Posts Tagged ‘change’
The GLIMMERS Glow™: What Happens When Self-Awareness Becomes Contagious
Summary: Most leadership programs teach skills, like how to communicate better, manage conflict, and improve engagement. All are worthwhile goals, but after more than 35 years working with leaders and organizations, I’ve learned something important—skills alone do not transform culture. Read on to see what matters even more. Dear Dr. Sylvia, My team is efficient…
Read MoreThe More AI We Have, The More Human We Must Become
Summary: Everyone is talking about AI—how fast it is, how powerful it is, and how much work it can do. Some people are excited by it, while others are terrified. Most are trying to figure out where they fit into a future that seems to be changing by the minute. But I think we may…
Read MoreWhy “Nice” Leaders Often Create Resentment: A GLIMMERS Effect™ Perspective
Summary: Leadership is often misunderstood. Many people assume that if a leader is nice, as in pleasant, agreeable, generous, and always trying to keep the peace, they are automatically effective. Not always. In fact, some of the most quietly frustrating workplaces are led by nice leaders. Let’s take a closer look at how this behavior…
Read MoreFriction vs. Conflict: The Leadership Distinction Most People Miss (and Why It Matters More Than Ever)
Summary: Let’s start with a truth that may surprise you ➜ Not all tension on a team is a problem. In fact, some of it is essential. But here’s where leaders get it wrong; they treat friction and conflict as if they’re the same thing. They’re not. And when you confuse the two, you either…
Read MoreLeading Through Uncertainty: Why Your 2026 Strategy Is Already Outdated
Summary: Here’s the hard truth—most leadership strategies for 2026 are built for a world that no longer exists. Leadership today isn’t just about hybrid work or KPIs; it’s about navigating a human reset. The real shift? Moving from automatic triggers to conscious awareness. Organizations that thrive will embrace Human-Centered Leadership, seeing people as whole humans…
Read MoreThe GLIMMERS Leadership Flow Chart: 5 Steps to Real, Lasting Transformation
Summary: Most leadership programs promise change. Better communication. Stronger teams. Less conflict. And for a while, things improve. Then stress hits, and everything snaps back. Why? Because most leadership work focuses on behavior. But behavior is just the surface. Underneath every reaction, every conflict, every miscommunication, there is a pattern. And if you don’t complete…
Read MoreMary Barra: The Leader Who Rebuilt a Company by Rebuilding Trust
Summary: When Mary Barra became CEO of General Motors in 2014, she didn’t step into a smooth-running machine. She stepped into a crisis. A massive ignition switch recall had just shaken the company, exposing not just a product flaw, but something far more dangerous: a culture of silence. Here is what she did to turn…
Read MoreMelinda French Gates: Leadership After the Hard Lessons
Melinda French Gates shows how honest self-reflection, courage, and listening to inner signals can transform personal challenges into powerful leadership and advocacy for women worldwide.
Read MoreWhen Companies (and Nations) Are Divided: How the GLIMMERS Process Can Help Us Talk Again
Summary: The World feels more divided than ever. Here are ways to think about healing the divide. Not easy, yet possible. The GLIMMERS Process needs us all to rethink our basic conflict strategies. Dear Dr. Sylvia, I am sad and curious at the same time. It is a time of so much dissension and chaos.…
Read MoreLeadership Does Not Wait for Permission: The Glimmers José Andrés Brings into the Darkest Places
Leadership does not wait for perfect conditions. Inspired by José Andrés and World Central Kitchen, this article explores how aligned leadership begins with gut instinct, supported by head and heart, to take meaningful action in moments that matter most.
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