuable. Yet, we oversell it in our culture. Here I explore the idea that other essential aspects of life deserve attention, particularly for those navigating the complex terrain of the business world. Dear…
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Summary: Most twenty-first-century workplaces are rife with negativity, tension, and conflict, with enormous costs ranging from decreased productivity to lawsuits. Here are some ideas on developing psychological safety and making positive cultural changes. Dear Dr. Sylvia, The complaining at work about too little time and too much to do is getting old. I have team…
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Summary: Incorporating systems thinking into leadership teams can help promote an interconnected approach to problem-solving and decision-making. Here are some steps to add methods of thinking to your executive team. Dear Dr. Sylvia, My executive team is beginning to collaborate in new ways. I would appreciate some tools for including systems thinking in our weekly…
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Summary: As leaders, it is essential to take care of yourselves so that you can take care of your team and your customers. Here are some tips and strategies to help you manage stress and lead your team effectively. Dear Dr. Sylvia, I just read that stress in the workplace is a billion-dollar problem. Not…
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Summary: Every time a client sits in your chair and faces the mirror with you standing behind, a choice occurs. Chat, joke, get personal, or “let it be.” How do you know what the best idea is? First, think about what you, the stylist, prefer when it’s your turn to sit in the chair rather…
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Summary: In this era of social media excess, where everyone can offer their version of what is truth without fact-checking, it’s time for critical thinking to stop the dysfunction of speaking without considering the consequences of our words. Dear Dr. Sylvia, I have a question for you. Question: How many business coaches does it take…
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Summary: The beginning of each new year offers unique possibilities for growth and health. At the core, it is mostly about attitude. Here are some tips on navigating your world to make it special. Dear Dr. Sylvia, The new year has not been friendly to me. To clarify, I live in what used to be…
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Summary: We are in new territory in the world of work. It’s time to take advantage of the opportunities gained by collaborating rather than condemning. Dear Dr. Sylvia, I am having a retreat with my senior staff to discuss the future of work. I know you believe in leadership programs for everyone. I’m not sure…
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