Conflict Resolutions

Gold painted lips with dripping effect.

Bite Your Lip Communication: A Leader’s Secret Weapon for Long-Term Influence

By Sylvia Lafair | April 15, 2025 |

Summary: Often, less is more when it comes to being a successful leader. Here is why it may be best to hold your tongue, bite your lip, and wait for a better time to respond. Leadership communication is both an art and a skill if done correctly. Dear Dr. Sylvia, I have often heard you…

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Three people watching TV on a sofa.

Leadership Development: How Watching A Movie Changed Everything

By Sylvia Lafair | April 8, 2025 |

Summary: The term “out-of-the-box thinking” has been around for decades. Let’s explore how watching a movie offers a unique approach to transforming team conflict into team collaboration. Dear Dr. Sylvia, I grew up in a world where the mantra was “better safe than sorry.” Therefore, risk-taking is not in my toolkit. For example, I lost…

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Two men standing back to back.

Sibling Repair as a Leadership Lesson

By Sylvia Lafair | April 1, 2025 |

Summary: Adult sibling relationships often drift apart, influenced by various life circumstances, unresolved childhood conflicts, or differing personal values. However, repairing communication and reconnect can yield profound personal and emotional benefits. Here’s why re-establishing a positive relationship with adult siblings matters, even when a minimal or no relationship currently exists. Dear Dr. Sylvia, As a…

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Two leaders navigating conflict

How Leaders Can Help Teams Move Beyond the Past

By Sylvia Lafair | March 20, 2025 |

Summary: When left unresolved, conflict can linger like a heavy cloud, impacting individuals, teams, and entire communities. But what if the best way to heal isn’t through endless debate or forced apologies but by doing something together to move beyond the past? Dear Dr. Sylvia, I was thinking about a pre-pandemic on-site my company did…

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People walking on upward pink arrow.

Healing Long-Standing Conflicts: The Leader’s Role in Restoring Harmony

By Sylvia Lafair | March 18, 2025 |

Summary: Conflict is inevitable, but long-standing conflicts—in families, workplaces, or communities—can become deeply ingrained and corrosive. Leaders play a crucial role in breaking the cycle. They guide individuals and teams toward resolution, and fostering a culture of understanding. Dear Dr. Sylvia, I have two employees who are a mini-representation of the Middle East, Ukraine-Russia and…

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Two faces going from bitter to better

From Bitter to Better: How to Transform Workplace Drama into Growth

By Sylvia Lafair | March 3, 2025 |

Summary: This is a tale of workplace conflict and redemption that shows you ways to make real change happen. Enjoy it and use it in your own work life. Dear Dr. Sylvia, I am so tired of fighting with my colleagues at work. My pattern is “the clown.” I make funny jokes (at least, I…

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Breaking the cycle of emotional patterns

Breaking the Cycle: How Patterns Shape Workplace Tension

By Sylvia Lafair | February 26, 2025 |

Lisa’s response to Greg wasn’t just a moment of emotional intelligence—it was a shift in a long-standing workplace pattern. If she had reacted with defensiveness, their conflict would have deepened, reinforcing a cycle of hostility. Instead, by stepping back and choosing curiosity over combat, she disrupted the dynamic. This is what pattern awareness is all…

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A man above.a cheering crowd of acccountability

Accountability vs. Empty Cheerleading

By Sylvia Lafair | February 6, 2025 |

Why Words Without Action Fall Flat Summary: Social media is flooded with motivational quotes, teammates cheer each other on, and friends offer endless support. But when it comes to real progress, there’s a stark difference between being a cheerleader and having a sense of accountability. Dear Dr. Sylvia, My CEO recently hired a new Chief…

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People sticking together in safe zones

How Fires, Floods, and Wars Impact “Safe Zones”

By Sylvia Lafair | January 16, 2025 |

The Illusions of Safety: How Fires, Floods, and Wars Impact the Daily Lives of Those in “Safe Zones” Summary: No one is truly untouched in a world increasingly defined by its challenges—climate change, wildfires, droughts, and conflicts. While some regions experience these crises firsthand, others may seem to exist in “safe zones.” Yet, the ripple…

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Girl holding Christmas trees in front of her eyes to celebrate the holidays

The Importance of Presence Over Presents

By Sylvia Lafair | December 24, 2024 |

Summary: It’s easy to equate showing love and appreciation with giving physical gifts. Presents can be thoughtful and meaningful. However, something far more valuable cannot be wrapped or tied with a bow: your presence. Here are some things to think about. Dear Dr. Sylvia, When all the “oooh’s and ahhha’s” after unwrapping the special gifts…

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