Learning from Taylor Swift: How Emotional Intelligence Can Empower Meghan Markle and Others

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Summary: Emotional intelligence is a valuable skill that transcends industries and professions. We can learn much from those who navigate fame with grace and authenticity. Here, we explore how Taylor Swift, the globally celebrated pop sensation, shows the importance of emotional intelligence and its impact on personal and professional growth. Dear Dr. Sylvia, I have…

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How Human Resources Can Use Systems Thinking to Stop Harassment Lawsuits

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Summary: Human Resources can leverage systems thinking to reduce lawsuits by adopting a holistic and proactive approach to address organizational issues. Systems thinking involves understanding the interconnectedness of various components within a system and how they contribute to the overall outcomes. Dear Dr. Sylvia, Everyone is running to HR to complain. It is, however, the…

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Developing Systems Thinking Competencies

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Summary: Here, we develop competencies for effective systems thinking. Let’s explore these competencies using stories that illustrate their significance. Dear Dr. Sylvia, Is there a specific order for learning about Systems Thinking and Pattern Aware Leadership (PAL) methods? I am a senior VP at a well-known cosmetics company. Sales are saggy, like an older woman’s…

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What is “Eggshell Leadership?” And What To Do About It

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Summary: When you have a leader with unpredictable moods, many employees feel their organization is like a roller coaster without a stop button. Here are some methods to reduce tension and exhaustion and create psychological safety. Dear Dr. Sylvia, Whenever I meet with my boss, I get a queasy feeling in my stomach. My work…

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Charles Barkley’s Remarkable Revelation: A Leader’s Journey of Forgiveness and Redemption

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Summary: In a candid interview on the CBS 60 Minutes program, legendary NBA player Charles Barkley shared a deeply personal story. Barkley’s emotional journey transformed his perspective on pivotal figures from his past and taught valuable lessons. Here we explore how Barkley’s experience offers profound insights for leaders to harness in their growth and development…

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Does It Take Courage to Change? Absolutely!

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Summary: Today, I tell a true story about one man’s quest to find his most profound truth and what it means to be vulnerable at work. Equally important is what this meant to his team. Here is how it started. HR called The SVP of marketing of a flourishing organization for a meeting. There were…

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