Posts Tagged ‘communication’
4 Ways To Fix What Breaks (A Band-aid Is NOT Enough)
Summary: How can you create a winning situation when it looks like you unintentionally set it up to lose. This is about leadership under pressure. And, in these complex times, pressure is all the time. Dear Dr. Sylvia, Well, it finally happened! And it has been awful, horrible, and over the top frustrating. My whole…
Read More4 Distinct Ways to Look at Difficult People You Work With From a New Perspective
Summary: How do you deal with people who drive you nuts at work? Do you complain to HR or ignore them? I agree that Work is NOT a Rehab Facility. There are better ways to keep your staff positive besides just firing those with whom you don’t get along. How leaders handle conflict is a…
Read MoreLeadership Strategies: When is it better to make waves and say NO?
Summary: Saying NO often causes extreme stress. It is one of the essential words in any language. Here are practical communication skills that keep you strong when NO is the correct response. Dear Dr. Sylvia, I have so much trouble saying no. I don’t like to upset the apple cart, rock the boat, be unpopular.…
Read MoreSpeaking Truth to Power
Summary: How do you stand for what you believe is right and be heard? Speaking truth to power takes courage and determination. Here are some thoughts to consider when you make your own decision. Dear Dr. Sylvia, I built a remarkable career over the past 15 years. I was considered a high potential emerging leader,…
Read MoreI’m Not Pattern Blind
Summary: Emotional intelligence and self-awareness are essential aspects of high-level positive communication. Here are some ideas to help you be the best leader you can be. Dear Dr. Sylvia, I’ve heard you talk about “Pattern Blindness” in the same sentence as “Speaking the Unspeakable.” Can you say more, please? In addition, you also talk about…
Read MoreFreudian Slips Are NOT Something Women Wear
Summary: Did you ever wonder why you want to yell out something that can be embarrassing? It stems from your subconscious. Here is what happens when you think, “What made me think/say THAT!” Dear Dr. Sylvia, I had an awful thing happen to me when I was talking with my boss last week. He was…
Read MoreLeadership in a Time of Incivility
Watching the service for John Lewis got me thinking. About civil rights, about politics, about funerals, and mostly about civility. That’s something we have lost in our country. Not only civility, even more, but we have also lost the dream of the United States. Why are we so fragmented today? Why are so many people…
Read MoreIn the Room Where IT Happened
Summary: Leadership and self-awareness go hand in hand. That means knowing your family and cultural history. Have you ever thought about what happened in the room where YOU began? #leadership #culture #communication I have a question. Do you know about you, in the room where it happened? The success of the Broadway show Hamilton brings that song…
Read MoreCan You Remember?
Summary: The time has come to understand better diversity and inclusion in our work, schools, and communities. It begins with your personal story. Everyone has one where they were excluded or ignored. Here is how to use storytelling at work. Can you remember the first time words were thrown your way that would bite and sting? Above…
Read MoreLeadership: What We Learn From Gen Z
Summary: The difference between having a debate and having a dialogue are worlds apart. For healthy relationships, dialogue is the winner. There is an astounding amount of polarization in the world right now. It can be seen in all generations. Sometimes I wonder if the bad habits from the past will ever change. It seems…
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