What does it take to be a positive force in the workplace? I’ve been getting so many calls about conflict at work and even in communities that got me wondering.
Are we becoming a more argumentative society or are we simply bringing to the surface what has been hidden way deep down and now is the time for more truth?
I’d love to hear your thoughts about this.
Did you ever wonder why some people are extremely emotionally accident prone? They come to work with a dark cloud over their head dripping rain and constantly frowning while others are standing in the sunshine right next to them.
In my research about what makes some individuals so happy and positive and others so sullen and nasty I found that repetition of the positive has tons of merit. And yes, practice makes perfect.
I’ve made a checklist of 7 ways to make sure at least you can be a positive force in the workplace and not succumb to the negativity that is another pollutant in the world.
- Use positive language: Words have energy. Use those that inspire rather than ones that can cause unnecessary fireworks. Words like hope, appreciate and care get situations moving past the log jam of words like impossible, alone and pessimistic.
- Expect respect: Give what you want to get. The simple rule is to always say please, thank you and call people by their given names. These basic rules make a world of difference in talking with each other.
- Don’t take the bait: Stay with facts, not personalities. If someone wants to derail a conversation and starts to gossip ask them “ What do you want me to do with this information” rather than adding to the mix.
- Fly above the clouds: Hold yourself accountable and make sure you say what you mean and do what you say. Be clear and clean in your communication and use a sentence like “Here I what I commit to do.” And then DO IT.
- Be authentic: Admit your vulnerability if you are not sure about a situation or what is being discussed. One moment of “Help me understand” will trump hours of clean up work.
- Check your assumptions: Always ask questions to make sure you and others are on the same page. Simply say, “I would rather not assume, is this what you meant” and then ask for clarity. It will save a lot of grief.
- Create change: You know you can’t change another person. However, you can change the direction of a conversation or change your perspective. You know its working if you or someone else says “Wow, I never thought of it that way before.”
Have a morning ritual of appreciation.
Think of it this way…
Life is too short to spend your time in negative, destructive or wasteful ways of reacting. It is far better to be a positive force in the workplace instead of being a destructive force.
Even if things start out badly you can turn your behavior to the positive by remembering the guidelines above to shape your responses.