The Power of Clarifying Questions

Imagery for clarifying questions

Transforming Conflict Into Win-Win Solutions Summary: In the heat of a conflict, our natural response is often to judge, blame, or attack (what I call JUBLA), and then we move to the next level, to defend, explain, or justify (DEJ) our position. These are traditional methods in most cultures. Resolving conflict was to punch, jab,…

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Facing Irrevocable Change and Navigating Tough Times

A green sprout growing and navigating through hard times

Summary: Change, of course, is an inevitable part of life, but some changes hit us harder than others. These are the seismic shifts—the ones that feel irrevocable, reshaping the foundation of our world. Whether it’s losing a loved one, a significant career upheaval, or moments being caught in the extremes of climate change, that’s when…

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A Collaborative Journey to Success: How Direct Reports Can Talk Truth to Power and Help Their Boss Be More Effective

A group of people holding hands on top of a mountain.

Summary: In the workplace, a hierarchical dynamic often characterizes the relationship between direct reports and their leaders. These power differences can create challenges regarding open and honest communication. But speaking truth to power is essential for a transparent and collaborative work environment. This can significantly enhance a leader’s effectiveness. Direct reports hold valuable insights about…

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What to Look for in Executives as Role Models So Work Cultures Can Thrive

A group of people standing together in front of each other.

Summary: What separates an ordinary executive from one who serves as an exceptional role model? Whether you’re a business leader, an emerging professional, or part of a hiring committee, selecting a suitable executive role model is crucial for fostering a positive organizational culture. Here’s what matters. Dear Dr. Sylvia, I had an odd experience with…

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The Dichotomy of Power: How Emotionally Powerless Leaders Seek External Dominance

A man in suit and tie holding onto rope

Summary: Leaders are often seen as paragons of strength and confidence. Yet beneath this façade, many grapple with feelings of powerlessness. This emotional turmoil can significantly impact their leadership style, prompting a compensatory quest for external power. Understanding this dynamic is crucial for fostering healthier leadership and organizational cultures. Dear Dr. Sylvia, One Senior Vice…

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Timeless Keys to Leadership Success in 2024 and Beyond

A key and some papers with the word " leadership " written on them.

Summary: The role of a leader is akin to a seasoned captain navigating uncharted waters. The challenges are diverse, the environment is dynamic, and the expectations are higher than ever. Let’s unravel the timeless keys to leadership success that transcend the fluctuations of trends to look at basic requirements. Dear Dr. Sylvia, Firstly, I hope…

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