Posts Tagged ‘business’
Friction vs. Conflict: The Leadership Distinction Most People Miss (and Why It Matters More Than Ever)
Summary: Let’s start with a truth that may surprise you ➜ Not all tension on a team is a problem. In fact, some of it is essential. But here’s where leaders get it wrong; they treat friction and conflict as if they’re the same thing. They’re not. And when you confuse the two, you either…
Read MoreThe 6 Reasons People Love Working With Certain Leaders (And Leave Others)
Summary: Let’s start with a truth most leaders don’t want to hear. People don’t leave companies; they leave patterns. And more specifically, they leave leaders whose patterns create disconnection, confusion, and emotional exhaustion. But the reverse is also true. When people love working with a leader, it’s not random. It’s not charisma alone, or just…
Read MoreLeading Through Uncertainty: Why Your 2026 Strategy Is Already Outdated
Summary: Here’s the hard truth—most leadership strategies for 2026 are built for a world that no longer exists. Leadership today isn’t just about hybrid work or KPIs; it’s about navigating a human reset. The real shift? Moving from automatic triggers to conscious awareness. Organizations that thrive will embrace Human-Centered Leadership, seeing people as whole humans…
Read MoreThe GLIMMERS Leadership Flow Chart: 5 Steps to Real, Lasting Transformation
Summary: Most leadership programs promise change. Better communication. Stronger teams. Less conflict. And for a while, things improve. Then stress hits, and everything snaps back. Why? Because most leadership work focuses on behavior. But behavior is just the surface. Underneath every reaction, every conflict, every miscommunication, there is a pattern. And if you don’t complete…
Read MoreMary Barra: The Leader Who Rebuilt a Company by Rebuilding Trust
Summary: When Mary Barra became CEO of General Motors in 2014, she didn’t step into a smooth-running machine. She stepped into a crisis. A massive ignition switch recall had just shaken the company, exposing not just a product flaw, but something far more dangerous: a culture of silence. Here is what she did to turn…
Read MoreStrong Teams Don’t Avoid Breakdowns, They Repair Them Fast
Summary: Let’s start with the truth most organizations quietly sidestep: conflict is not the problem. Avoidance is. In today’s workplace, teams are often trained, implicitly or explicitly, to keep things smooth, professional, and drama-free. On the surface, that sounds ideal. But underneath? Resentment builds. Conversations go underground. Misunderstandings calcify into narratives that no one names…
Read MoreSatya Nadella’s Leadership at Microsoft: A GLIMMERS Approach to Head, Heart, and Gut Leadership
Summary: When Satya Nadella became CEO of Microsoft in 2014, the company was already one of the world’s most powerful technology organizations. Yet internally, many employees described a culture marked by competition, silos, and a constant need to prove who was smartest in the room. More than a decade later, Microsoft is widely recognized not…
Read MoreRevenge Quitting: The Workplace Warning Sign Leaders Are Ignoring
Summary: Did someone just quit your company today? Not quietly, but with determination? Consider the fact that they quit to make a point. Welcome to the new workplace phenomenon known as “revenge quitting.” It’s when employees resign in anger or frustration to send a message to leadership about a workplace culture that has stopped listening.…
Read MoreWhen Companies (and Nations) Are Divided: How the GLIMMERS Process Can Help Us Talk Again
Summary: The World feels more divided than ever. Here are ways to think about healing the divide. Not easy, yet possible. The GLIMMERS Process needs us all to rethink our basic conflict strategies. Dear Dr. Sylvia, I am sad and curious at the same time. It is a time of so much dissension and chaos.…
Read MoreHow to Talk to a Micromanager: Turn Control into Trust at Work
Learn how to talk with clarity and confidence to reduce control patterns, build trust, and improve team performance.
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