Same Problems, New Day? Break the Behavioral Patterns That Keep You Stuck

Masks in line to represent behavioral patterns

You’ve tried everything: new systems, better meetings, even hiring new talent. And yet, here you are again: overwhelmed, constantly putting out fires, and asking yourself, Why does this keep happening? Welcome to the invisible force running your business: repeating behavioral patterns. They’re more than just frustrating—they’re costly. And until you learn to recognize and shift…

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When Modern Leaders Are Out of Touch

Modern leaders burning from being so out of touch

When Modern Leaders Are Out of Touch: Don’t Be the Nero of Your Workplace History and headlines repeatedly show us what happens when modern leaders lose touch with the very people they are supposed to serve. The result? Low morale, missed opportunities, and, at worst, organizational collapse. One of the most enduring metaphors for detached…

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Exploring Perspectives: Leadership Lessons from ‘Rashomon,’ ‘The Curious Case of Natalia Grace,’ and ‘Good American Family’

A women in a wheelchair defying all perceptions

Summary: Understanding that individuals can have different perspectives of the same event is crucial for effective leadership. This concept is vividly illustrated in Akira Kurosawa’s classic film Rashomon, the Netflix series The Curious Case of Natalia Grace, and the recent Good American Family. The narratives delve into the complexities of subjective truth, offering valuable insights…

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How Leaders Can Help Teams Move Beyond the Past

Two leaders navigating conflict

Summary: When left unresolved, conflict can linger like a heavy cloud, impacting individuals, teams, and entire communities. But what if the best way to heal isn’t through endless debate or forced apologies but by doing something together to move beyond the past? Dear Dr. Sylvia, I was thinking about a pre-pandemic on-site my company did…

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Healing Long-Standing Conflicts: The Leader’s Role in Restoring Harmony

Summary: Conflict is inevitable, but long-standing conflicts—in families, workplaces, or communities—can become deeply ingrained and corrosive. Leaders play a crucial role in breaking the cycle. They guide individuals and teams toward resolution, and fostering a culture of understanding. Dear Dr. Sylvia, I have two employees who are a mini-representation of the Middle East, Ukraine-Russia and…

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The Power of Clarifying Questions

Imagery for clarifying questions

Transforming Conflict Into Win-Win Solutions Summary: In the heat of a conflict, our natural response is often to judge, blame, or attack (what I call JUBLA), and then we move to the next level, to defend, explain, or justify (DEJ) our position. These are traditional methods in most cultures. Resolving conflict was to punch, jab,…

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