How JUBLA (Judgment, Blame, or Attack) Will Make You Angrier and Keep You Feeling Like a Victim, And What to Do About It

A man in grey shirt and tie looking up at hands.

Summary: When things don’t go as planned, it’s all too easy to slip into patterns of judgment, blame, or attack (JUBLA). These behaviors, however, are toxic. Not only do they escalate conflict, but they also keep you locked in a cycle of anger, frustration, and victimhood. Learn to move from victim to explorer using pattern…

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The GLIMMERS Glow™: What Happens When Self-Awareness Becomes Contagious

The GLIMMERS Glow™

Summary: Most leadership programs teach skills, like how to communicate better, manage conflict, and improve engagement. All are worthwhile goals, but after more than 35 years working with leaders and organizations, I’ve learned something important—skills alone do not transform culture. Read on to see what matters even more. Dear Dr. Sylvia, My team is efficient…

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The More AI We Have, The More Human We Must Become

The More AI We Have

Summary: Everyone is talking about AI—how fast it is, how powerful it is, and how much work it can do. Some people are excited by it, while others are terrified. Most are trying to figure out where they fit into a future that seems to be changing by the minute. But I think we may…

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Polarization to Possibility: How Leaders Create Honest Conversations in Divided Times

Polarization to Possibility

Summary: Have you noticed lately how difficult it is to have an honest conversation? Whether it’s politics, workplace policies, social issues, generational differences, or organizational change, many people are walking on eggshells. Some stay silent because they’re afraid of saying the wrong thing. Others speak louder and louder because they feel unheard. The result is…

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The 6 Reasons People Love Working With Certain Leaders (And Leave Others)

the 6 reasons

Summary: Let’s start with a truth most leaders don’t want to hear. People don’t leave companies; they leave patterns. And more specifically, they leave leaders whose patterns create disconnection, confusion, and emotional exhaustion. But the reverse is also true. When people love working with a leader, it’s not random. It’s not charisma alone, or just…

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Leading Through Uncertainty: Why Your 2026 Strategy Is Already Outdated

leading through uncertainty

Summary: Here’s the hard truth—most leadership strategies for 2026 are built for a world that no longer exists. Leadership today isn’t just about hybrid work or KPIs; it’s about navigating a human reset. The real shift? Moving from automatic triggers to conscious awareness. Organizations that thrive will embrace Human-Centered Leadership, seeing people as whole humans…

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The GLIMMERS Leadership Flow Chart: 5 Steps to Real, Lasting Transformation

The GLIMMERS Leadership

Summary: Most leadership programs promise change. Better communication. Stronger teams. Less conflict. And for a while, things improve. Then stress hits, and everything snaps back. Why? Because most leadership work focuses on behavior. But behavior is just the surface. Underneath every reaction, every conflict, every miscommunication, there is a pattern. And if you don’t complete…

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