Communication
How to Change Conflict to Collaboration
Dear Conflict Avoider, I’d like to offer a few tidbits about conflict and how to handle that nasty thing that drives us all to hide under the covers. For example, When I was a keynote speaker about conflict, I often asked how many people love competition. I ask that question, and in a room of…
Read MoreGetting the Rebels Who Challenge Everything You Do to Comply
You have the skills to be a leader. You are given great feedback about how well you communicate. So, why is it still a struggle to get some of the rebels who challenge everything you do to comply with what you want done? You question yourself all the time, wondering if you must always fire…
Read MoreHow Super Achievers Can Listen to Themselves and Others
Before super achievers can listen to themselves or others, they need to know how they got to be so exhausting, annoying, and demanding in the first place. Here’s how the super-achiever pattern was addressed with a new coaching client, Dan, a Senior VP in a large marketing company that offers leadership development courses for senior executives. He said this about himself, which much initial pride, “Hey, I always have to be…
Read MoreFeedback: Learn to Love It, You’ll Get It Anyway
Summary: Feedback started with report cards and still leaves most of us with an anxiety knot when we have performance reviews at work. Today we’re going to talk about an area of communication that makes most of us shudder. To clarify. It’s all about feedback. For example, the way you give it has ramifications, and…
Read MoreThe Jerk at Work, Not Me
Hi everybody! Well, today is one of my favorite subjects, “The Jerk at Work, Not Me”. It’s out there. It’s always out there. We’re never the jerks at work. Are we? Well, you never know, but here’s what I’d like to do. I’m going to give you a sentence that you can use. Craft it…
Read MoreGet the BUT Out of Your YES
Do you ever get frustrated with petty conflicts at work? You’re not alone. A whopping 93% of workers report being affected in a negative manner by conflict. The other variable is the length of time consumed by on-going, unresolved conflict. Even worse is the fact that litigation for workplace harassment and hostile work environments has…
Read MoreCommunication to Captivate
Hi everyone! I’m so glad you’re here with me today, and it’s talking about communication whichever you think of it. We will learn how to talk, It’s a little baby. You’d start with, da, da, da, da, ma, ma, ma, but somehow we started putting words together, and out of that, we created sentences. So,…
Read MoreHow to Understand People…At Least Some of the Time
Learning how to understand people especially when you are ready to make a quick decision is an important skill. How many times have you looked at a boss, colleague or direct report and said to yourself, “Why did they do that?” And this was said with frustration and even dismay. Were you curious to find…
Read MoreTime to Upgrade Your Communication Skills
Time to get your communication skills upgraded. Let’s start with a quiz. What are the two most annoying words that we all misuse? Don’t cheat and look at the end of this. Just keep reading. It will make more sense that way. Here’s the story Carol told me about a situation at work. It locked…
Read MoreQuestions About Communication, Conflict, Work-life Balance and Guess What?
Hi! You have lots of questions and I have lots of answers. So, let’s get started and move as quickly as we can. In the last few weeks, I have gotten so many questions and they fall into four categories. They fall into communication, conflict, work-life balance and guess what? The last one is the…
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